Absolutely love Tres Colori! My order arrived super fast—like, I didn’t even expect it to get here this quickly. The jewelry itself is stunning and well-made; you can tell they put care into the qual... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've had my necklace for not even a whole week the 14k over silver and the gold is already wearing off and turning silver.. and this is my replacement necklace cause the first 1 I got came orange gold... Toon meer
I was gifted a script monogram Ring from Tres Colori and it was absolutely stunning. The ring was high quality, strong in detail meaning cleanly cut, soft edges so none of the metal would snag on any... Toon meer
Bedrijf heeft geantwoord
I had such a great experience with Tres Colori Jewelry! My customized necklaces and rings came out absolutely perfect. The fit was spot on, and every detail of the customization was done exactly rig... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Discover Tres Colori Jewelry, where beauty meets expert craftsmanship in the heart of NYC. Our pieces, made with sterling silver and 14k gold, reflect sophistication and style. We bring our original styles to life by crafting detailed necklaces, delicate bracelets, and popular rings that tell a unique story. Express yourself with our pieces! Choose Tres Colori for a touch of NYC luxury and experience the love in every piece.
Contactgegevens
6 Middle Neck Road Suite #301, 11021, GREAT NECK, Verenigde Staten
- +1 646-783-1084
- info@trescolori.com
- trescolori.com
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Claps opened...didn't close!!
24 juni 2026
Antwoord van Tres Colori
Hello Marisol,
We are so sorry to hear that the clasp on your piece opened up and isn't closing properly! That is incredibly frustrating, and it is definitely not the standard of quality we want you to experience with your jewelry.
We want to make this right for you immediately, but after checking our internal system, it looks like we haven't received an email from you yet regarding this issue.
Please reach out directly to our customer service team at info@trescolori.com and reference your order number. Our team is standing by and ready to help you get a quick repair or replacement sorted out right away!
Happy With Product.
24 juni 2026
A GREAT SECOND TO NONE COMPANY
I order two picture in pendant from competitors. I experience problems each time with the competitors pictures been one orange like color.
Then I heard about Tres Colori on a YouTube commercial. I ordered a picture pendant from Tres Colori. The pendant is absolutely beautiful. The picture is identical to the one I sent them. They did a 5 star job. There Customer service is SECOND TO NONE. I definitely will recommend this company to anyone who is serious about recieving a great product.
24 juni 2026
BEFORE BUYING ANYTHING ONLINE
I am editing my Review AFTER tres color so quickly (within 2 days) responded to my negative review on Trustpilot. It was over many months that I tried to get responses from tres colors. The information you provided had random dates with NO YEAR indicated; and implied all monthly charges had been refunded to my credit card. NOT TRUE! My credit card only showed 2+ years of monthly VIP membership charges (approx $25); with nothing ever refunded. Someone was using my credit card fraudulently: made monthly charges, but never received ANY refunds on the $600+ charges.
ALWAYS ALWAYS ALWAYS research REVIEWS on any company BEFORE YOU BUY ONLINE.
BEFORE BUYING ANYTHING ONLINE, CHECK REVIEWS ON THE COMPANY/PRODUCT. I discovered in my credit card records that Tres Colori had been charging a monthly VIP membership for the past several years. I had no idea who they were, or what they sold. I looked up the company name and contacted them immediately. Over a period of many months and slow responses, they told me they had closed the account that had been fraudulently using my credit card. I asked them for details of this account so I could show my credit card company their company records. It was months before they sent anything. The few details they finally provided: dates and refund info told me nothing. I actually accused them of being the fraud, because the documents they sent contained bogus information: random dates, claimed everything had been refunded back to the card #. BS > the only thing I saw on my card was their monthly bogus charges.
10 juni 2026
Review zonder uitnodiging
Antwoord van Tres Colori
Hi Marcia,
We're truly sorry to hear about your experience and understand why this situation has been so frustrating for you.
After you contacted us, our team immediately began investigating the account associated with the payment information you provided. Once we identified it, we promptly deactivated the membership, ensuring that no future charges would occur. We also provided the account information available to us to assist with your investigation.
Unfortunately, due to privacy and security policies, we're only able to share information that directly pertains to the account and are unable to disclose or create records beyond what exists in our system. We understand this may not have been the information you were hoping to receive, but we wanted to be as transparent and helpful as possible throughout the process.
Please know that we take situations like this extremely seriously. Unauthorized use of payment information is something we never want to see happen, and we remain more than willing to continue working with you if there's anything further we can provide to assist with your credit card company's investigation.
