Type One Style Reviews 207

Used them a couple of times successfully - now they only sent half my order and customer service never responds - about 33£ out of pocket and my 6y old daughter is out of essential medical equipment I cant afford to pay double for.
They also send no order summary or receipt - dubious!
Will have to avoid in future.

Bought patches for my child's CGM and Pump. The patches arrived, and they smelled SO BAD like chemicals, the entire package, bag, and my entire kitchen smelled. It is VERY worrisome that they are recommending people put this on their skin and leach chemicals into their bodies. I brought this to the attention of the company. And they denied this and said I had to PAY THEM to return this toxic waste. This company's products need to be tested by 3rd parties for toxic chemicals.

Tried to purchase one of the plushies as a birthday gift for my girlfriend. They sent 2 out and neither arrived, they then refused to send a 3rd via tracked shipping (which would be standard for any respectable business in the first place) had to refund it in the end.

They take a while to respond to the inevitable questions you’ll be asking customer support.

Personally I don’t think they ever even sent the item I purchased to begin with.

Great overpatches my son loves them! Hasn’t experienced any bad skin reaction. They have Such a great choice in styles and prints. They last the full 15 days and usually I find the shipping is reasonable usually get them in 3-5 days although have had it as long as 10days on one occasion. On the one bad occasion where they hadn’t arrived they were very helpful and re sent them with no issue. Their new packaging is great compared to what it was also.

After my initial negative experience (I didn’t receive my parcel), the shop sent me a replacement order. It arrived in about 14 days this time. The patches look beautiful — the custom prints are bright and sharp. I haven’t had the chance to test their quality or durability yet, but so far, they look great and much better than I expected.

I placed an order on the 1st October 2025, on the 10th I sent an email to the support as the tracking isn’t working and I hadn’t received it, it’s been 10 days and I needed the item ASAP,

I had no response so I sent another email to support on the 13th asking for updates and received an email back on the 14th and the response was disappointing- it was just to say stop emailing as the more I email the longer it takes them to respond! Can you belive it.
I have asked 4 times via email at Support for a refund .

It’s now the 15th and I’m 2 days away from the birthday with no gift or money to get one! They are refusing to answer . This place is a scam, I wouldn’t shop here again!

Patches do the job but don’t bother ordering unless you don’t mind waiting weeks for delivery , had an email to say they were dispatched on the 3rd of October 5 days later and nothing , say it’s been sent via Royal Mail , I know Royal Mail are not the fastest but come on , bought for holiday , going tomorrow guess we will have to go without now and hope the cgm and pump stay on , not exactly cheap either at £3 per patch

I would strongly advise caution with this shop. I placed an order and never received it. Their customer support only keeps telling me to “wait,” without offering any real help or solutions. The tracking number they provided doesn’t even work, which makes the whole process very suspicious. At this point, it feels like a scam. Very disappointed and will not be ordering again.

I gave these patches 2 attempts. Both times, they burned my skin after only 4 days of being placed over my Dexcom.

I'm guessing something has changed with their adhesive as having used them on and off for a couple of years because of the fantastic range of designs, the last few I've worn have given me quite a bad skin reaction. Have no trouble with my actual cgm (libre 2) adhesive but where the type one patch is it leaves me with a sore, stinging, raised red welt in the shape of the patch, I even had a couple of blisters where the skin came away on the latest one. Usually takes a day or two and some hydrocortisone cream so calm it all down and make it look relatively normal again. I was hoping the reaction was just a temporary problem because I like the patches so much, sadly I'm going to have to stop using them as the discomfort it's just not worth it.

I’ve had an awful experience with typeonestyle. They’ve accused me of causing stress and worry to their employees after I’ve been chasing them for a reply since July! They lied to me and said they were “escalating” my complaint to a manager, after which I just got ignored for months. Charlie sent me an absolutely vile email after I pretty much begged for support and I said if they keep refusing to help me I’ll have to go to an ombudsman. He claimed I was sending vexatious messages and I would not and have ever done anything of the sort. I feel this brand is not trustworthy at all and it says a lot about them if they don’t work with TrustPilot.

I ordered this product for myself looking for cute CGM patches, they are way over priced for what they advertise to what you actually get. Are they pretty? Yes, but do they last 15 days? No. I have yet to have one last more than a couple of hours. Thats with clean skin, wiping with alcohol and drying before applying. The first one I used I went swimming hours after applying and it came off in the pool. I went through three today because God forbid I sweated while exercising. These are not worth the money. The only thing that is decent and worth the money was the pump sticker I ordered. That genuinely is a good product.

The patches are actually one the best we've tried, we use for our son most of the time, they stick and hold well & come with comprehensive instructions. They have a lovely line of cute teddies with choose your pump and cgm attached, so they can match you or your child. The delivery is fast also! Made by a type 1 family for all type 1s to benefit from 🙂 highly recommended.

Ce site est NUL pour une expédition vers la France!
Des frais de douane exorbitants sont demandé (17€ pour une commande de 29€) j'ai donc refusé.
Cela fait 1mois et biensur le site met 3 plombes avant un remboursement! C'est le genre de chose qui m'exaspère. 😡

They are expensive, they don't last more than 5 days before peeling off, my 3rd patch left me with what looks like contact dermatitis all around where the adhesive has been all the skin is red, itchy and bumpy with clear fluid leaking from the bumps, the cheap ones I get off Amazon are better

Totally agree with Michael , support is non existent. If you want to return or replace something, they email you a reply every day ignoring your reason and request for a refund. Avoidance tactics used.

Couldn't get the overpatch off of the backing paper without stretching the crap out of it. Then, it didn't fit over my CGM (there was a gaping space between the CGM and overpatch all around). I tried to work with it, but as soon as I moved my arm the overpatch came off (no water, sweat, or anything. literally just put my arm down). The sticker for my glucose meter is cool, so not all terrible. I bought two overpatches and decided to use an old expressionmed overpatch for this CGM, so we'll see if my next T1S overpatch has the same problem.

I bought those patches weeks ago, and everytime that I put it on m'y skin, it lasts 2 days, never more !!!! It's expansive and it doesn't work !! Dont buy it !!

AVOID AT ALL COSTS!!

Placed an order with Type One Style nearly two weeks ago now and I haven’t received my item.

The customer service is dreadful, I’ve been sent the exact same email twice now, nearly a week apart requesting the same information I gave them on the initial email.

I wish I checked here first before I made the purchase, will never use again.

For anyone reading this, please be wary of this company.

I rather foolishly placed a large order but the patches are not fit for purpose. They peel off and the design on them fades after a couple of days. An expensive mistake.