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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I made an order for $22.99 and I was surprised when the delivery showed up that I need to pay an extra $92.12 Tariff Fee. When I contacted customer service they told me that they solved the issue bu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Updating my previous review—this has now been fully resolved, and I’m very impressed with how the company handled it. While I initially had trouble getting a response regarding shipping timelin... Toon meer

Beoordeeld met 5 van de 5 sterren

Omg my husband bought some & I fell in love ❤️ with them so afterwards I been having him order more for me great taste honey 🍯 soft & got my order in today early morning & very fast delivery 💯 Thank... Toon meer

Beoordeeld met 5 van de 5 sterren

As a new customer of a few months and about 7 orders in, I am in awe of tryaladdin and all of their new and wonderful products. Their packers are top notch and the shippers are phenomenal. When they s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Internetwinkel
  2. Handwerkkunst
  3. Cateringeten en -drank leverancier
  4. Kledingmarkt
  5. Decoratie- en interieurwinkel
  6. Sieradenwinkel

Geschreven door het bedrijf

Aladdin is more than just an online store; it's a vibrant community connecting talented artisans from Texas and Turkey with customers seeking unique, handcrafted treasures. We're your magical carpet to a world of exquisite products, directly from the hands of passionate creators.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

I made an order for $22.99 and I was…

I made an order for $22.99 and I was surprised when the delivery showed up that I need to pay an extra $92.12 Tariff Fee. When I contacted customer service they told me that they solved the issue but they didn’t as the package was delivered again, with a request for $92.
I asked the company to cancel my order and refund my money. To this moment I’m still waiting for an answer. If the website had clearly said there would have been an extra tariff fee when I ordered, I never would have submitted the order. They wasted my time, their time and the delivery driver time.

27 maart 2026
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

Dear Malek, we’re very sorry to hear about this experience and truly apologize for the inconvenience and frustration caused. This is not the level of service we aim to provide. Our customer support team will contact you as soon as possible to review the situation in detail and work toward a proper solution. Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Company went above and beyond to fix a mistake

Updating my previous review—this has now been fully resolved, and I’m very impressed with how the company handled it.

While I initially had trouble getting a response regarding shipping timelines, their team ultimately made things right in a big way. They ensured my original order arrived in the US and even went above and beyond by sending an additional order to Australia at no extra cost.

That level of customer service and willingness to fix the situation really stands out. I appreciate the effort to resolve the issue and turn the experience around.

Happy to recommend based on how they handled everything in the end.

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered the Pomegranate Tea blend they…

Ordered the Pomegranate Tea blend they have. Let me just say, it got to my house in the US from Turkey in about 4 days. That is amazing. The tea is also high quality, fresh, and good to the last sip. Will be looking to order from them again.

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everything is perfect thank you so much…

Everything is perfect thank you so much and then I will shopping with you again and again

6 maart 2026
Review zonder uitnodiging
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Antwoord van Aladdin

Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that everything was perfect for you. Earning your repeat business is the best compliment we could ask for, and the whole team at Aladdin can't wait to welcome you back for your next order!

Beoordeeld met 1 van de 5 sterren

I spent $250 with this merchant and…

I spent $250 with this merchant and received the items after almost a month. Unfortunately, the quality was very poor and the quantity was less than what was promised. This was very disappointing and not what I expected. Due to my experience, I strongly recommend not purchasing anything from this merchant again.

3 maart 2026
Review zonder uitnodiging
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Antwoord van Aladdin

Hello Sami,

Thank you for bringing this to our attention. We apologize that the items you received did not meet your expectations in quality or quantity.

To clarify the timeline of your order: our records show the order was placed on February 18, shipped on February 24, and delivered on March 3. The delivery time was exactly one week, making the total turnaround time less than two weeks. While we usually process orders much faster, rare vendor limitations occasionally push our processing times back slightly. We appreciate your understanding in these unique instances.

That being said, your satisfaction is our priority, and we want to ensure you get exactly what you paid for. We are happy to make this right. Please contact our support team at helpdesk@tryaladdin.com so we can look into the missing items and quality issues for you.

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, fast shipping, love them

2 maart 2026
Review zonder uitnodiging
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Antwoord van Aladdin

We are so glad you love the products! Thank you for taking the time to leave this great review. Providing excellent items and fast shipping is always our top priority at Aladdin, and we are thrilled we hit the mark for you.

Beoordeeld met 5 van de 5 sterren

As a new customer of a few months and…

As a new customer of a few months and about 7 orders in, I am in awe of tryaladdin and all of their new and wonderful products. Their packers are top notch and the shippers are phenomenal. When they say 7 days, weather permitting, they mean it. Whether you purchase the already made product or the products to make your own your way, the cost is way below anywhere else I have found. (And I have done my research) I am a customer for life.💖💖💖

28 november 2025
Review zonder uitnodiging
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Antwoord van Aladdin

Wow, thank you so much for this incredibly kind and thoughtful review, April!💖 We’re truly honored by your trust and loyalty. Hearing that our products, pricing, packing, and delivery have made such a positive impression means everything to our team. Customers like you are the reason we do what we do, and we’re so grateful to have you as part of the Aladdin family for life!

Beoordeeld met 5 van de 5 sterren

배송도 빠르고 배송상태 너무 좋아요!!!!