Thank you for bringing this matter to our attention.
— The Tres Colori Team
I've had my necklace for not even a…
I've had my necklace for not even a whole week the 14k over silver and the gold is already wearing off and turning silver.. and this is my replacement necklace cause the first 1 I got came orange gold..
16 juni 2026
Review zonder uitnodiging
My necklace Took 3 weeks to come that…
My necklace Took 3 weeks to come that was fine , but it only lasted 2 weeks before it changed colors and broke my neck out
2 juni 2026
Review zonder uitnodiging
Antwoord van Tres Colori
Hi there,
We are so sorry to hear this! While we're glad our 3-week custom timeline worked for you, a necklace should absolutely not change colors or cause skin irritation after just two weeks.
Accelerated tarnishing and skin reactions typically happen when jewelry plating interacts with unique skin chemistry or everyday elements (like moisture, lotion, or sweat), which can prematurely wear down the gold layer and expose the base metal underneath.
We want to make this right for you immediately. Please reach out to our customer service team directly at info@trescolori.com with your order number and a photo of the necklace. We are standing by to get your order information and help you find a comfortable, hypoallergenic alternative ASAP!
Great quality
My custom made necklace was close to perfect. I went with the choker length but wish I would have gone up a length because when they say choker it is definitely a CHOKER which causes me to not wear it as often as I would like to…. But over all….I love it.
2 april 2025
Antwoord van Tres Colori
Hi Gloria,
Thank you so much for your review and for sharing your honest feedback. We're thrilled to hear that you love your custom necklace and that it came out close to perfect!
We completely understand your comment about the choker length. Our chokers are designed to fit snugly around the neck, but we know personal preference plays a big role in how customers like their jewelry to sit. We'd love the opportunity to help make it even more comfortable for you.
Please keep an eye on your inbox, as we've reached out to you directly. We'd be happy to send you a free chain extender so you can enjoy your necklace at a slightly longer length without having to purchase a new chain.
Thank you again for your support and for choosing Tres Colori. We truly appreciate you being part of our community and hope you'll enjoy your necklace even more once we get this resolved for you. 💛
— The Tres Colori Team
TAKING MONEY WITHOUT MY APPROVAL!!!!
25 mei 2026
Antwoord van Tres Colori
Hi Trev,
We completely understand how alarming it is to see an unexpected charge on your statement, and we want to clear this up for you immediately.
The charge you are referring to is for our Tres Colori Luxe VIP Membership ($25). This membership provides exclusive perks, including special discounts, early access to sales, and an extended 5-year product warranty. It is an optional program that is typically selected and approved during the checkout process when completing an order.
We checked our records and noticed that you haven't reached out to our customer service team prior to leaving this review. We take billing transparency very seriously, and had you contacted us directly, we could have easily explained this and resolved it for you on the spot!
Please rest assured that we want to make things right. A member of our customer service team is reaching out to you directly via email shortly to assist you with canceling this membership and getting this charge fully reversed.
Every purchase I have gotten is always…
Every purchase I have gotten is always beautiful I never have any issues with the jewelry, I love all my pieces.
25 mei 2026
Antwoord van Tres Colori
Hi Jennifer,
Thank you so much for your wonderful review and continued support! It means so much to us to hear that every purchase has been a positive experience and that you've loved all of your pieces over the years.
As a returning customer, your trust in our brand is something we never take for granted. Knowing that you've consistently been happy with both the beauty and quality of your jewelry is exactly what we strive for every day.
Thank you for being such a valued part of the Tres Colori family. We look forward to creating many more pieces you'll love for years to come. 💛
— The Tres Colori Team
Antwoord van Tres Colori
Hi Nena,
Thank you so much for your 5-star review! We’re thrilled to hear that you love your jewelry and appreciate the precision and detail in the craftsmanship. That’s something we truly take pride in with every piece we create.
We genuinely appreciate your support and look forward to creating more beautiful jewelry for you in the future. 💛
I ordered my item 3 weeks ago and still…
I ordered my item 3 weeks ago and still haven't received no tracking details
25 april 2026
Antwoord van Tres Colori
Hi Emani,
Thank you for your review, and we completely understand your concern about not seeing tracking details yet.
After reviewing your order (#570089), we can confirm that it was placed on April 24th and is a personalized item, which requires time to be carefully handcrafted. Our standard production window for custom pieces is 2–4 weeks, and your order is right within that timeframe.
The good news is that your piece is now complete and is scheduled to ship out tomorrow. As soon as it ships, you will receive your tracking information by email so you can follow the delivery.
