Many emails to customer service and I’ve been charged for $300 of product I told them not to send me. If you have any issue logging into your account they will not cancel your subscription for you.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I love Truvani’s plant based protein powder in many flavors! I was looking for a low carb and low sugar protein powder that was USDA organic, NonGMO and Glutrn Free that would actually taste great! Si... Toon meer
I had a great experience purchasing Truvani products. There was constant communication about my products and their arrival. I never felt pressured or asked to purchase more than i needed. Will contin... Toon meer
Truvani’s plant-based protein is honestly awesome. The flavors taste great, mix well, and don’t have that gross chalky taste a lot of plant proteins have. I also really appreciate the clean, simple in... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our priority is complete ingredient transparency. We believe in real food without added chemicals. Products without toxins. Labels without lies. We will be transparent with our ingredient sourcing and pick the best ingredients available. Always.
Contactgegevens
Verenigde Staten
- (866) 878-8264
- support@truvani.com
- truvani.com
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 7% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Truvani has delicious flavors ...
Truvani has delicious flavors and their non-sugar product is much less sweet than many other products and no after taste. Great overall product.
I took advantage of an amazing deal…
I took advantage of an amazing deal Truvani had and found a product that meets very specific dietary needs. This was the most affordable and easy option out there based on what I was looking for. I'm very excited to keep trying the recipes I received and most excited to have a safe, nutrient packed option for my day!
This was my first order with Truvani
This was my first order with Truvani. I ordered the unflavored and really enjoy it. Quality ingredients, 3rd party tested, no taste, mixes in really well and no gritty texture. BEST part though...I had to contact customer support and to my surprise they got back to me in MINUTES! Resolved my issue with no questions asked. Very happy and will definitely recommend to others.
Product and customer service
I ordered the starter kit and it arrived very timely and the customer service department was very helpful with my subscription. And the products are very tasty and delicious, including the samples they included with my order.
This is only my 2nd order
This is only my 2nd order. Will let you know how it goes.
Truvani is a reliable
Truvani is a reliable, high integrity company. I have ordered from them for years and have never had any issues.
Purely Protein
I have a lot of stomach issues so the ingredients have to be effective yet enough to be constructive to my body. And Truvani was a protein shake was just that. Very simple ingredients that just did their job.
I would recommend this product to anyone
Deceptive subscription policy
Deceptive subscription policy! Its hard to cancel and/or get a refund. It just renews with no warning. I use Just Ingredients now and I love their process. They give you a heads up when your renewal is coming up so you can change the order if youd like. Canceling is tricky. I tried twice and ended up with two more orders after that. The refund policy is only for new users or new product. Even though I contacted them to cancel several times, I still got my order. I tried to return the unopened box, but that was denied. Actually I was offered 50% off another product lol.
The products are very clean and easily…
The products are very clean and easily digested. I am not confused as to what I’m consuming. I feel energized as much as a midlife Mom of two can feel… I have shared it with my colleagues who are also nurses and they are also taking this product. I am happy. I will most likely re-order when the time is right. And I appreciate the transparency of the ingredients and lack of wheat soy weigh chicory root. The lack of fillers has made my digestive system. Very happy.
Truvani 5/5 stars
Truvani’s plant-based protein is honestly awesome. The flavors taste great, mix well, and don’t have that gross chalky taste a lot of plant proteins have. I also really appreciate the clean, simple ingredients, which makes me feel good about using it consistently. Their customer service has been 10/10 too. Very responsive, understanding, and easy to work with. Great product, great support, and I’ll definitely be a long-term customer.
awful customer service!!
awful customer service!!! beware, would not accept refund of error in auto shipping I was roped into automatically when I purchased inital sample package. asked to send product back but they would not accept even unopened.
I’ve been super picky about my protein…
I’ve been super picky about my protein powder in the past but I was intrigued by some of Truvani’s flavors. I’m glad I took a chance. I loved the flavors, the powder dissolved easily without clumping, no weird fake taste, overall I am very happy and I’ll definitely order again. I particularly love the lemon cookie flavor.
Each time I have contacted customer…
Each time I have contacted customer service, I have been treated kindly and respectfully.
I've had multiple orders now
I've had multiple orders now on a subscription of protein powder. I love that can add to and customize my shipment each time. I love the strawberry protein powder best!
So easy to order and shipped directly…
So easy to order and shipped directly to me in just a few days! My daughter and I absolutely love the clean ingredients. Great for our on the go lifestyle with dance and work. Quick easy to make and just a delicious and refreshing taste.
Review
The product is fine. Just too sweet for me on my glp1. The customer service was excellent.
Love the plant protein packets
Love the plant protein packets. The bars are also amazing.
Predatory "Subscription" Practices
Absolutely horrible practices for their "subscription". I first of all never agreed to this subscription, but it appears by buying it, I was enrolled without my consent. They charge you and then tell you and refuse to cancel it. This is disgusting. Other companies I have had real subscriptions for, let you know a couple of days in advance. Not this one, you don't want it? You're screwed. I have gone back and forth with them and they refuse to fix this. The package has not been shipped yet but they still refuse to stop it. I don't want it, the product is gross. It does not dissolve. It also has serious issues with lead contamination. This is predatory practices when I immediately emailed them to stop this shipment, it still hasn't shipped 3 hours and 11 emails later, but they refuse to stop it and refund my card.
My favorite is the chocolate whey…
My favorite is the chocolate whey protein powder, second favorite the peanut butter protein bars ..
Third the natural deodorant…
Fourth the Tumeric supplements….
Thank you Truvani for making a whey protein I can digest and for making the protein bars not loaded with nuts and seeds my troubled intestines can also digest … The Tumeric for my joints and safe deodorant for smelling good …
Excellent ship times and customer…
Excellent ship times and customer service!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








