Twist Teas Reviews 

So far, I have not been able to figure out how to order anything via the web-site. Loved the tea I had at a cafe I visited in Cornwall last week, so thought I'd order. Nothing on the web-site seems to work as far as trying to order anything - I've set up an account and have also emailed the company, as well as made a comment on their FB page - so far, no response. Disappointed, visiting family in USA next month and was thinking about taking some tea gifts for the other tea lovers in the family! EDITED TO ADD: it appears that the web-site doesn't work properly with Firefox - tried Chrome, and works perfectly. Figured this out myself, there is nothing on the web-site to advise...

I first discovered Twist Teas at a Tea Festival in Derby many years ago, and loved meeting Nicky and Claire, being shown the teas and told the stories and making of the teas. I loved that they use whole leaves but give you the choice of loose tea or cornsilk tea bags, as I always never get around to using loose leaf tea at home due to the faff.

I signed up to their Tea Club subscription at the festival and have had the subscription for probably about 8-9 years now! I love the choice and quality of teas, the ability choose which tea you'd like each month or let it be a surprise, and again, the fact I can enjoy whole loose leaf tea in biodegradable cornsilk bags. I have purchased gifts and tea subscriptions for friends due to my positive experience with Twist Teas and continue to be part of their subscription. Each subscription comes with a hand-signed thank you note and a free sample of a different flavour of tea than you ordered, so you get to try flavours you might not otherwise pick. My favourite flavours by far are the Refresher Green and Sencha Green teas, as well as the Mulled Wine (non-alcoholic) one at Christmas, and fruity herbal teas during the summer, such as Mixed Berries and Orange & Lemon.

Their customer service is also exceptional - whenever I have needed to contact them, they respond very quickly, politely, friendly and professionally and will bend over backwards to help you.

I highly recommend them to anyone wanting to support a fairtrade, small independent tea company who know and visit their plantations, are passionate about tea and the quality shows through their products.

My twisted tea arrives on time and not always but sometimes they add an extra tea bag to try and I love this gesture.

Amazing teabag flavours, love the personal note that comes with the delivery! Nice touch to know you're supporting an independant business.

Purchased loose tea. Quality is great. I also got it on discount. Quick delivery.

Thank you Twist.

Easy ordering , delivery on time , well packaged. Also free delivery and discount.

Great choice of flavors
Great service over all

Speedy delivery, great product.
Highly recommend.

Great quality tea. Delicious!

Excellent quality, good communication and l love the sample tea with each delivery 👍

Excellent product, awesome flavours,

Great product, would be great if faster delivery was offered.

Teas 5 stars
Quality of metal tea caddies 1 star. Lid keeps popping open and it's not cheap for what it is. I wrote to them in live chat but never had a reply, which also contributed to the rating. If you are going to offer a chat function, the onus is on you to reply, otherwise what is the point?

Great Earl Grey tea and great service - many thanks.

Will use again!

I love the tea I ordered and was wowed by the beautiful packaging it arrived in - there was a nice message of thanks and a trial tea bag inside the box. Going to enjoy my cups of delicious tea!

Since the Earliest experiences always graciously dealt with

Delicious refreshing tea and delivered on time.

Firstly, Twist Refresher green tea is exceptional, I discovered it in a cafe and had to buy some directly from the company; which is fairly local to me. The customer service is very good and the product is nicely packaged. You also get a choice of a sample tea to try. Twist is on my radar now and is quickly becoming one of my go to brands.

Their Green Tea is the best I've tasted and always really quick delivery time can't recommend enough.