We truly appreciate your patience and are excited for you to receive your piece very soon.
— Tres Colori Customer Care
Satisfaction Guaranteed
Where do I start? I purchased a nameplate in 2024. Near the end of last year I noticed some discoloration. I emailed tres colori, 24 hours later I received a response. With no hesitation I was given options for replacement. I received my new nameplate however the color seemed different so I emailed again. 24 hours later, I received a reply explaining why the color may look different than before. Not only was I given an explanation I was also given a new replacement nameplate. I’m giving details of my experience to say this, Tres Colori has the best customer service I have ever experienced. No retailer has ever gone far beyond my expectations in matters concerning making a customer happy. I will be a life long customer. My nameplate is also very pretty. I had many compliments on my piece.
30 april 2026
Review zonder uitnodiging
Antwoord van Tres Colori
Hi Keasha,
Wow — thank you so much for taking the time to share such a thoughtful and detailed review. Reading your experience truly means the world to us. We’re so grateful that you gave us the opportunity to take care of you, and it makes us incredibly happy to know that our team was able to support you every step of the way.
Providing clear communication, standing behind our products, and making sure our customers feel genuinely cared for is at the heart of everything we do. Your kind words about our customer service and your continued trust in us are something we never take for granted.
We’re also so glad to hear you’re loving your nameplate and receiving compliments — that’s exactly the feeling we hope every piece brings. Thank you again for your loyalty and for being part of the Tres Colori family. 💛
Antwoord van Tres Colori
Hi Wanda,
We’re really sorry to hear how frustrated you’re feeling — we completely understand how concerning it is when you’re waiting on an order.
At the moment, we’re unable to locate any recent order under your name or email, and the last order we see on file is from October 2025. We also haven’t received any email communication regarding this issue, so we haven’t had the chance to look into it for you yet.
We would truly love the opportunity to help and get this resolved as quickly as possible. Please reach out to us at info@trescolori.com
or reply here with your order number or the email used at checkout, and our team will immediately investigate and take care of you.
We’re here to help and committed to making sure you have a positive experience with us.
— Tres Colori Customer Care
She was very helpful and listened to my…
She was very helpful and listened to my concerns.
22 februari 2026
Antwoord van Tres Colori
Hi Veronica,
Thank you so much for your kind words! We’re really glad to hear that you felt heard and supported — that’s something we care deeply about with every customer interaction.
We truly appreciate you taking the time to share your experience, and we’re always here if you ever need anything in the future. 💛
Antwoord van Tres Colori
Hi Samantha,
Thank you so much for your 5-star review! We’re thrilled to hear you’re happy with the quality — that’s something we take great pride in with every piece we create.
We truly appreciate your support and look forward to making more jewelry you’ll love. 💛
Everything is very nice
8 oktober 2025
Antwoord van Tres Colori
Hi Noel,
Thank you so much for your kind review! We’re really glad to hear that you’re happy with everything — that means a lot to our team.
We truly appreciate your support and hope to create even more pieces you’ll love in the future. 💛
Antwoord van Tres Colori
Hi Sherry,
Thank you so much for your kind words! We’re so happy to hear that you feel our jewelry offers both high quality and great value — that’s exactly what we strive for with every piece we create.
We truly appreciate your support and are grateful you chose Tres Colori. We look forward to creating more pieces you’ll love in the future! 💛
I've order atleast 5 pieces from this…
I've order atleast 5 pieces from this site. I always catch them on the good 40%-60% off sales. I'm giving 4 stars as my daughter gold plated chain ended up becoming very faded after about 6 months of wear. If you go with silver you will have no issues though!
2 juli 2025
Antwoord van Tres Colori
Hi JO,
Thank you so much for your continued support — it truly means a lot to us that you’ve ordered multiple pieces and keep coming back. We’re really glad to hear you’ve been able to take advantage of our promotions as well.
We’re sorry to hear about your daughter’s gold-plated chain fading over time. While gold-plated jewelry is designed to last, it can naturally wear depending on exposure to things like water, lotions, or everyday use. We appreciate you sharing your experience, and we’re glad to hear your silver pieces have held up well.
We’d love the opportunity to make this right for you. We’ve reached out to you directly by email to help take care of this and find a solution that works best.
Thank you again for your honest feedback and for being part of the Tres Colori family. 💛
Antwoord van Tres Colori
Hi Joanne,
Thank you so much for your kind review! We’re so glad to hear that you’re happy with your purchase.
It truly means a lot to us that you took the time to share your experience. We appreciate your support and look forward to creating more beautiful pieces for you in the future. 💛
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