Ucan car credit Reviews 

We have got 2 cars in finance with the help of Amber. She has been very patient and has done everything to make our experience easier. Excellent service from the whole team. I recommend 100%

She was very helpful and i surely go with ucan cars

AVOID AT ALL COST! Ring you to say you have acceptance and to come down pick car. Then calls to confirm start asking questions. The guy on the pushing me to get car younger than 17 plate when have 17 plate car at the moment no customer service all just pushy sales would highly avoid this place for car. Michael was the person on phone would avoid

Alex is an absolute dream. Being fairly apprehensive of getting finance to help my credit, he explained every single answer to my questions with clarity and most importantly without feeling the pressure of being in a car show room and having to walk away with a car that same day. We managed to source the car i had been wanting for a while and he went above and beyond with my whole experience, I would highly recommend Ucan.

Bought a car from Ucan 2 days ago what a company Ricky made it so easy and simple was quick was polite and help us so much made us feel comfortable so yes had the best experience this is the second time we have come bk thanks so much to Ricky and the team

Excellent service

I had an amazing experience with Ucan. Enquired about Finance 5:30 pm on Wednesday and got my car delivered on Thursday at 8 pm. They went above and beyond for me. I’m a carer for my disabled son and I was struggling to get down to view the cars. Leyton worked with me for 48 hours getting my dream car. And it is absolutely beautiful inside and out. Seriously, this company will definitely look after you. Don’t bother with any of the big names. You don’t get the quality of care you get with Ucan. It’s family run and they actually care which is rare in car sales!

Wigan centre is very profesional. The guys help a lot and they are very friendly.

Hi great service with my car Ford focus great customer service from umer very fast and helpful and polite great deal thanks you for the deal

Dot use this company they give you really good hope than take it away scam company

On 25th June I was speaking with Ross about obtaining a new car. I advised the must haves and he said no problem as they have a huge range of cars. I advised I was coming from 2 bad experiences with buying cars and so I'm very dubious about buying another car. Upon being accepted for finance we discussed cars but I was asked to have a manual as they didn't have a big range of automatic SUV's. This was a must have due to the types of driving I do, my health and having a disabled son. Then he had a new car come in which hadn't yet been advertised and sent me a video of it. I was unsure as the vehicle was low and wasn't really the car I was looking for. He said its best to see it in person. I was unable to go there as I had no transport but he said not to worry as that can be sorted and someone could collect me. He then said I needed to pay £200 deposit to hold the car and prevent anyone else from purchasing. VERY RUSHED! Ross was off the following day and said he had passed to his manager. After sleeping on it and looking into the car more I decided the car wasn't for me, I contacted them and advised them of my reasons for this. Umar then called me and gave me his sales pitch and wasn't really listening to my reasons for not wanting the car. UNHELPFUL. He basically was telling me I was stupid and that I'd be a fool as it was such an amazing car and spec and his family have one and have done for years and therefore its really reliable. I explained again that I couldn't go and see the car at the moment so its best to leave it. He then said I'll drive the car to you. I felt like I had no other option but to accept. FELT PRESSURED! When he arrived we went on a small drive and he told me he knows the owner of the business as he brought him there when it started as they worked together and he is the type of person that would rather the business be out of pocket than have an unhappy customer so, if I decide the car isn't for me in 6 months they will have the car back no issues. I said about me owing money on the car due to depreciation and he said Mercedes cars hold the value so by that time I would owe less finance and would probably be better off as the car would still be the same value. He said I know you wont turn this car down as its the best you are going to get on your budget. FELT BELITTLED! We pulled up home and he said shall we process the paperwork then and I agreed thinking ok I'll try for a short time. FELT PRESSURED!! The car on the way to me lost 2 of the rim protectors which he told me he would replace and said the valet needed redoing as it had been rushed but he would call me and I could go there and they would fit and valet my car. A couple of days later someone from head office called to see how the car was. I advised I was waiting for contact regarding the rims and valet and I have a problem with the tyre pressure warnings coming on but when I pump it up its showing fine on the machine. She said she would get the garage to contact me. They did call me and we made an appointment for me to take the car in. I mentioned about the tyre pressure and left the car there. When I returned to collect the car I was told the tyres were not a problem it was just something to do with the weather and they had done the rims and valet. Upon driving home both the new rim covers had come off and the valet had not been done as there were still smiley face in the dirt on the inside of the windscreen. DISAPPOINTING!! At the end of August I sent an email to advise I'm still having problems with the car and Umar called me and I discussed changing the car. He told me to go and find a car myself and get it changed, no help at all. He sent me the number for the warranty people and said contact them. I told him I have contacted them but they want me to pay and sort it myself at my cost. He advised I need to do that or sell the car, those are my options. SO UNHELPFUL!! I took the car to a garage and they advised the tyre pressure light was because I had 2 dangerous tyres that were bulging. They were surprised with the type of driving I do that it hadn't blown. £180 to replace and they advised the car would have been sold to me in this way as they could see it wasn't damage that's happened over 2 months. FELT CHEATED! In October I rang and spoke to Ben and asked if I could swap and sell back the car as I'm really not happy with it and Umar had told me I could. Ben advised that his manager said no and to try webuyanycar.com, I said I would lose money and his reply was you may get lucky I don't know what else to say. UNHELPFUL! My car is having more issues now but the warranty wont pay unless I pay for it be investigated more. I've been sold a car not fit for purpose. I had in depth conversations and thought they would help especially understanding I'm a single mom with a disabled child. I'm left with a car that isn't fit for purpose and needs a bottomless pit of money to make work. I feel really disappointed and discouraged by them. STAY AWAY

