This is an email I sent to the company: I must give you a reply to my first order of your Peppermint Gum. I gave it to two people in my office, along with myself. The gum was so strong that each... Toon meer
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Unbelievable product this is my 2nd order and absolutely love this If your struggling and want an alternative to drinking coffee this is it I’m not easily persuaded to even try this kind of thing... Toon meer
The peppermint gum is so strong its unpalatable. Do not drink any water to rinse, it only intensifies the burning sensation. Don't believe the "Our Story" on the website. The photo of the founders i... Toon meer
Bedrijf heeft geantwoord
This company is a scam. I ordered two boxes and arrived almost a month later. Once I received I opened one box and had a horrible allergic reaction and I asked to return 1 box that I had opened ( only... Toon meer
Bedrijf heeft geantwoord
2,2
Slecht
60 reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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This company is a scam
This company is a scam. I ordered two boxes and arrived almost a month later. Once I received I opened one box and had a horrible allergic reaction and I asked to return 1 box that I had opened ( only one piece was taken) and one unopened. They said I’m past 30 days which I’m not according to my shipping tracking but they won’t help me and said they won’t return. THEY advertise 30days no questions asked but have been absolutely terrible and
16 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
We have checked our records and are unable to find any orders under your name or information. To assist you further, please contact our Customer Support team at support@trumora.com with your order details. We’d like to investigate this properly and ensure your concerns are addressed.
PAINFUL Within 2 minutes of chewing it caused…
Within 2 minutes of chewing it caused intense pain starting in teeth , travelled to jaw and then ear and then brain on right side where I was chewing. Felt like brain exploding ! Spat it out and thankfully the pain resolved within minutes. Going in the bin. SCAM waste of money !!!! 😡
16 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
We’re very sorry to hear about the pain you experienced. Our product is designed to be safe, but everyone’s sensitivity can vary. We recommend starting with a small amount and seeing how your body reacts.
If you had such a severe reaction, please stop using it and consult a healthcare professional. We would also like to assist you further—please contact us at support@trumora.com so we can address your concerns directly.
Thank you,
The only reason Trumora gets 1 star is…
The only reason Trumora gets 1 star is because you can only post by giving them a rating.
It should be ZERO.
The product including packaging is very very similar to Neuro I believe to mislead the public.
When I approached the company about how bad the product tastes and asked for a refund I was told, they can’t refund any open product.
But on their website they posted this
“90-Day Risk Free!
100% satisfaction guaranteed on every order”
This is false advertising.
In emails back and for to the company, instead of acknowledging my dissatisfaction they keep offering a 20% discount on my next purchase.
If you are considering getting this product, DON’T.
Company responded with what I would describe as lame explanations.
Why have I NOT been offered a refund as they claim they do?
That’s what I initially requested.
12 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
Thank you for sharing your feedback, and we're genuinely sorry to hear that you’re not satisfied with your experience.
We’d like to clarify that Trumora is an independent brand with its own product and packaging design. We are not affiliated with NeuroGum, and there is no intent to mislead customers.
Regarding our 90-Day Satisfaction Guarantee, we aim to stand by it fairly and transparently. While we generally do not accept returns on opened products due to safety and hygiene reasons, we do try to offer reasonable alternatives—such as a refund, partial refund, or discount—to help resolve customer concerns.
We're sorry if our communication felt dismissive. Our goal is always to find a resolution that feels fair and respectful. If you're open to continuing the conversation, please reach out again to support@trumora.com, and we’ll be happy to revisit your case.
It worked great!
When I first started using it, a couple weeks ago, it worked great! It stopped being effective about a week ago
14 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
We have checked our records and are unable to find any orders under your name or information. To assist you further, please contact our Customer Support team at support@trumora.com with your order details. We’d like to investigate this properly and ensure your concerns are addressed.
Way too intense
I've taken various caffeine gummies and drinks, but I found the Trumora mints way too strong. I put two in my mouth and started chewing, and within seconds I spit therm out and my mouth was on fire for 20 minutes before I could even stand to drink anything to help. Over the next few days I tried again, only putting one in my mouth and slowly letting it dissolve. In every case, after a few minutes I had to spit it out as it is just too strong. I love spicy food and was blown away this would be so intense, intolerable.
9 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.
Thank you,
This is fake NeuroGum
This is fake NeuroGum. Do not order from this scam site.
Just look at their Instagram. They steal all of NeuroGum's assets and just put their logo on it.
30 juni 2025
Review zonder uitnodiging
Antwoord van Trumora
Thank you for your feedback. We want to clarify that our product is not NeuroGum, nor do we claim to be. We are an independent brand with our own original formula and branding.
If you have concerns or questions about your order, please reach out to us at support@trumora.com so we can assist you directly.
SCAM AVOID AVOID AVOID 🚫🚫❌❌❌
It’s pure crap from china DO NOT BUY ITS A SCAM❌❌❌
8 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
We’re sorry to hear you feel this way. Please know that our product is authentic and made with safe, approved ingredients. We take quality and customer satisfaction seriously.
If you’ve experienced any issues with your order, we’d appreciate the opportunity to make it right. Please contact our support team at support@trumora.com so we can assist you further.
Antwoord van Trumora
Thank you for your feedback. Please send us the details of the issue you experienced so we can look into it and assist you. You can contact us at support@trumora.com.
Crazy to think most the reviews on…
Crazy to think most the reviews on trust pilot are fake. Got the package not long after ordering, it was exactly what I asked for, same company and exactly what they described in the add. It’s pretty damn good in taste, the mint is a little bit strong but as someone who vapes and has a sensitive throat, it’s very manageable
8 juli 2025
Review zonder uitnodiging
Its amazing!
