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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have several pairs of Soundcore Earbuds for different family members. Unfortunately, one of my sons buds stopped working after about 6months and refused to pair with his phone. Contacted Soundcore and... Toon meer

Beoordeeld met 5 van de 5 sterren

The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have... Toon meer

Beoordeeld met 5 van de 5 sterren

The sound quality is clear and powerful, with good bass and crisp vocals They’re comfortable to wear for long periods, and the battery life is impressive. Great value for the price and definitely wort... Toon meer

Beoordeeld met 5 van de 5 sterren

Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... Toon meer

Bedrijfsgegevens

  1. Elektronicabedrijf

Geschreven door het bedrijf

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

567 reviews

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3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(567)

146 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

come direct to Soundcore quality and value

I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up.
Soundcore products are brilliant value, with quality sound and solid build. I have many items for use outside when working and they are excellent.

26 november 2025
Beoordeeld met 5 van de 5 sterren

Great earphones

I ordered my earphones a was able to get quite a good deal on them. They arrived promptly, and although the box was damaged, there was no internal damage. My p20i earphones work amazingly and almost never run out of charge. However, they are not the best for playing music, and they do not have much range.

23 november 2025
Beoordeeld met 5 van de 5 sterren

Brilliant set of ear buds

Brilliant set of ear buds, best ones I have bought the quality of superb, I use mine for sleeping and they are so comfortable on the ear when sleeping. Noise cancelling is excellent and the app is great.

1 december 2025
Beoordeeld met 1 van de 5 sterren

Fed up with poor battery and poor sound…

Fed up with poor battery and poor sound quality in one ear bud

24 juli 2025
Logo Soundcore

Antwoord van Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Beoordeeld met 1 van de 5 sterren

The speaker was not delivered

The speaker was not delivered. Till now I have no sign of where is it, however the courier has flagged it as delivered. Totally unreliable!

27 november 2025
Logo Soundcore

Antwoord van Soundcore

We’re very sorry to hear about this issue. We have escalated your case to our management team and will treat it with the highest priority to ensure it is resolved as quickly as possible. Thank you for your patience—we will update you shortly.

Beoordeeld met 5 van de 5 sterren

Soundcore P40i earbuds

Needed an upgrade on my old earbuds and I decided to go for the soundcore P40i, at around 40£ (discounted price).
The earbuds are amazing, the sound quality is great, and so is the noise cancelling option and the authomatic wind noise reduction. Fit well in my ears, and there are a lot of sounds customisation in the app. Battery life is impressive too (I haven't recharged the case yet since I started using them, about 10 days ago, but so far I have only used them about an hour a day or so, mainly while commuting to work.

I contacted the customer service via email cause I had no updates 6 days after the purchase, and the customer service sorted everything in no time (Nancy was very very helpful and friendly, but I suspect that's a fake name so not sure she will receive the well deserved praise from this review).

20 november 2025
Beoordeeld met 1 van de 5 sterren

Initially Impressed, But Now on My Third Fault in 3 Years.

I’ve suffered from tinnitus for years, and the A10 Sleepbuds were genuinely life-changing at first. They helped mask my tinnitus so I could actually sleep, and the all-night Bluetooth streaming was perfect. As a side-sleeper they moved around a little, but overall they were surprisingly comfortable.

Unfortunately, that’s where the good news ends. After about 10 months the first pair developed a fault and only produced sound from one earbud. I followed all the troubleshooting steps but nothing fixed it. I contacted Anker/Soundcore and, to their credit, customer service was quick and helpful—they sent a replacement.

A few months later, the second A10 unit developed the exact same fault.

Again, customer service was responsive, and they offered me a discount to upgrade to the A20, which I went ahead with. But now, not even a year later, the A20 has developed its own issue: the right earbud dies after around 4 hours. I’ve been told this unit isn’t under warranty because it was tied to the original claim from December 2023.

So here I am, three faults in three years, and I’m left without a working solution—despite needing these to sleep. Customer service has been great, but the product quality just isn’t there. These devices shouldn’t be failing this often, especially for something so essential and used nightly.

I’m now forced to look elsewhere. Ozlo seems like an alternative, even if it comes at a premium, because I simply can’t trust this product anymore. Very frustrating overall.

24 november 2025
Review zonder uitnodiging
Logo Soundcore

Antwoord van Soundcore

Thank you for sharing your experience.

We’re sorry to hear about the issues you’ve faced. Please contact us directly at uk.support@soundcore.com , and our team will follow up with you until the problem is fully resolved.

Best regards,
Soundcore Team

Beoordeeld met 5 van de 5 sterren

Life changing!!!

Life changing!!!
I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hours plus sleep every night. The ANC function plus suggestions of which background noise to choose have completely masked his snoring. I’ve slept wonderfully and he’s not been prodded awake multiple times by me either. They have been worth every penny! I can or recommend highly enough/ comfortable to wear, easy to set up

11 november 2025
Beoordeeld met 1 van de 5 sterren

Everytime it's make a static sound

Everytime it's make a static sound . 1 week into use and it's just started making weird noises . I would appreciate if y'all can send another one , maybe the particular one y'all sent is dis functional . I saw a friend using the headphones and I liked it ,that y I ordered mine and y'all gave me a whole new perspective bout your headphones 🫩😤

15 november 2025
Logo Soundcore

Antwoord van Soundcore

Thank you for your feedback.

We’re contacting you via our support email service@soundcore.com regarding your issue. Please reply to us as soon as possible so we can help resolve this for you.

Best regards,
Soundcore Team

Beoordeeld met 5 van de 5 sterren

Great first experince

I always thought Apple and John Lewis are the best customers service ever. But last month I thought of a change ! I bought a Soundcore earbud, then I had a problem (because of my self) they were unbelievably kind and helpful , I would defiantly recommend them.
Thanks a lot for the help .
Ayman EL Halaby

3 november 2025
Review zonder uitnodiging

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