BEWARE Scam-y. Watch your monthly fee withdrawals. Continuously upping prices. I’ve used this service for years - and I regret trusting them with my medical information. Selling their patients away... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
finding a telehealth doc that would accept my insurance was so hard till i heard about twentyeight health, i love that i can make appointments over the phone and not worry about going into a clinic fo... Toon meer
Bedrijf heeft geantwoord
Twenty-eight Health has been the best provider for as long as I've been a member. Recently, I had an unusual issue with deliveries, and Marilu was so incredibly helpful in doing everything she could t... Toon meer
I never heard about Twentyeight Health until I needed it! I really didn’t think I could easily get reproductive care at my fingertips, but I can. Ms. Shelby Hughes, NP, has made my experience using th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Contactgegevens
330 E 38th Street, 10016, New York, Verenigde Staten
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,4
Uitstekend
924 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Thank you for such great service!
Twenty-eight Health has been the best provider for as long as I've been a member. Recently, I had an unusual issue with deliveries, and Marilu was so incredibly helpful in doing everything she could to get it resolved. She messaged me frequently with updates and clear communication, and we got the issue figured out. Twentyeight Health really does care about its patients, and they really go above and beyond in customer service.
30 april 2026
Review zonder uitnodiging
Great communication and it was super…
Great communication and it was super easy to get my account set up. Marilu was great in assisting with any questions. I highly recommend!! Lots of great options for your sexual health.
18 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Sophia,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
BEWARE - ALWAYS UPPING PRICE
BEWARE
Scam-y. Watch your monthly fee withdrawals. Continuously upping prices. I’ve used this service for years - and I regret trusting them with my medical information. Selling their patients away for the almighty dollar. Look at this service’s history, legalities and buy-out. Went from $0 to $20 A MONTH now all with no changes made by the patient. Just sketchy corporate back end changes.
29 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Sam — thank you for sharing this. I’m really sorry this has been your experience, especially after using us for so long.
I want to clarify a couple of things. This is only the second time we’ve updated pricing in nearly seven years. These changes reflect a shift toward more comprehensive, provider-led care — including messaging with licensed providers, treatment for additional conditions (like UTIs, yeast infections, and skincare), and ongoing support beyond a one-time prescription.
We kept our $0 membership for self-pay and out-of-network users for several years, and have since focused on expanding in-network coverage — including Medicaid — to help more patients access $0/month care.
We understand that any change in cost can be frustrating. Our goal has been to balance affordability with being able to offer real, ongoing clinical care.
If you’re open to it, we’re here to help — we can review your account and make sure everything looks right.
Thank you again for calling this out.
Sincerely,
Kelsey (she/her)
best telehealth service
finding a telehealth doc that would accept my insurance was so hard till i heard about twentyeight health, i love that i can make appointments over the phone and not worry about going into a clinic for birth control. its easy to sign up and book consultations as well as i get my packages delivered discreetly and fast. my doc is dr.alejandra moscoso shes very friendly and attentive, always answers questions and offers good information when needed.
29 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Nayeli,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Moscoso from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Best site for my needs ive found and…
Best site for my needs ive found and ill be using them as long as im able, they take my insurance and always respond fast to messages baby lyn was amazing and helped me alot
28 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Lindsay,
Thank you for sharing your experience. We're so happy to hear Baby Lyn was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Shelby Hughes is the best
Shelby Hughes is the best! She listened to my concerns and was able to get me the best medication for my needs. Twentyeight Health also takes my insurance so the visit and medication are both covered. But the greatest benefit is that the medication ships quickly.
25 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Chelsea,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Quick and easy birth control
I can get the birth control I need quick and easy, which is important as the state I live in the Gynos are aboit 9 months out for taking appointments as they are more interested in obstetrics patients. The customer service team is always quick to respond and resolve any issues. My experience has been great!
15 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Tayja,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Twentyeight Health is the BEST!!!
Twentyeight Health is hands down the best site I’ve used for online health. The customer service is beyond amazing, and I always get quick and knowledgeable responses. My doctor, Dr. May-Lynn Chu, is even better. She actually cares and listens to my concerns as a patient. She always gives me detailed feedback and information on my options, or on any medication she may prescribe me.
