Transportation Safety Apparel Reviews 

I placed two orders. My first item was so great I went back to order several more. Very professional customer service and quality of items is great.

Your customer service and the great price!!!!! The people i delt with were helpful courteous and knowledgeable.

Rob and Kalley at TSA were awesome to work with. They were able to accommodate all of our requests and made our annual employee swag giveaway seamless and professional. We are thrilled with our experience!

Kalley Mahon and Nate Redmond always exceed expectations. Whenever there is an urgent need or a product out of stock, these two are able to work with suppliers and find resolution. TEAM AWESOME!!

Rob Deloach made the process of buying new gear for my company very easy and personal. We had some issues with the shirts when we received them, but Rob was quick to help us out and right and wrongs with our order. I would definitely consider purchasing more shirts from Transportation Safety Apparel in the future!

Exactly as advertised, no issues with the ordering process,received product quickly

Fast shipping and also the quality is very good

Great products, great service, you couldn't ask for anything better.

I ordered a rain jacket from Transportation Safety Apparel. It arrived quickly, but was the wrong size - I ordered a small, and they sent an extra small. It did not fit. I sent an email to their customer service center. Got no response for five days (to be fair, some of that time was over a holiday weekend, but there was still ample time to reply). I emailed them again. Even though the website says call or email customer service for returns, the only reply I got to my second email was a brusque, one-line response: "Call 866-304-7189 to process your request."

So I called them. I got a voicemail message that said it was either outside of business hours (it wasn't) or all their representatives were busy helping other customers, but that if I left a message with my contact information, a customer service representative would get back to me. I left a message with my name, number, and the fact that I needed to return the jacket because they sent me the wrong size.

Twenty-four hours later, they still hadn't gotten back to me. I called them again, also during business hours, and got the same automated message. I left another message with my name and contact information. They did not return my call.

The next day, I called a third time and got the same message. Again, I left my contact information and a description of the problem. Still no reply.

It has been a week and a half since I sent my first email. After two emails and three phone calls, I still have not heard back from them about how I can return this item. Very frustrating experience, especially since it was all due to a mistake on their end to begin with. Would not order from them again.

When the order was placed, the item was put on back order. I did not received notification of this. I had to call twice to find out about my order.

Companies shouldn't sell products they don't have on hand and then bug you for a review.. Two weeks and nothing but a back order notification. If I had known they didn't have them in stock, I would have ordered elsewhere. Of course they don't tell you until AFTER they have your money.

Arrived very quickly, and was exactly as described. Excellent fit as well, ordered a 3X and was true to size

Please ship my order it's been almost 2 weeks now.
Thank you.

I paid for 2 day service.still haven't gotten my merchandise. It's been over a week.

Super quick delivery. Great product

Love this hat! It's a real winner!

Helped us locate what we need and got it too us quickly.