Trips.pk Reviews 44

Recently explored this website for travel booking and insurance. One of the best platform to use. Exceptional customer service experience.

Best service. I have book my umra trip trough trips.pk it was incredible best service best hotels everything was good . Miss ujala was in contact with us 24/7

Aoa
Had a gr8 experience with them specially a huge round of applause for Miss Anum in this kind of conditions when I don’t find the flights from CYPRUS to PAKISTAN from anywhere she not only manage my flights but she arrange my Umrah journey as well. Once again thanxxxx to her and her teammates.ALLAH bless them with good.

It was our first experience travelling through an online travel agency , so we had a little hasitation about the service delivery.However, the experience turned out to be truly amazing.
The team at trips.pk was very professional and cooperative throughout the journey.They kept us informed about every activity related to Umra pilgrims, which gave us great peace of mind .
Trips.pk provided excellent service in every aspect , whether it was travel arrangements or accommodation. And especially thanks for Ms Ujala to join us ❤️❤️❤️ i highly recommend others to travel through Trips.pk .

Assalamualaikum,

Alhamdulillah, Allah has blessed me and my family with the opportunity to perform Umrah. To make this journey smooth and memorable, Trips.pk played a very important role.

They arranged everything for us — the visa, air tickets, hotel bookings, private pick and drop, and even the ziarat.

Especially Subhan from Trips.pk, who recommended the best hotels and managed all the arrangements very professionally. And Bisma stayed connected with us throughout our time in Saudi Arabia, helping with hotel coordination, driver details, and resolving any issue immediately.

We live in Karachi while Trips.pk is based in Lahore, but their communication was so friendly and trustworthy that it felt like we had known each other for a long time.

I truly recommend Trips.pk to anyone looking for a reliable and trusted Umrah travel partner.

JazakAllah Khair.

Deeply Disappointing and worst Umrah Booking Experience

I booked a five-star Umrah package in December through Trips.pk, dealing directly with Bilal. Given the nature and value of this blessed journey, I expected a high level of professionalism, urgency, and transparency throughout. My December tour was already disrupted due to fog, and during the journey my Saudia flight was cancelled by the airline. I informed the team immediately and shared same-day alternative Saudia options, even reserving seats. However, as the change was not acted upon promptly, those options were no longer available, and I ultimately had to travel on PIA instead, resulting in an additional cost of ₨72,000 and further delays.

I was informed that ₨120,000 was an airline-imposed refund deduction. I raised concerns at the time but proceeded based on trust in what was communicated. Later, after reviewing airline refund policies for airline-initiated cancellations, this deduction did not appear to align with standard rules. When I requested basic refund verification, it was declined and the matter was closed under internal policy.

After facing multiple disruptions during a religious journey and a total financial impact of ₨192,000, I expected greater transparency and support.

I am sharing this experience to help future Umrah customers ensure that all charges, deductions, and alternative arrangements are clearly documented in writing before making payments, and that refund explanations are verified at the time of change.

I recently travel for umrah with my family from trip.pk had a great experience 24/7 available for any help special thanks to MIS UJALA and her team for their excellent service and support throughout the journey.. again thanks

Bismah was great with coordinating our drivers and telling us about the Ziyarat in Makkah and Madinah. She is responsive, patient, professional, and kind. Definitely recommend her and these services, thank you!

An excellent Umrah experience.
Mr. Ghazaal from Trips.pk showed outstanding dedication, cooperation, and support throughout the journey. From visa processing to accommodation and transport, everything was smoothly managed. He was always responsive, helpful, and genuinely caring. His care and efforts made our Umrah peaceful and stress-free.
Highly recommended.

I had an excellent experience with Trips.pk for my 5 countries (Thailand , Singapore, Srilanka, indonasia, Malaysia) tour — their service was professional, reliable, and helped make my trip truly memorable. The team handled everything smoothly from planning and bookings to on-the-ground support, ensuring a stress-free travel experience.

A special thank you to my agent Ghazaal, who was always attentive, supportive, and available throughout the trip. His guidance and personal care added great value to our journey and made everything run perfectly.

Overall, I highly recommend Trips.pk for anyone looking for quality service and a memorable tour!

First time use Trips services for my international family tour. It was very well organized by Trips and they provided the services which are up to mark. Recommending to all my friends.

Everything was preplanned by the Trips. I don't need to worry about anything. The agents are in contact 24/7.

I apologise for the mistake. I bought the tickets from My Trip.pk. but due to mistake it was forwarded to trips.pk.

Very forthcoming staff, always available for guidance and help. They coordinated a seamless travel.

Highly recommended..Their services were amazing and just as described by them..Coordination was great..

Team was really professional with the work and most importantly team was really quick with response and timely assistance.

The cooperation of the staff and how they handled everything was very good. I recently went on Umrah with their services and they were in excellent in handling every issue. I highly recommend them. 5 stars⭐

I am very satisfied with my Umrah trip. The arrangements were comfortable, well-planned, and exceeded my expectations. JazakAllah khair for your wonderful service specially thanks to gazaal from trip.pk

To be honest, I sent my family for Umrah with Trips.pk, and their entire journey was completed smoothly without any hassle. Mr. Zaheer and Bisma handled everything with great professionalism, and I truly appreciate their dedication. Whenever I needed help, they were available 24/7, which meant a lot to me. All the facilities promised to us were provided exactly as agreed.

In the end, I just want to say that you guys are doing an excellent job—keep it up! Wishing you continued success ahead.

The experience was awesome. The umrah was well planned and the team especially Ms.Bisma was really helpful. There was no issue whatsoever at any point of the journey.