The site is very easy to use, and you can even bundle your care needs. You can have your prescriptions shipped to you, or you can choose to pick them up from a local pharmacy.
I have nothing negative to say about Twentyeight Health. I absolutely love Twentyeight Health, and I recommend them to all of my friends and family.
24 maart 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Madilyn,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Chu from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
I have been using twentyeight for years…
I have been using twentyeight for years now. Love the service and if you need anything, customer service is very responsive. Clear was very helpful and kind when I had questions about adding a second product.
Highly recommend
23 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Jennifer,
Thank you for sharing your experience. We're so happy to hear Clear was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Clear was amazing 10/10 would recommend…
Clear was amazing 10/10 would recommend to anyone
23 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Marie,
Thanks so much for your kind words — we’re so happy to hear Clear was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Twentyeight Health = My Health
I never heard about Twentyeight Health until I needed it! I really didn’t think I could easily get reproductive care at my fingertips, but I can. Ms. Shelby Hughes, NP, has made my experience using this program a breeze. She is so understanding, pleasant, and efficient. Thank you 28 Health!
20 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Brianna,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
not one bad thing to say
not one bad thing to say. they make me feel SO appreciated. all of the doctors and nurses reply to my messages in a timely manner, and customer support always gives me the fastest responses. i don’t have to pay out of pocket for my prescription, my insurance covers it.
would reccomend twenty eight health to anyone! they even send me amazon gift cards as a surprise every once in a while :)
21 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Natalie,
Thank you so much for taking the time to share your experience. We're really glad to hear that our Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Super convenient and friendly
Super convenient and friendly. I had a video appointment with Emily Smith on a Monday and my birth control was delivered that same Friday, 3 days before expected. Marilu was very helpful!
12 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi there,
Thank you so much for taking the time to share your experience. We're really glad to hear that your provider and Bri from our Customer Care Team were able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Thank you Loella for assisting me
Thank you Loella for assisting me! I love twenty eight Health!
17 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Tee Tee,
Thanks so much for your kind words — we’re so happy to hear Loella was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I have been using Twentyeight Health…
I have been using Twentyeight Health for years now, and my experience has been nothing but amazing! Recently some changes happened and Valeria and the whole team were so helpful and communicative helping me through the process!
20 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Lindsay,
Thank you for sharing your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Loella ⭐⭐⭐⭐⭐
Loella from twenty eight really made my experience great! She was quick to respond and very professional and polite :)
15 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Ena,
Thanks so much for your kind words — we’re so happy to hear Loella was able to help!
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Twentyeight...a telehealth must!
Twentyeight surprised me on how easy it was was to use. Their customer service team is amazing. Bri made it so easy to re-book my appointment and answered all my questions. They made me feel welcomed and cared for. Thank you all at Twentyeight so much!!!
8 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Angela,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Twentyeight Health is an online…
Twentyeight Health is an online healthcare service focused on making women’s reproductive care more accessible and affordable. They offer services like birth control prescriptions, emergency contraception, herpes treatment, and more, all through an online consultation process. One of the biggest advantages is that they accept insurance (including Medicaid), and many users can get prescriptions at little to no cost, with delivery straight to their door.
The visit that I had with my provider Bri was quick and easy. She was very nice. She was very concerning just a breath of fresh air. It made me feel assured answer all the questions I have and offering advice on what type of medication I should start taking.
It was quick, easy and convenient setup, I had no issues with customer service. My prescription was a little delayed due to the fact their pharmacist not covered by my insurance, but they quickly resolved the issue by transferring to a local pharmacy when I was able to pick it up the same day.
Overall, Twentyeight Health can be a helpful and affordable option for basic reproductive healthcare, especially if you have insurance
1 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Chika,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Bri was amazing
Bri was amazing. And they updated my insurance without me having too! Ty all so much
3 april 2026
Review zonder uitnodiging
Antwoord van Twentyeight Health
Hi Renee,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Antwoord van Twentyeight Health
Hi Irene,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
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