Brought a rug on Thursday evening, it was a bargain and included free postage so I expected a bit of a wait, notified by email it had been dispatched Friday morning and I received it via tracked royal... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had a mixed experience with 4Pony.com. The website is easy to use, and I found a good bargain on a rug with free postage which arrived promptly. However, when ordering boots for a birthday gift, I w... Toon meer
Ordered the boots online for a birthday gift. I got email telling me that they were out of stock for the size I required , they explained they would be back in stock within a few days and gave me the... Toon meer
excellent, beyond excellent. The rug came so quickly, it was dispatched within an hour of ordering. Excellent rug and I would totally recommend this seller. Many thanks, the pony was very grateful for... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Based in Somerset in the UK our team have a life long passion for all things equestrian coupled with 20+ years of practical experience in IT and high street retail in the UK. Our intention is to provide unrivalled customer service please let us know how we are doing, either here with Trustpilot, or directly with us.
Contactgegevens
Seed Factory, TA10 0QN, Langport, Verenigd Koninkrijk
- +44 3300 945 565
- support@4pony.com
- uk.4pony.com
4,4
Uitstekend
136 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great product and swift delivery.
2 februari 2022
I am very pleased with the excellent…
I am very pleased with the excellent handling of my on line order. My purchase arrived as promised.
The product is very good quality & value for money & I will definitely buy from this company again.
13 januari 2022
quality service from 4pony.com
coat arrived on time, quality garment, my daughter loves is
16 december 2021
Excellent service kept me up to date…
Excellent service kept me up to date with when lil starter pack would arrive . Great value too. Will definitely order again from this company
15 december 2021
Great customer service thank you so much
15 december 2021
Marvellous
Excellent online service of a great product at a competitive price. Fast and prompt delivery with the buyer receiving updates on delivery progress. Marvellous!
2 december 2021
Nice headcollars delivered with no fuss.
2 december 2021
Great service
Great service from 4pony. Query I had was answered very quickly. via email Item was competitively priced and was dispatched very quickly, Would use company again.
10 november 2021
Good response
Good response to order, well presented parcel on arrival, all together a good ebayer
1 november 2021
I am left disappointed after ordering 2…size matters
I am left disappointed after ordering 2 2in 1 Danish style dog coats. One of them is perfect the other not so much. I used visitor to order them as I was in a hurry and didn’t remember my password. Both coats came separately but they were both the same size! One was delivered parcel post and the other in an eBay bag. I had bought a size 22” for my friends dog and a size18 inch for my dog.
Both were 22”!?!
I couldn’t see how to generate a return for the coat for my dog and have now had to purchase another coat in the correct size. I am trying to find a way of returning the too large coat as yet no useful response from eBay as it didn’t show up in my account since I purchased as a visitor ☹️
6 oktober 2021
Antwoord van 4Pony.com
Hi, Very good to speak with you just now, I hope we were able to help resolve the issue for you. It appears only one of the dog-coats that you recently purchased on eBay was from us, the other two were from different sellers. We understand you will be sending it back for a refund which we'll be happy to process once it arrives back. Best Regards, Simon. The 4Pony Team.
Excellent product and prompt delivery
Excellent product and prompt delivery, thank you .
3 september 2021
I will be using 4Pony.com again.
I hope to be using this company again. I purchased a riding hat which sadly was too small. The customer service was super. It felt like delivery took some time but I expect that is due to Amazon next day changing our expectations.
1 september 2021
Very good Service
16 augustus 2021
Great service thank you.
1 juli 2021
Dog bed was great
Dog bed was great. Good quality. Hermes delivery let the experience down by leaving it outside of the house without notifying me
22 juni 2021
Antwoord van 4Pony.com
Thank you for letting us know about the poor experience with Hermes. We're pleased the dog bed is a success.
Simon.
The 4Pony Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.