배송도 빠르고 배송상태 너무 좋아요!!!!
구매한것 모두 맛도👍🏻

27 januari 2026
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

후기 감사합니다! ❤️ 배송도 빠르고 포장 상태까지 만족해주셔서 정말 기쁩니다. 구매하신 제품들 모두 맛있게 드셨다니 더 감사드려요

Beoordeeld met 1 van de 5 sterren

I would avoid this seller

Ordered Dubai chocolate plenty of times from Aladdin, but the last patch came yesterday damaged melted and it is only within one week of expiration date. I was assured shelf life would be at least six months and up prior to ordering. No indication that the expiration date will expire soon on the regular discounted product page.

After contacting customer service they just told me one week is fine to eat 36 bars before expiration and “ANY DISCOUNTED ITEM” will arrive almost expired. Well if that is the case add that to the product webpage.

It’s not worth it, bad customer service, almost expired dry products, I will report this to different entities.

Update: No one tried to contact me as of yet! This company is simply not trustworthy.

20 januari 2026
Review zonder uitnodiging
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Antwoord van Aladdin

Dear Ersan, we’re very sorry to hear about this experience and truly apologize for the inconvenience and frustration caused. This is not the level of service we aim to provide. Our customer support team will contact you as soon as possible to review the situation in detail and work toward a proper solution. Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Best company

Best company, good prices, best quality and fast delivery. Thanks so much

23 januari 2026
Review zonder uitnodiging
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Antwoord van Aladdin

Hi Mohammed, thank you so much for your kind words! 😊 We’re thrilled you’re happy with the quality, pricing, and fast delivery. Your support truly means a lot to us!

Beoordeeld met 5 van de 5 sterren

매우맛있습니다

가격도저렴한데 품질이매우 좋습니다

14 januari 2026
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

친절한 리뷰 감사합니다! 😊 맛있게 드셨고 품질과 가격 모두 만족스러우셨다니 저희도 기쁩니다. 저희를 응원해주셔서 진심으로 감사드립니다!

Beoordeeld met 4 van de 5 sterren

Chocolate

The company was great I woulda gave a 5 but the chocolates I ordered ( No fault of theirs ) were abit dry? The filling in the middle was very dry . That said they didnt have something I ordered and offered me a replacement product which was super good and better then the original !! Thanks again

18 december 2025
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

Thank you for your honest feedback, Sasha. We’re sorry the chocolate filling wasn’t as expected and appreciate your understanding. We’re happy the replacement exceeded your expectations and that we could make it right. Your feedback means a lot to us, and we hope to serve you again soon.

Beoordeeld met 5 van de 5 sterren

I had a great experience with Aladdin

I had a great experience with Aladdin. I ordered baklava and künefe-style kadayif (kafayif), and I was honestly impressed. The package arrived from Turkey in just 4 days, which is insanely fast for international shipping. Both items were fresh and tasted authentic, like they were made the same week.

The prices were also very reasonable, especially when you compare them to what these desserts actually cost in Turkey. Considering the quality, speed, and portion size, it was a really good deal.

If you're craving real Turkish sweets and want them delivered quickly without paying ridiculous prices, this website is absolutely worth it. I’ll definitely be ordering again.

10 december 2025
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

Hi Mert, thank you so much for taking the time to share such a detailed and thoughtful review. We sincerely appreciate your recommendation and your trust in Aladdin. We look forward to serving you again very soon and bringing more authentic Turkish sweets to your table.

Beoordeeld met 5 van de 5 sterren

Awesome Compnu

They are very efficient, have good communication, excellent tasting products, and fast service. Would definitely order again and again

24 december 2025
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

Thank you for your wonderful review Debra! We’re truly happy to hear that you appreciated our communication, efficiency, product quality, and fast service. Your support means a lot to us, and we look forward to serving you again many times in the future.

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, merchandize look so amazingly yummy..I love the chocolate bars .they always inform me in my email about when my orders will come..

10 december 2025
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

Thank you so much for your lovely feedback! We’re happy to hear you enjoyed the fast delivery and that the chocolate bars looked (and tasted!) as amazing as expected. We’re also glad our email updates kept you informed every step of the way. We truly appreciate your support and look forward to your next order!

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic. I ordered some chocolates as gifts for friends and family. They shipped fast and arrived in sooner than expected. Customer service was very helpful in resolving my concerns as well as very engaged with following up on those concerns. The chocolates are delicious. Everyone who recieved them loved them. I would decibel recommend Aladdin to anyone.

12 december 2025
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

Dear Customer, thank you so much for your fantastic review! We’re thrilled to hear that your gifts arrived quickly and that our customer service team was able to support you every step of the way. It means a lot to us that everyone enjoyed the chocolates and that you’d recommend Aladdin to others. We truly appreciate your trust and look forward to serving you again soon! 💛

Beoordeeld met 5 van de 5 sterren

A trusted site with quick delivery

Aladin shipped my products to Greece when others didn't. I received them quickly, it was as described. I am very pleased!

25 november 2025
Review zonder uitnodiging
Logo Aladdin

Antwoord van Aladdin

Dear Customer, thank you so much for your kind feedback! We’re really glad we could deliver to Greece and that everything arrived quickly and exactly as expected. Your trust means a lot to us, and we’re happy to know you’re pleased with your experience. We look forward to serving you again soon! 😊

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