I had a wonderful customer service experience with Rene. I reached out because I was having an issue with a promo code, and he was extremely empathetic, kind, and attentive from the start. He listene... Toon meer
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Lees wat reviewers zeggen
My mid 50s skin was changing and felt dry and tight. I tried several other natural products and just wasn't satisfied. My skincare provider suggested Truth Treatment Systems. She said I'd see results... Toon meer
I've been purchasing Truth Treatments for probably 15 years. Love the products and feel they make a difference in the appearance of my skin. They're not inexpensive but they do last a long time. The c... Toon meer
Incredibly effective products!!! I saw results almost immediately with vitamin C serum and just a few drops go a long way. I will never go off this product. Also the customer service has answers, one... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Truth Treatment Systems is pharmacist-formulated skin health without a prescription. Benjamin Knight Fuchs, R.Ph., registered pharmacist, cosmetic chemist, nutritionist and founder of Truth Treatment Systems has been compounding skin care prescriptioins for physicians and their patients for over 30 years. Ben's approach to skin health is based on simple truth: The same chemistry that heals the skin beautifies it!
Contactgegevens
2240 Curtis Street, 80205-2521, Denver, Verenigde Staten
- (866) 280-5545
- support@truthtreatments.com
- truthtreatments.com
4,6
Uitstekend
1K reviews
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The products are awesome
The products arrived quickly. I love the vitamin C. It’s given my aging skin a glow and it’s only been 2 weeks
20 september 2024
Never received my product
Never received my product. Then when I contact you about it; I get tols I should have purchased mailing insurance. What in the world...I get packages weekly and never a problem receiving. Please see my communications and money back please!!!
17 september 2024
Antwoord van Truth Treatment Systems
Hello Marisrla,
Thank you for your review. Unfortunately, inconveniences with shipping as lost, damaged, or stolen packages are very common. For this reason, we offer multiple shipping options and some of them include insurance. Please check the shipping Terms and Delivery of each service with our Customer Service. Our Customer Service will place the claim with the shipping agent if the insurance applies to the service you chose and they will refund accordingly. Since we noticed that the claiming process with the shipping agents is usually long, they do not always approve the claims and they don't usually refund the complete amount, we offer Power Shipping Protection. With Power Shipping Protection we can immediately solve the issue according to the Terms and Conditions of our site and you don't need to wait for the shipping agent's long claiming process.
I hope this information proves to be useful.
Thank you for choosing Truth
Truth Treatment Systems
Out of my price range.
Loved the products...it's just so expensive. I can't have it as my everyday routine because of the price. That is the reason I didn't do a 5 star. I know they are concentrated and of a great quality..I just will have to buy on sale.
1 september 2024
Antwoord van Truth Treatment Systems
Hello Lisa,
Thank you for your review. Remember that when used as directed jars last many months resulting in lower costs per month. For example, a 30 ml jar of Truth Retinol Gel can last up to 12 months!
We think that's a fantastic deal for the gorgeous, healthy glow you'll experience! Remember we have monthly offers, special promotions for members only, discounted subscriptions, small sizes, and Afterpay (with 4-month interest-free installments).
We are working to help you experience the Truth!
Truth Treatment Systems
I requested information on use of the…
I requested information on use of the product and no
one has gotten back to me.
11 september 2024
Antwoord van Truth Treatment Systems
Hello Diana,
Thank you for your review. We contacted our Customer Service and they assure us that your question was answered on Sept 30th, 6.43pm. They will reach out to you again, please check your junk mail or send an email to support@truthtreatments.com again from another email address.
Thank you for keeping in touch with Truth!
Truth Treatment Systems
Excellent Service Demands Communication
I asked some simple questions about your product. You sent a "Bot" reply stating you would get back to me. You never did. Therefore I will not use your company nor your products.
11 september 2024
Antwoord van Truth Treatment Systems
Hello Robert,
Thank you for your review! We have already forwarded your message to our Customer Service to try to understand what happened with your question. In the meantime, I can assure you that we don't use automatic answering or AI to handle our Service. There is a team of professionals in charge of it. There is only a "Bot" that gathers some basic information if you reach out to us through social media, but then all messages are sent to our Customer Service Team.
Please reach out to them if you don't receive an answer soon, your message must have been lost before arriving to our system.
Thank you for your interest in Truth!
Truth Treatment Systems
I love every piece of this product line…
I love every piece of this product line I have ever ordered. Customer service is great. I do wish the bottles were easier to read or marked differently so it’s easier to tell them apart as they all look so similar. I do like that the majority of them are in dark glass bottles. The rewards program is a little confusing at times and it’s easy to waste redeemed points if you’re not careful. That being said I’ve only redeemed points once so far. Overall, I LOVE THIS PRODUCT!!
9 september 2024
Incredibly effective products!!!
Incredibly effective products!!! I saw results almost immediately with vitamin C serum and just a few drops go a long way. I will never go off this product. Also the customer service has answers, one of my bottles arrived defective and they immediately answered my email. They were professional, kind and delivered pretty much the same way their products do, FANTASTIC!!!! Thank you Truth Treatment System!!! :)
27 september 2024
Review zonder uitnodiging
Truth Treatments is Just That!
Truth Treatments is just that! Quality effective ingredients that are true to your skin and work wonders. Cant share enough how many times their products, specifically the Vita Mask and Healing Balm have saved my skin during the harshest of times <3
16 augustus 2024
Truth treatments has me on hold for…
Truth treatments has me on hold for botox and fillers my skin has never look this good in years and at the age of 70 people do not believe me
I just need a filler for my thin lips but other then that truth treatments have saved me thousands of dollars for fillers and botox thanks for your help and great skin
19 augustus 2024
The bottle is not squeezeable and the…
The bottle is not squeezeable and the pump is broken so getting the product out is a struggle every single time I want to use it. It's expensive and I'm annoyed that I purchased it from you specifically for this reason.
30 augustus 2024
Antwoord van Truth Treatment Systems
Hello Jennifer,
Thank you for your review. Have you contacted our Customer Service support@truthtreatments.com? These new bottles include an "airless" mechanism that was specially chosen to offer you a better experience: perfect dosing, no dripping, ability to dose harder and softer consistencies, dosing of the entire content of the bottle with less residue left, and more hygienic because only the necessary dose is in contact with the environment.
However, if your experience with the bottle is not as we planned, our Customer Service will offer you a solution. We will forward this review too.
Thank you for trying Truth!
Truth Treatment Systems
Quick response and resolution
Quick response and resolution, easy to order and track shipments.
26 augustus 2024
How it permanent permeates the skin but…
How it permanent permeates the skin but you don't feel greasy. You just know it's working!
22 augustus 2024
Great specials and always ships quickly!
7 augustus 2024
Used to LOVE
Quality control isn’t the same. Less product. Different consistency. No great perks like before. Buy one get one!
5 augustus 2024
Antwoord van Truth Treatment Systems
Dear Carla,
Thank you for taking the time to review Truth Treatments! We appreciate your feedback.
Truth Treatments are formulated with all-natural ingredients, and the final consistency of the product can vary slightly due to the nature of these raw materials. This variation in texture won't affect the product's effectiveness.
Regarding the product quantity, we understand concerns about bottle fullness. If you ever receive a bottle that doesn't contain the declared amount, please don't hesitate to contact our support team at support@truthtreatments.com. It's important to note that some bottles may appear less full because they are designed with extra space to prevent spillage during filling and transport.
Thank you for choosing Truth!
Truth Treatment Systems
Amazing customer service and products!
3 augustus 2024
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