Two Reviews 99

Vet inte hur många påminnelser och krav vi har fått trots att det är betalt sedan länge och att vi har fått svar både via mejl och telefon att allt är betalt.
Igår fick vi ännu en påminnelse om samma betalning och efter att vi än en gång skrivit och hänvisat till tidigare kontakter så vi vi än en gång en ursäkt.
Nu får vi väl vänta ett par dagar och se om vi får ytterligare påminnelser för dom verkar ha noll koll på sitt system.
Hädanefter när vi beställer från bl.a Engelssons då blir det att betala med kort istället.

Very supportive customer service, guided me through my queries and helped really well.  

my credit insurance with alliance has been cut from all my suppliers that use alliance to insure my company. I have a outstanding credit rating and a outstanding payment history over the 45 years my company has been trading. I was surprised when my insurance got suspended as i have no suppliers asking for payment or any disputes with suppliers that i am aware of. I today 3 days after my insurance has been suspended received a letter from alliance explaining the reason for my insurance suspension. Apparently i have a outstanding balance with the company two b2b. I have never dealt with two b2b and had never heard of thus company before. I have not received any invoices from two b2b or had any form of contact with them either through telephone conversations or email. The lack of communication has caused a loss in trade with suppliers not being able to serve my company due to the insurance suspension although they cannot understand why as my payment record is so good. I am now having to wait to speak to alliance to query this invoice and try to reinstate my insurance cover. A headache i do not need and something which could have been sorted so easily with a phone call or email. I do not recommended this company as they do not know how to deal with credit insurance or how to write a email or pick up a phone as so many other reviews have stated

De var tydelige og meget hjelpsomme. Nå ordnet saken min seg helt som jeg ønsket, men alt handler om hvordan man møter mennesket. Og det synes jeg de var meget flinke på.

Mvh

PyroPyro

Disgraceful, our trade partner has decided to use this outfit who are wholly incapable of dealing with sole traders in the UK, of which we are one. My business has been told we cannot use this facility as we are not a Ltd company.

Our trade partner has then informed us that there is a hidden registration link for sole traders to use, we tried twice to register and were rejected twice without explanation as to why nor any route to actually speak with support. They gave an email address to which i have sent multiple emails and thus far been ignored each instance.

This ignorance is preventing me from being able to put in trade orders with my supplier and i have asked the supplier for help getting through to two, and have been told that not only are two ignoring us as customers, they are also not responding to the supplier either and it was been 11 days.

I cannot operate a business without a credit facility for stock purposes, and i cannot get any response from the so called support and nor can my supplier so what the hell am i supposed to do to progress this.

In August 2025 TWO helped me out with the purcharge of the refrigerator . This company understood how urgent I needed this cooling for my shop. With the payment TWO is also flexible in the payment terms which is good for my cashflow. In futher i will contact them again if I require again there help

I'm very satisfied with Two.inc costumer service. I made a purchase from NetOnNet and returned one item from such purchase and got a credit faktura. After a few emails back and forth between Two and my self, Two.inc was able to help me on how to use my credit. I appreciate their patience since I didn't understand 100% how this process worked in the beginning. Thanks a lot to Emma and Maria Leonardo.

Working with TWO B2B for our factoring needs has been outstanding experience. Their service is fast, transparent and reliable. Cash flow used to be one of our biggest challenges, but TWO B2B turned it into a strength by providing quick access to working capital exactly when we needed it. Annie-Claude Chelvanathan is our TWO account manager and she is responsive, always available and amazing to work with.
If you are looking for trustworthy factoring company , I can highly recommend TWO B2B - they’ve truly made positive impact on our operations.

We purchased items from Elkjøp and financed them with a loan that was supposed to be paid over a 12-month installment plan. However, the first invoice required full payment for the entire purchase amount. In addition, a gift card that we never ordered was added to the transaction.
We have attempted several times to reach a solution, but the issue has not been addressed, and no real effort has been made to resolve the situation. Based on our experience, we cannot recommend this company and advise others to be cautious to avoid similar frustrations.

Helt horribel hantering av utställd faktura, kreditorder m m. Flertal mail med påminnelse om betalning trots att samtliga fakturor var betalade i tid. Rörigt olika handläggare som inte vet vad den andra gör. Oacceptabel hantering av ett kundärende.

I attempted to open account and gave them all the information and access to bank account etc and that my other credit accounts were ranging from £5000 to £15000 /month. I requested an account with VICTORIA PLUMBING UK and TWO.inc came back saying they give me £1000/ month credit ; I said waste of time and paid Victoria the pro forma under £5000 .........I dont understand where they get there credit refs from but they wasted my time in the process !

Fast & good support from Eirin at Two Inc!!

Easy to use, fast, their team is always ready to help and provide us with all needed information.
Annie-Claude was very helpful, smart, and problem solver. Thank you for your support.

have been trying to contact this company for 3 days, 1st day they came back with the answer from an AI agent to a question i hadnt asked so i had to go back through and re-explain the question i had, no one came back to me - so i tried again and someone came back to me advising to go back to the retailer i was dealing with, explained i had already done this and they couldnt help, its now the 3rd day with no response again so giving up on this dimwit company - customer service is crap, their agents obviously dont understand queries and how to answer them - avoid like the plague if i was you - if it was possible to zero rate them i would have

portal functionality works very nice and quick.
Support team also very responsive!

Top tier! I've used Two now for over a year, and the service is so outstanding!

Been sent debt collectors. I have no clue who this company is. I have never received and invoices. 6 grand

Very friendly and competent to work with, solutions oriented and a product that is a must have for some of our B2B merchants.
Great portal for merchants to use!
Easy to communicate to trouh slack as a partner.

We’ve been using TWO as our payment solution for almost two years, and it’s been the perfect fit for our business. Serving both private and business customers, we needed something flexible and reliable — and TWO delivers on both.

What really sets TWO apart is the people. Charles has been there from the start, offering consistent guidance and support whenever we’ve needed it. And when technical questions come up, the support team responds quickly and thoroughly. That kind of service gives us real confidence in the solution.