Its amazing. Gets me really focused and I'm completing tasks better than ever. 100% would recommend to others.
7 juli 2025
Review zonder uitnodiging
Hurts you’re mouth and toxic ingredients
Hurts your mouth and toxic ingredients, Sorbitol is shite.
Didn’t work its magic on me I spat it out, as I was concerned I was poisoning myself
5 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.
Absolute trash
Absolute trash. AVOID! I should have checked the reviews, as the honest ones all same the same. This “gum” isn’t really gum, it’s powdery, stale, dry and crumbles when you first chew. Then I tried to keep it together in my mouth, was sort of gum for a bout a minute before I noticed it getting stuck in my teeth, and then after 3-4mintues the whole thing suddenly disintergrates in my mouth!? Needless to say I spat that sh*t right out and never going to try a second one.
4 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
We're very sorry to hear about your experience and appreciate you taking the time to share your feedback. Please rest assured that our product is safe and does not contain any harmful ingredients for your teeth or overall health.
We’d like the opportunity to make this right—please contact our support team at support@trumora.com, and we’ll be happy to assist you further.
Awful product that burns the mouth.
Did not work for me. When I tried it - it burned the front and side of the insides of my mouth. When I took a sip of water - it was extremely painful. It did not help with energy. I feel like it actually did the opposite for me and I felt sick after.
Customer service did refund my money.
29 juni 2025
Review zonder uitnodiging
DON"T, DON"T, DON"T, touch it.
I thought this was the review from shark tank.
NO it's AI.
I waited over a month June 6, 25. Got it July 1st.
I ordered three boxes. It took so long I thought they didn't get my order so ordered again. Just came today, July 3. 6 boxes. Tried one and I almost gagged. The chalky grainy taste, all came apart in my mouth. The burn felt like I took a drink of gasoline on fire. Didn't go away till 4 or 5 minutes. Started taking the gummy stuff out of my mouth in pieces.
Thought I would try it again in smaller pieces. Never felt a thing. Gave it to two friends, they thought the same way. Total Rip off.
3 juli 2025
Review zonder uitnodiging
Antwoord van Trumora
We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.
AVOID!!!!!!
AVOID!!!!!!
What an absolute scam of a product!
Waited 4-5 weeks for it to arrive from China. It's like putting a chalky foul tablet in your mouth and chewing it whilst it leaves a grainy powdery texture all through your mouth/tongue.
It gave me physical pain in my mouth, throat and head. I drank a glass of water to try and rid my mouth of the powder texture and I thought I was going to die from a brain haemorrhage from the pain it caused me.
Obviously, it does not give you focus nor energy - because it is a sham product. All boxes in the bin. Money wasted and more landfill created.
AVOID!!!!!!!!!!!!!!!!
27 juni 2025
Review zonder uitnodiging
Antwoord van Trumora
We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.
Rip Off Artists
This is a scam. Trumora use a clip from Shark Tank (Neuro Gum) to advertise their product on Instagram. I foolishly fell for it.
It took nearly a month to arrive from China. The mints are speckled with particles of what feels like plastic that gets stuck in your teeth and requires heavy handed brushing to get out. The cooling effect is so intense that it’s uncomfortable. They were ineffective.
I wasted nearly $90 on a three pack that all went into the bin.
14 mei 2025
Review zonder uitnodiging
Antwoord van Trumora
We're very sorry to hear about your experience and appreciate you taking the time to share your feedback. Please rest assured that our product is safe and does not contain any harmful ingredients for your teeth or overall health.
We take claims of misleading advertising seriously and want to clarify that we are not affiliated with Neuro Gum, and we do not use their content in our official promotions.
We’d like the opportunity to make this right—please contact our support team at support@trumora.com, and we’ll be happy to assist you further.
Thank you,
Well packing with good delivery
Well packing with good delivery! Shipped completed order. Customer service is nice support. Recommend!
27 juni 2025
Review zonder uitnodiging
Waited weeks and when we we tried it
Waited weeks and when we we tried it, we had to both spit it out as it burnt our throats and mouths which lasted 10 minutes! Awful product, will have to throw all 5 boxes away!
27 juni 2025
Review zonder uitnodiging
Antwoord van Trumora
Thank you for your feedback, and we’re sorry to hear about your experience. Our product has a peppermint flavor, which can create a strong cooling sensation—this may feel intense at first, especially on initial use.
We recommend starting with 1–2 gums per day to let your body adjust gradually.
If you're experiencing discomfort or have further concerns, please don’t hesitate to contact our support team at support@trumora.com. We’d love the chance to help resolve this for you.
– The Trumora Team
This product is disgusting
This product is disgusting, the pieces are the texture of a dusty tablet that doesn’t turn into gum it actually leaves your mouth a with tiny stringy bit that I had to spit out. What I received was not gum, the flavour is very powerful but as it went to dust as I chewed it made the top of my mouth ache - do not waste your money on this
24 juni 2025
Review zonder uitnodiging
Antwoord van Trumora
Thank you for your feedback, and we’re sorry to hear about your experience. Our product has a peppermint flavor, which can create a strong cooling sensation—this may feel intense at first, especially on initial use.
We recommend starting with 1–2 gums per day to let your body adjust gradually.
If you're experiencing discomfort or have further concerns, please don’t hesitate to contact our support team at support@trumora.com. We’d love the chance to help resolve this for you.
– The Trumora Team
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