I have had 2 cars off ucan car credit and I can't fault them at all, my credit wasn't great but they looked at my affordability more then anything and got the cars I wanted both times, couldn't recommend enough, they are friendly, helpful and informative 😊

Went to ucan today, amazing service by Ben, would definitely recommend ucan top service.

Umar was extremely helpful. As this is my second car from him. Customer service 100%. Very professional, helpful and he goes that extra mile. Definitely would recommend him to all friends, work colleagues etc. Five stars plus. Thanks Umar

Absolutely Fantastic Experience From Start To Finish! Easy, Welcoming Process, Would Highly Recommend. All The Team Was Lovely Especially Amber ! Thankyou Guys For A Great Experience.

I had the best experience acquiring my car, Amber is exceptionally good. She is a breath of fresh air. Made sure l get what suits me best. The whole team was so nice. best customer care l have ever come across. Thanks to the whole team, you guys are amazing .

Well what can I say when I heard Amber’s voice on my voicemail I was glad she was back at Ucan car credit Hyde. Previously in 2022 I purchased a white Audi Amber was amazing and sold me a belter and customer care was on point. I have now recently today picked up my new car Amber was amazing as usual took into account what I was looking for not just to sell me a car for a quick sale she focused on customer care and what I wanted. Amber delivered as usual 100%. Amber is a credit to the company and just to add the team are amazing even Nigel personally phoned me to check in to see if I was happy what an incredible company making sure customer care is key and not just to sell any car to there customers. Definitely recommend this branch to anyone

After 12 months of been declined after not really caring about credit score I spent last 12 months paying on time doing what I can to improve u can car credit done the job Omar was brilliant so now I've got accepted got a brilliant car heated seats low milage also gave my child glass milk highly recommended I'll be returning thanks guy and also 2 years of good payments will build your credit !!!

Layton was literally the one of the best sales guys ive dealt with in my life. the other lads did show me a few cars which were completely not up my street, decent cars but good cars for a family. i was literally going to leavbe it and layton rang me and told me which car he had found me which was a BMW 2 series really really nice car, great car and he sorted all the paper work out for us. not just that but the after care he has given over the last 8 weeks has been insane. HJighly recomend and big thank you to Layton would of walked away if he hadnt been there.,

Ben was absolutely amazing from start to finish. He did everything for me and I drove my new car away the same day. What fantastic customer service.