twentytwentyone Reviews 

Ordered my first proper sofa from twentytwenty one, and Eva was very patient with me and guided me through all of the fabric options. She was very knowledgable on the item, so it made it much easier for me to feel at ease making such a big purchase.

After the item was ordered, Michael was very quick to answer any questions and was able to book the courier for the next day after my item was ready to be dispatched.

Over all twentytwentyone is a beautiful showroom with impressive pieces, and staff that care about the items and their customers. Couldn't recommend more!

I had an issue with my Oluce lamp after almost five years of use, and twentytwentyone was incredibly helpful in getting it resolved.

Although the process took some time, Megan was very helpful and responsive throughout, liaising with Oluce on my behalf and keeping me updated. Oluce ultimately arranged for the lamp to be inspected and repaired, and even kindly delivered it back to me free of charge.

I really appreciated the care and support from both twentytwentyone and Oluce, and I’m very happy to have my lamp back in perfect working condition. Thank you to Megan and the Oluce team for seeing this through!

Whaty can i say, fantastic from the get go. I wanted to buy an item for my my husbands 60th, but was unfortunately was out of stock. They kindly emailed me when it was back in stock and bent over backwards answering all of my questions and even reserved two of the items so I could choose the one I liked best. Everyone I was in contact with could not have done a better job, so pleased that i managed to finally purchase what i needed. Thank you only skims the surface.

I have shopped at Twentytwentyone for many years as I find the products they sell good quality and of great design. Always find what I want.
Gaia was amazing, responding quickly to my requests and sent me photographs and details. Arranged quick next day delivery at the time I requested. Can't thank her enough. Great employee Twentytwentyone.

Twentytwentyone have a great range of items and knowledgeable and helpful staff.

I ordered a made-to-order rug and appreciated being able to borrow swatches to compare with the rest of my furniture. I decided to change the direction of the pattern, and this was adjusted perfectly at no extra cost. The finished rug is beautiful and exactly what I hoped for. Delivery was smooth and efficient too.

Thanks Mia for assisting us in buying our sofa. Very kind team here at 2021. We initially got in touch with Mia - very kind and responsive - but also got advice from other staff members. We got the right deal for our new home! Very happy with our purchase. Thanks again

Gaia from 20201 was really great to deal with - and replaced the internal part of my Borge Morgensen two piece sofa with internal cushion and ottoman with a full cushion - and it is now like new - and very comfortable once again. It was an effortless, and fast, and they handled the connection to Frederika, the manufacturer for me. Highly recommended.

Have been going to 2021 for decades as they offer the widest selection of quality design for the home/office/studio. Their service has always been impecable, prompt and ahead of the game. Staff are very quick to reply to queries and deliveries are always on time.

one of the best furniture shops in north London. Their selection is much wider than what available at the shop. My recommendaiton: check online and ask, you'll have quality support to find the perfect item for your home. We already have quite a few pieces and keep coming back.

Mia made my customer experience excellent. She made stuff happen! She was courteous and communicated with me the whole time from start to finish. When the furniture arrived we were delighted. Bravo Mia!

All great- from showroom visit to delivery

Very responsive all the way through. From start to delivery, we always had great communication. Thank you very much!

Thank you Mia for you time and patience in ensuring our light was safe in storage and delivered promptly once we were ready to receive it.

Great service , the chairs we ordered came exactly when we were told they were going to and delivery was super smooth.

Great service and delivery

Mia. Just a quick note to say thanks for being so kind, relaxed, patient, and brilliantly knowledgeable during my most recent purchase(s). You bring a sense of calm, keeping things simple, ‘clean lines’, good structure, and zero unnecessary clutter. You are a great ambassador for Twentytwentyone, from whom I made my first purchase over 20 years ago….Le Corbusier would be pleased. “Ornament is (indeed) crime”.

Encountered an incredibly rude, snooty and condescending staff member while returning an item. The service was unacceptable and I left feeling very frustrated by the interaction.

Fabulous sofa and fabulous service! Over the moon with my purchase.

Went there yesterday to narrow down choices for dining tables and shelves. Staff were totally uninterested in giving me advice. They gave me only cursory replies and then went straight back to their computers. They made it pretty clear that I was bothering them. A very dispiriting experience. Please do better.