uk.vevor.com Reviews 1.170

TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fast shipping, good packaging, clear instructions, easy to assemble. Extras of small (easily lost) components included. Very nice looking result, great value for the price. Minor improvements wo... Toon meer

Beoordeeld met 5 van de 5 sterren

Item arrived on time and was well packed. I have opened the tent to carry out a preliminary check but not yet used it for camping. It looks exactly as described and fits my Kia Sportage. As i am new t... Toon meer

Beoordeeld met 4 van de 5 sterren

As usual these days your delivery company let you down. The parcel was caved in at one end. Fortunately the contents appear to have survived? only time will tell. I not tested the item as I still need... Toon meer

Beoordeeld met 5 van de 5 sterren

Delivered very quickly and easy to put together even if some reviews say different! Just ready for the rise in temp in the uk, covers our patio doors and made a difference between outside and inside... Toon meer

Bedrijfsgegevens

  1. Apparatuur Exporteur

Geschreven door het bedrijf

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quality Tile cutter

Bought one of their large tile cutters and I am very impressed with the build quality and cutting accuracy of the item at a very reasonable cost.

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Ordered a net that had lacking instructions re how to adjust height, but Vevor sorted it in the end

Ordered a net that was described as suitable for pickleball as meant to be height adjustable. Net arrived and clearly states it is a badminton net - nowhere in the instructions did it say it is height adjustable and you cannot play pickeball over a 5-6ft high net! I raised a support request and after 12 days they confirmed exactly how to set the height and included a video - just a shame it took so long to get there. Hopefully they will update the instructions as well and then no one else will be confused (as I was).

13 mei 2025
Review zonder uitnodiging
Logo uk.vevor.com

Antwoord van uk.vevor.com

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you, ticket NO.:415323281584128

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.

Best regards,

Vevor Team

Beoordeeld met 1 van de 5 sterren

Good products, Bad comms

Twice I've tried to order the same product using Klarna then PayPal (pay in three) and both are ordered, cancelled then refunded.
This is without any information any back story, any apology or explanation. All they said to me was that karna isn't accepted anymore. Why is it on the website. And why isn't PayPal working either? I tried using the customer service chat but it is all cut and paste answers in the main with very little explanation.
I have ordered something with them before and I was very pleased with it and I thought oh this is a good company to work with but if something goes wrong you don't know why and you certainly find they're not going out of their way to fix it.
I wonder if there's been a change of management or some streamlining or such but things are not feeling like they were the year ago when purchasing.

1 mei 2025
Review zonder uitnodiging
Logo uk.vevor.com

Antwoord van uk.vevor.com

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you, ticket NO.:414692773883904

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.

Best regards,

Vevor Team

Beoordeeld met 1 van de 5 sterren

Not sure how legit this company is

Not sure how legit this company is. Bought a product, received follow up that is was being packaged and sent. Next day email to say they were cancelling my order with no reason other than "logistics issues" and not to order again! Product still available to purchase so they probably just didn't want to pay shipping. Shocking service, avoid!

EDIT: I've had a response and it seems they won't deliver or pay costs to Ireland/Northern Ireland. It would have been easier if they just put that on the website.

1 mei 2025
Review zonder uitnodiging
Logo uk.vevor.com

Antwoord van uk.vevor.com

Dear customer,

Thank you for your letter.

We deeply apologize for any inconvenience caused to you. Unfortunately, we are unable to ship to you because the warehouse near you does not have the product in stock and the warehouse far away cannot deliver to your address. We have to cancel your order. Your order has been refunded to the account you used when paying. We hope you can understand.

If you have any questions, please feel free to contact us.

Sincerely,
VEVOR

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS

AVOID AT ALL COSTS!
Ordered a tow along grass collector at over £200. It’s been with the unknown ‘carrier’ for 4 days now and nothings changed as to its status. Just says they have it. Tried to contact them but the chat function doesn’t work & no other way of getting in touch, what a surprise.
Contacted Vevor and just get the runaround saying they’ll get the courier to update the status but again, nothing changes. Will be contacting our credit card company for a refund.

EDIT.
The so called reply from Vevor is the same copy & paste response given on the complaint ticket. This company is not to be trusted.

25 april 2025
Review zonder uitnodiging
Logo uk.vevor.com

Antwoord van uk.vevor.com

Dear customer,

Thank you for contacting us. We sincerely apologize for the inconvenience this has caused you.

We are still waiting for the results of the investigation by our logistics colleagues. Please wait patiently for a few more days.
We will try our best to deal with it for you.

Sincerely,
VEVOR Support

Beoordeeld met 2 van de 5 sterren

This is not a review about the company

This is not a review about the company, I have used them a number of times, and they despatch on time, however I will say to return an item is a nightmare, and very complicated.
This is about one of their products, VEVOR Spare Tire Carrier for a trailer, you have to have what they call a pocket on the 'A' frame of the trailer, which is basically a 'U' shaped metal piece that is welded onto the drawbar or where ever you want to fit it, it then slides into this pocket, and a piece of metal is provided to bolt to the bottom, if you don't have this 'pocket' then either you have to get one made and welded, or start drilling holes in the bracket, and where ever you want to fit this thing, my advice stay away from it, unless you have the correct fitting for it, having said that, it's a well made item.
I did contact them and told them my plight, and they did give a non return refund.

22 april 2025
Review zonder uitnodiging
Logo uk.vevor.com

Antwoord van uk.vevor.com

Dear Customer,

Thank you for your email.

We are sorry to hear that you are experiencing an issue with your product. To assist you better, we kindly request some additional information before contacting our technician for a solution.
To help our technicians analyze the issue more effectively, could you please provide a detailed description of the problem along with photos or videos? You can attach the files directly to this email and reply to us.
If the file size is too large to send via email, please upload it to [SwissTransfer](https://www.swisstransfer.com/en-us) and share the download link with us.
Once we receive the necessary information, we will immediately contact our technical team to resolve the issue for you.

If you have any further questions, please feel free to reach out. We wish you a wonderful day ahead!

With kind regards,
VEVOR

Beoordeeld met 1 van de 5 sterren

I bought a surface cleaner from Vevor…

I bought a surface cleaner from Vevor and the second time I used it it broke I emailed Vevor send them pictures and order no and then nothing this was reported on 30/01/2025 and today is 14/04/2025 and still no parts to fix it I even offered to pay for parts but no joy they are asking for more time to sort it out to me the emails are automated I guess this is the service you get when you buy cheap

30 januari 2025
Review zonder uitnodiging
Logo uk.vevor.com

Antwoord van uk.vevor.com

Dear customer,
Could you please share more detailed information, like your email address? So that we can better help you.

Best regards,

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer