UK Boiler Care (UKBC) Reviews 

Very helpful Leak found and fixed and also helped me with my issue with my Nest. so very pleased.

After an initially reasonable installation (though whilst boiler was being fitted the engineer was slagging off a fellow employee), they missed charged me and got shirty when they called out of the blue demanding balance of payment I said I would like to check what has been paid before I just pay again. They also got the figure wrong. Then fast forward a year to the annual service. Failed to turn up on the day booked then randomly turned up a week later. Took out the their home care cover but despite issues, never bothered to answer calls, emails and when they did asked for images before they would ‘acknowledge the job’ then despite providing and again calling, gave up and got another local company to resolve the situation. The arrogance and sure rudeness of ‘customer service manager’ was outstanding and when I called to cancel the home care cover because they have not honoured what I was paying for, again was rude. Wish I never gave them my money. I would not recommend this company....

Engineer turned up on time, was very efficient at his job cleaned up afterwards very glad I used UK boiler care

The service and support provided is first class. The engineer David was on time and very professional.

Installation of new boiler and new radiators.

Very good service from initial consultation to end of the process
Sean gave a very honest and helpful quotation, no pressure and helpful advice. Installation of new boiler was completed with no problems and very little mess. Adam arrived when he said he would and worked tirelessly to complete the job with minimal disruption. Site was left clean and tidy .All in all a very professional and competent company, cannot recommend highly enough

From the outset the advice given by Sean was excellent and then installation by Adam went without any hitches, good service from a local team, would recommend UKBC

Replaced big combi boiler with integral water storage with smaller and simpler boiler. Easy to contact and liaise with and very professional. Work done efficiently and very competently. Nest thermostat added. Recommended.

Great service and attention to detail, prompt call out too which helped, no hesitation in recommending these guys.

An excellent installation carried out with minimum fuss and mess. I cannot speak too highly of the installation engineer who is a credit to his company.
Based on my dealings with UKBC I would highly recommend them to others for boiler installation.

Prompt visit and quote for a boiler replacement, very knowledgeable team. Then followed by fast and professional installation of the new combi boiler. Recommended.

Had problem with pump causing boiler to cut out. Was replaced within 3 days. Great customer service and care.

Very professional and knowledgeable workmen. Left the house tidy and highly recommend them

Great service received yesterday from UK boiler care. Engineer arrived on time and was polite and friendly throughout. He had my boiler up and working again in less than 20mins! Very happy customer. I am looking to sign up to their care plan which looks very reasonable compared to others!

I can't be positive enough about UKBC and the work they did. Right from the start they were honest, professional and a pleasure to work with. Sean visited and was really good coming up with creative suggestions and designs that were much better than anything anyone else had suggested. He left us with options and timescales for us to get other quotes.
No-one else came anywhere near to inspiring the level of confidence we had with UKBC and Sean, so we went with their installation. This was agreed with a very quick turn around, with Ben due to arrive a week later.
Again I can't be positive enough about Ben's work. He was great. Very personable, hard working and extremely thorough. He did a brilliant job getting everything set up and installed in the two days as agreed.
The end result: a complete game changer. We couldn't be more happy with the end result of a system that works perfectly.
Brilliant service UKBC - thanks!!

Excellent - Very trustworthy and I cannot fault them at all. I would not hesitate to recommend this company.

we recently had a company called ukboiler care fit a boiler in the property we rent. the person they sent to do the work was constantly leaving the door open. he also kept putting his battery charger on without even asking if it was OK to do so. he was very derogatory about us ."they only rent and don't have a choice ". he was also getting constant phone calls .so he stopped working every time the phone went. we had to have them back today to sort out jobs that hadn't been done right.
then to be told he wouldn't be coming back to do anything else. he was really rude about the letting agency and as tenants we shouldn't of even been talked to about them.

then maybe tell that to who ever fitted the boiler. he went in to great detail about our letting agency and how you are stopping all work for them. so no reply to how rude he was about me only RENTING or using our electric to charge his power tools without asking and being on the phone constantly discussing a whole range of topics including sports rifles and scopes especially when there are children in the house.
May be re-educate your employees on how to represent your company in a professional manner

Fantastic service. Reported a fault in the morning and had a call back to arrange a visit within 45 minutes. Engineer attended a couple of hours later (stuck valve switch) and had it all up and running again.

Compare this with standard British Gas appointments which are 1-2 weeks in the future (if you're lucky).

Excellent company and 5* service throughout. Would definitely recommend and use again. Thanks for all your help!

Recently used this company for a rental property and they were really efficient and thorough. I will definitely be using them on further properties and would highly recommend.