Thanks a lot with my order right. You have always got my delivery orders right. I really appreciate.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Did not receive my refund. Yuu requested that I pay postage return... Just to try on something I ordered... And the response is terrible. Guess I will not order anything again. Thanks Perhaps I w... Toon meer
Bedrijf heeft geantwoord
First order and was happy with the quick ship time. Also, giftee loved the color and fit of the hoodie, and the added complimentary tee sent. I found your online store whilst searching for Allmade clo... Toon meer
Bedrijf heeft geantwoord
I called to see if it was possible to have my items delivered before Monday since we are expected to have freezing temps that morning. Originally it wasn't going to arrive in time, but I talked to Kim... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Veiligheids- en werkkledingwinkel
- ook in
- Kledingwinkel
- Koffer- en tassenwinkel
- Promotieartikelen leverancier
- Promotieartikelenwinkel
- Veiligheidsuitrusting leverancier
Geschreven door het bedrijf
TSA offers a comprehensive range of products aimed at ensuring safety and promoting corporate branding. The company’s product line includes high-visibility safety clothing, rain gear, cold weather gear, PPE, accessories, and equipment designed to keep individuals safe in various work environments. Additionally, TSA provides corporate apparel, brand name workwear and accessories, promotional products, and hard goods. Customers have the option to personalize and customize items with logos, adding a unique touch to their safety and corporate wear.
Contactgegevens
11 Conrad Industrial Drive, 28787, Weaverville, Verenigde Staten
- (866) 304-7189
- customer.service@tsasafety.com
- tsasafety.com
4,5
Uitstekend
466 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great company to deal with
Great company to deal with. Kalley in customer service has been fantastic with communication about order! Highly recommend!
25 maart 2024
I'll buy again from this store
The ordering my gear & Customer service was easy & pleasant.
T.y.
LeBron from Chicago
11 maart 2024
Best Customer Service EVER!
Kalley M should be given a metal for BEST Customer Service EVER!!! This is why. My husband needed new work shorts. He swears by "Brand A". They are hard to find but I found them here. I ordered just 2 pair, just to cover, for right now, what my husband needed. I knew that I would need more so I kindly asked for a coupon or some kind of discount for my next order since Brand A are pricey. Kalley M immediately wrote me back with a coupon code. Wow, okay, fantastic! She also noticed that I paid extra for shipping because I needed them quickly. She has several distributors and Brand A wasn't moving too quickly on my order. She suggested Brand B ($9.00 a pair cheaper) just to get them to me on time. Who does that? Who cares enough to check, in this day and age, NO ONE except Kalley M. My husband ended up loving them, I got 6 more pairs for work and she still gave me the discount too! Kalley M gets 10 stars! If the world could do what she did for me then the world would be a fabulous place to live. Hats off to Kalley.
26 maart 2024
Review zonder uitnodiging
Antwoord van Transportation Safety Apparel
Glad to hear we were able to get your order to you quickly! Please let us know if we can do anything to assist in the future, and thanks so much for taking the time to share a review!
Antwoord van Transportation Safety Apparel
So happy to hear that you got what you needed quickly! We appreciate your business and hope to help you out for any of your future safety apparel or PPE needs. Thank you and stay safe!
Outstanding customer service
I’ve been purchasing hi vis wear from TSA safety ever since I was introduced 10+ years ago. Prices are always unbeatable but the customer service is what I’d like to focus on. I recently purchased 10 new hi vis t-shirts to last me a couple years. Along with the t-shirts I was also given a rain coat and long sleeve hi vis tee just for being a long time customer. Thanks again Kalley!!!
15 februari 2024
Antwoord van Transportation Safety Apparel
Hey Gerald, We are so grateful to be able to help keep you safe and comfortable while on the job, for all of these years! We appreciate you and thank you so much for taking the time to write us a review!
Antwoord van Transportation Safety Apparel
So glad to hear you were happy with the service, Bruce! Thanks for the review.
Antwoord van Transportation Safety Apparel
Hey Charles, I am so sorry to hear you were not happy with the prices, we price our inventory competitively and don't usually hear that. If you were able to locate the item at a lower price somewhere else, we offer a price match guarantee with proof of the lower price. We also offer discounts for bulk purchases, so if you need assistance in the future, please reach out to us directly and we can see if there is any flexibility in the pricing of your order! Thank you for your time and for the feedback!
We received a damaged item & Kimberly…
We received a damaged item & Kimberly was quick to resolve & replace the damaged item.
She was so kind & helpful. Great customer service!!
