Trznstudios Reviews 126

Customer service is terrible and product is inaccurate to design and size

I love the quality and design it’s definitely something too look forward to!

Delivery takes a while but the product is good quality and better than expected.

Horrible customer service, they used wrong address so my package was returned. My address in booking was correct so they must have added in the wrong address - and will still not give me full refund, and I even paid VAT/taxes.

Barely responded and way over line for their policy for return time

Tried to cancel my order literally immediately after making it because a mistake I made, got in touch with Thier support team that then confirmed I wanted to cancel it I emailed straight away after but by the time they got in contact with me again it had conveniently been shipped to their warehouse and There was nothing they could do.

T-shirt was advertised as embroidered, only the small design on the front was. Overpriced, dropshipped trash. Customer service is not existent and lie to you about "passing queries onto management". Paypal sided with me and got my refund.

I was nervous because I wasn’t sure how long shipping would take, but it only took two weeks! I ordered on May 1st and I got it in May 13th! The Berserk sweater is amazing and is such high quality, it’s so warm and comfy!

item arrived much quicker than estimated. honestly blown away from the quality of the tee and the details of the design. sizing chart was on point and the customer service I received via online and email were amazing !!

Bought two shirts that cost me $110. They get delivered to who the hell knows where but it wasn’t my house. My address was clear and correct on my receipt. Three emails to support with no response. Reached out on Instagram and was told it’d be brought up the chain and haven’t heard back even after requesting an update. Don’t bother with this company.

Me and my brother were a fan at first we each ordered a shirt and enjoyed them. For christmas we treated each other and got a larger order however they charged me twice for 2 packages although i wanted to have one. Believed the issue was resolved and that I would get my money back as they told me to just return it. Sadly it does not end there as they claim my package has not arrived although i have the tracking details informing it has arrived and am being run around in circles with no item or money to show for it. We honestly do not even want the shirts i have now after this experience.

Great quality, honestly so worth it. 100% recommend

First experience: These guys will take your money and not give you any products. Waited almost 3 months and I never received anything. They said it was stuck in transit, but couldn’t tell me why they didn’t just send me a new t-shirt. They gave me a refund for the shirt but not for the shipping fee! Why am I paying for a shipping fee when I didn’t receive anything?

Update: after spamming their Instagram account, they finally helped me out and refunded the shipping fee as well. I really wanted a t-shirt but despite the help, I am too wary to try to buy something again.

Got the itachi reflective tee and some shorts. The top looks good but the shorts look so cheap and tacky in person. Only worn the itachi tee maybe 3-4 times and majority of the design has come off the tee so extremely low quality overall and not worth the considerable price.

Arrived far sooner than expected! Great size and quality, will definitely be buying again

Stay away from this company. False advertisement on size. I ordered one of their shirts it came with a big brown stain on it and size was definitely wrong. They did nothing for me they just give me a 30% off coupon that it doesn't even works.

- Size : perfect
- Quality : after 5 times wash still as the first day
- 3 weeks ship : To France
- Answers about my questions : 5/5 on Instagram, sometimes it's a bit long like 4/5 days, but they always answer to me.

Personal experience was really nice, i would recommand Trzn :-).

Absolute disgrace of a store. Wouldn’t recommend buying from here! The clothes don’t look the same as on the site. The prints look really cheap. Sizes are okay though.

Paid a lot of money for something that seems really cheap! And they don’t write mails back or respond to their customer service!

Bad Bad Bad

Great designs and awesome quality. Perfect for gym guys and gals who love anime.

Very Good customer service imo, took like 3 weeks to arrive. Very true to size on the shirts. Personally Will be taking one size bigger on shorts next time tho. Will be ordering more from here.