Tutor LMS Reviews 391

Una resolución 5 estrellas; la agente que me atendió fue exquisita en la atención y una gran profesional en la resolución de mis incidencias.
Todas se han resuelto.

Thank you very much for your excellent support and assistance throughout the process, Ms.Sri & team

I truly appreciate your prompt responses, professionalism, and willingness to help resolve the issues I encountered. Your support made the experience much smoother and more efficient. The quality of service you and your team provide deserved more than five stars.

Thank you again for your dedication and support. I wish you and the Tutor LMS team continued success.

I have a problem with the Tutor LMS Pro installation. I approached the support by opening a 'ticket' this morning. After about half an hour or so, I got a quick and polite response, some questions were asked, after which I uploaded some screen shots.

After that, he accessed my site and investigated the problem. He found out that it is a technical issue, not due to Tutor, but one to be solved by the hosting provider.
I feel very confident with Tutor lms!

This is an amazing learning platform in a simple WordPress plugin, and comes with top-tier support and customer service, help and guidance when your own knowledge falls short in trying to customize the look and feel.

With that said, for most purposes, Tutor LMS is an easy to use one-stop-shop for creating, publishing and monetizing from your digital learning content!

I had an outstanding experience with the Tutor LMS support team. From my first interaction through resolution, the customer service was exceptional. The team was responsive, professional, and genuinely committed to finding the right solution for my needs.

Dip was especially helpful throughout the process. He took the time to understand my requirements, communicated clearly, and worked efficiently to deliver a solution that exceeded my expectations. Any questions or follow-up requests were handled quickly, making the entire experience smooth and stress-free.

What impressed me most was the team's dedication to customer satisfaction and their willingness to go above and beyond to ensure everything worked as expected. It is rare to find this level of customer service and technical expertise.

I highly recommend Tutor LMS to anyone looking for a reliable learning management platform backed by a knowledgeable support team that truly cares about its customers. Thank you to Dip and the entire Tutor LMS team for the excellent support and outstanding service.

Paid for a pro version so I get better support. But no support except the ticket. The issue is in the software; someone got access to the courses they removed from the cart, and yet still got approved for those courses even without paying. I requested multiple times to get on a Google Meet so it can be discussed faster. Now I know that they don't have the support. But this is literally hampering my revenue, and they want me to wait day after day just to get their response. it was really a request so it can be fixed faster, i even sent them the video evidence of this issue but yet still no acknowledgement on that and just being asked to share the admin details, the user profile who got the access, and the courses they received for free.

I had a fantastic experience working with Srijoni from Tutor LMS. She was incredibly helpful, professional, and patient while troubleshooting a complex issue with my site's checkout and course enrollment process. She quickly identified the root cause and fixed it perfectly. I am so grateful for her expertise and support – highly recommended!

A great supportive team. Very cooperative and helped us with every customization we wanted. I had great interaction with Dip Saha who is very knowledgeable and implemented every customization with perfectly. Highly recommend.

The support has been really quick to respond and also very useful in finding the source of the problem when I needed them. The plugin has been working great for our internal team trainings as well, giving them a much more practical way to take the courses.

Great experience

Great platform. Using it for years. Great support too. Fast answers.

The system is good in terms of functionality and usability. One general shortcoming that has bothered me is the difficulty of getting an overview of a student’s activity — an overview that shows completed lessons, quizzes, and assignments, while also displaying the results and providing the option to go directly to submitted quizzes and assignments for a quick review.

Some of the support staff lack knowledge of the product and struggle to understand the issues they are being asked to help with.

Errors that have been identified and acknowledged take many months to get fixed, if they are fixed at all. One example is the uploading of documents in assignments. If a student needs to submit more than one document, all documents must be uploaded in a single operation. You cannot upload the documents one by one and then submit the assignment.

This was promised to be fixed seven months ago, but nothing has happened. This has been a huge frustration for instructors and students.

The customer service seems to fight with you and always saying it's your problem, Still don't allow me to add a screenshot to show the problem, Still don't provide any roadmap for divi builder which they claim is supported by tutor lms. Also, they have added their them, which if you click ruins all your website by installing their own builder into the website.

Amazing and fast tech support. 100% of our website issues are always resolved either by Nafiz, Dip Saha or Srijoni. They always find a workaround if it takes a few more time to solve the issue with a permanent solution.

Amazing product and support team, quick and precise. I really recommend this plugin overall. We have been using it for a year now in our academy and it couldn't be better.

I had a critical compatibility issue between Tutor LMS and WooCommerce that affected my checkout page. After reaching out to support, their team responded promptly, identified the root cause, and resolved it efficiently.

What stood out was their willingness to actually investigate the issue in-depth rather than giving generic responses. I appreciate that they took it seriously and delivered a real fix.

Overall, very reliable support experience. 👍