23 januari 2024
Antwoord van Transportation Safety Apparel
So Sorry for the trouble with your order, I'm glad we were able to get you taken care of! Thank you for trusting TSA. We hope to help you again in the future.
Right product fast shipping
23 januari 2024
Antwoord van Transportation Safety Apparel
Thank you for the feedback! We hope to help you again for any future needs. Stay safe!
Order #100016564 four Nike Hats
*UPDATE: February 3, 2024 on Order #100016564 four Nike Hats, NOW FIVE STAR Rating*
*Update 2/3/25 My order is complete with the correct items ordered. I appreciate the really fast resolution to the issues concerning my original order. Great work as my review is now FIVE STARS with the items ordered received this week with everything now correct. Excellent customer Service from Transportation Safety Apparel. Happy to update my original review from three stars to five stars.*
Ordered four items as follows:
Two - Nike Sphere Dry Cap - Black H277-BK
$29.99 each / Subtotal $59.98
Two - Nike Sphere Dry Cap - Birch H277-BIRC
$29.99 each / Subtotal $59.98
*Update 2/3/24 Corrected: Nike hats received!* Received two Port Authority black caps not the two Nike black caps I ordered. Received the two Nike caps in the Birch color as ordered.
I will be calling customer service to return these two Port Authority black caps and hope they can send me the two Nike black caps.
15 januari 2024
Antwoord van Transportation Safety Apparel
I am so sorry to hear about the trouble with your order. We are more than happy to get this resolved for you. I have forwarded this information to my customer service team, and someone will be in touch with you shorty.
Product price
Product price, quality, delivery and service were all good to very good.
15 januari 2024
Antwoord van Transportation Safety Apparel
Thanks so much for the kind review, Paul. Glad to hear you were happy with everything!
Antwoord van Transportation Safety Apparel
Thanks Matthew, we appreciate you taking the time to provide feedback!
The order was all wrong when it came in.
12 januari 2024
Antwoord van Transportation Safety Apparel
Hey Joe, I am so sorry to hear of the trouble with your order. A member of our customer service team will reach out to you to get this resolved.
Outstanding customer service!
I called to see if it was possible to have my items delivered before Monday since we are expected to have freezing temps that morning. Originally it wasn't going to arrive in time, but I talked to Kim Troupe and she made it happen for us! Our items are set to be delivered on Friday- just in time before the winter storm hits. We are beyond grateful for the speedy service and outstanding customer service! Thank you again, Kim!!
9 januari 2024
Review zonder uitnodiging
Antwoord van Transportation Safety Apparel
So glad we were able to assist you and get your items to you in time! We look forward to helping you again in the future, and really appreciate you taking the time to provide feedback. Thanks, and stay safe!
Item was better quality than I…
Item was better quality than I expected. Fits good, delivered quickly
2 januari 2024
Antwoord van Transportation Safety Apparel
Hey Dennis, glad to hear you were happy with your order! We hope to help you again in the future.
You sent me the wrong hats
You sent me the wrong hats. I ordered black, you sent camo. Tried getting the order fixed and nobody would respond to my emails.
~Update~
After my review, I feel like the company did the correct thing.
27 december 2023
Antwoord van Transportation Safety Apparel
We apologize for the misunderstanding regarding your order. We did not receive any correspondences from you in our voicemail or inboxes, which led to our unawareness of the problem with your order. While the order was indented to be placed for a black hat, it seems that it came through our records that you wanted a camo hat, likely due to an honest mistake at checkout. Regrettably, the black hat in this style has been discontinued. However, we have arranged for a similar alternative style to be shipped to you to fulfill your expectation of a black hat. You are welcome to keep the camo hats as well, free of charge. For future assistance with orders, please contact customer service directly at 1-866-304-7189. We are available MON - FRI: 8:00 AM - 4:30 PM EST.
First Time Customer...
First of all, I was about to order these pants from another online company, but they had a disclosure about hemming, and other issues that may delay my order. I then did another google search, saw you guys and decided to buy from you. The pants are nice and fit well, but the thing that impressed me the most was the speedy delivery time. When UPS pulled up to my house, I thought that it was a Walmart delivery...when I saw that it was the pants, I couldn't believe it. Apparently the pants were in stock (and hemmed), so the turn around time was incredible. I really did appreciate it.
1 januari 2024
Review zonder uitnodiging
Antwoord van Transportation Safety Apparel
Thanks for the thoughtful review. We are so happy that you were pleased with the service and got what you needed quickly. We look forward to working with you again in the future!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.