Bettermode Reviews 26

Switching to Tribe Community Platform was a great decision for our company as we were able to leverage many more features, customization options, and engaging apps than we didn't have with our previous forum software. We were able to completely change the community with theme customization, enable integrations quickly, apply moderation rules and permissions apart from better security settings.

The migration process with Tribe was quite easy and their team took care of the majority of the activities by asking about minute details. Once we moved our data, the setup process was a breeze with very intuitive UI.

Making the decision to migrate from an existing community solution was very challenging. Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need.

We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Incredibly customizable and integrates seamlessly with our branding.

The support team and customer success managers are true experts at answering questions and will help you implement all kinds of useful great ideas.

Here are the key pointers:

- Straightforward setup and configuration

- Relatively easy integration using the API

- Simple functionality and easy to navigate through the admin panel

- Cost effective compared to other products based on the available features

- Dedicated and super responsive account managers

We are from financial services domain and were looking for a SaaS solution to create client community where we can give access to a useful pool of content and allow them to ask questions, submit answers, connect with each other and have intimate discussions in subgroups.

Tribe offered all of these with an easy to use interface and we were able to go live within a week which included moderate customization of the platform.

We were on the look out for a community software to create a customer-to-customer community that could be seamlessly integrated with our online store. Essentially we wanted to add highly engaging community experience right inside our site. Tribe's pluggable widgets solved that issue and above all their customer success team goes above and beyond to help you. All this comes at a very fair pricing!

Tribe community platform was really easy to set up. Building a thriving customer support community around our software was crucial. The modern design and the smart widgets helped us implement and integrate the community elements into our product.
The gamification system boosted the engagement by encouraging users to contribute. The customer success team was always available and supported us with their understanding of the business and their know-how of online community building.

A well-thought community platform with integrations that made us focus more on driving growth and engagement and less time on software development.