True Sea Moss Reviews 

True Sea Moss is an amazing brand. The shipment was always prompt, freshly packed, and has an amazing tastes I highly recommend them. If there is an issue they are quick to respond to resolve. Excellent service

B. Herbert

Haven’t try the product yet. I can’t wait. But my review is for the customer service. They took care of a small issue with my shipment (possibly my fault) on a polite and very professionally and caring way. Very rare to see this type of customer service this days. Love it! I’ll be a repeat customer I believe

Top tier customer service! Actually this was the best interaction ive ever had with a company over an issue, ordered a few jars of sea moss and one of my jars arrived broken in the package and I contacted customer support sending a photo of the jar broken inside the packaging they got back to me literally within seconds and were so genuine within the entire interaction they made it simple and easy and already placed the order hassle free and shipping me a replacement jar this was the fastest and kindest care I’ve ever encountered and really was refreshing! Normally it can be frustrating contacting customer support trying to resolve issues or replace damage products can be such a headache and stressful dealing with other businesses in the past making you months so many hoops that it can make you give up altogether and in this case I was blown away almost grateful that the jar was damaged cuz it gave me the opportunity to see what this companies made of and I am still astonished in the best way of how they handled me and how easy it was to fix the problem! I said everyone makes mistakes accidents happen it’s how you handle it that makes the difference and this company single handed it renewed my faith in business dealings and set a high bar that I wish all companies would follow their lead cuz this way if I could date 0-10 it would be an 11 they went above and beyond handling my situation with such ease and compassion really refreshing gave me all good vibes and confidence in them as a company I have just tried my first taste of the pineapple sea moss and I love it!! I’ll be taking it regularly praying for results and better health if the way they spoke to me and handled this issue reflection their product then I am even more excited to consume their products and hopeful for good healthy outcomes! I could literally write a book worth of a review right now based off the interaction I just had and I’ll keep it short. Fast & friendly thorough service great customer care the best I’ve ever encountered highly recommend this business to buy your sea moss excellent team they have working for them! Thanks again hope I did this justice cuz it was such a good healthy interaction it’s worth bragging about you don’t find that kind of care in businesses these days I pray it continues and the future looks bright may God bless your business and everyone involved forever and ever amen!

I can’t review on the product itself as I just received my package today, however, 1 of my jars came damaged and spilled everywhere. I was afraid it would be a hassle to get a replacement but customer service responded right away and resolved all issues! Excellent customer service!

Fast Response time.
Great quality Products.
Great flavors.
That’s 5⭐️’s in my book!

Amazing great amazing products outstanding team. I can’t complain always good and attentive great customer service

Love this product. N I’m very happy with the customer service I received

I just received my first 3 jars, unfortunately one of them came broken. I talked to customer service right away and sent them a picture of it. Within minutes they are sending me a new jar. Excited for the coming weeks to see how I feel taking this everyday.

Very prompt and very quick to reply

I needed help with something related to an order and was able to get the problem solved in less than 5 minutes! Very quick very clear and very helpful.

Effective help. Answered my question and fixed my issue quickly. Thank you

I had to get a replacement jar because it was shattered during transit and the customer support was phenomenal. She was very patient, kind and professional and she handled my replacement in under two minutes. I love true sea moss and will recommend.

I reached out in regards to my order being damaged in transit, and they were very quick with responding to my concerns and coming up with a solution. I love the good line of communication

I've had a great experience with this company and their product. The taste is amazing and I can see results. Another thing I absolutely adore is their consistency with shipping, especially with a subscription. I didnt have to guess if I woukd receive it in time for my next refill, which really gave me peace of mind.

Very prompt response in fixing my issue.

Had received my order with a broken jar and they promptly replaced it. Very fast efficient and nice to work with!

I received my package and one of them were broken so I went on the website and they were quick and efficient about getting my replacement and they were so nice I will definitely be buying from them again

I love the product, and this is the first time I had to contact the company about the frequency of my order. It was super easy and I was very happy with how accommodating they were.

I received my order and one jar was damaged but it was quickly taken care of. The communication between customer service and myself was spot on and handled very professionally I might add regardless of who I was talking to. Chaos diverted and all is good. Thank you True Sea Moss, I will be doing business with you soon

I had such high hopes. “Cherry” sounded like a delicious way to get some extra minerals into my diet. Instead, I discovered that apparently the ocean has a basement.

The cherry flavor doesn’t mask the taste…it simply introduces itself before the overwhelming essence of fish tank, seaweed, and low tide takes over. I swear I could still taste it 24 hours later. I wasn’t digesting it; I was haunted by it.

Then came the surprise sequel: an unexpected $35 charge because I had somehow been enrolled in a subscription I don’t remember signing up for. Customer service did cancel the subscription, so credit where it’s due. But they refused to take back the second unopened jar that is still sitting in its original box. So now I’m the proud owner of two jars of what can only be described as aquarium pudding.
If you love the taste of licking Poseidon’s basement floor, this product may be for you.