Uketa Reviews 

DO NOT use this website. They were charging me $190 Canadian for an application that costs just $30 Canadian from the UK government's website.

Scam site that charge you for carrying out a admin fee that you can do with the British government for around 80% less.

They hide the final fee as much as possible so customers are duped into pay excessive amount. It is a dishonest operation

On the plus side you do get the ETA.... you just have to pay 99 euros instead of 20 and they don't tell you that.

It is a scam charging 4xmore and you don't even recived ETA at the end

A third party website that is 4 times as expensive as going direct to the government website!

This company is not ethical and I think they are dishonest. I thought they were a authentic UK government website. They charged 79 pounds for an ETA on October 12 2025 and I never received it. Do not use this company !!

Scam. Avoid it as it is unclear what they do with the passport photos

The website is a scam it charges 6 times the price of an ETA. It is the first website that appears in Google.

They were charging me £97 when in reality the ETA costs only £16. Luckily I realized this before completing my application. Better go directly to the government website and apply from there. People say it's not a scam, but even if it's real, charging 6 times for something that people can very easily do in the official website is bunkers.

They pretend to be from the goverment and handing out your ETA. But instead they charge you more then the 'known' 17 GBP.

This is a scam. The top google search but when I realized that it didn't seem right they had already charged my credit card. If you search the address they give it is a digital marketing company in Casper Wyoming. I spoke to lady there who said 'UKETA' use a mail box system through them and she has had previous complaints about the way they operate.
i have not received any documentation, a receipt or a transaction ID email etc. So, when I do approach them to complain or ask for a refund I cant fill out there forms. Therefore I am stuck in limbo.
my next tactic is to make a complaint to the Better Business Bureau.

SCAM. I just paid almost 100 euros for the ETA. IT IS NOT THE OFFICIAL WEBSITE!!!

Ho pagato 97 sterline invece che le 16 previste. E' una truffa. Diffidate di questo sito. 81 sterline per le pratiche amministrative e' un furto. Sono stata ingannata dal fatto che il sito assomigli a quella ufficiale del governo UK.

E il primo sito che si presenta da google per pagare l'Eta di ingresso in Gran Bretagna, non evidenziano il costo complessivo di 144 $, per non offrire nessun servizio, nel mio caso non ho neanche ricevuto il visto ETA. Una truffa tollerata senza che nessuno intervenga

Well I must admit I hadn’t noticed that this wasn’t the official site, particularly the fact that they were charging £97. Once I realised, I contacted them to request a refund. They handled the situation very professionally, and I received my refund three days later.

Scam site!!! OMG it looks like an official UK site for applying for ETA. Shame on Google! they were listed at
the top of web search and so I clicked the link and uploaded all my personal information and paid the outrageous fee! I immediately started to wonder because no contact details were included in the confirmation email. I called my bank and blocked my card. I'm also disputing the charged because this is robbery online! I tried calling the number listed on the website but it doesn't work! SCAM SCAM SCAM!

Similar experience as others. Site is ranked #1 with google (sponsored) and look very much like an official website. Is however a crazy expensive 3P for filling an online form. This is somewhat outrageous the UK authorities are doing nothing to ensure such abusive websites obviously looking alike authority website still exists (I cannot even understand authority have not protected uketa as a name). One found a crazzy smart idea to make $millions while abusing travelers not yet used to the newly introduced UK ETA.

Hanno prelevato 119 euro .
Due volte .
Il costo reale del pass è 19 euro .
Assurdo che nessuno faccia niente o blocchi la pagina .

They almost got me, as they must pay a lot to be listed first on Google. Don't waste your time, they charge 95GBP when it costs 14GBP. The official UK app is just as easy.

Thankfully I realized in time and was able to get the charge reversed!

After canceling my ETA application and being told I’d receive a refund, I woke up to find another attempt had been made to charge my card for the same amount (which they completely denied despite of me sending a screenshot of the actual message). Thankfully, the charge didn’t go through because I had deactivated the card. This raises serious concerns about how this company handles sensitive personal and financial information.

To make matters worse, the website looks incredibly official same name and layout as the actual UK government app ("UKETA") which makes it easy to fall for. They charged me nearly triple the actual visa fee. It’s misleading by design, and many people won’t realize it until it’s too late.

Add to that the complete lack of customer support. No working phone number, no proper responses, and no real accountability. It honestly feels like a scam, and I’m genuinely worried others will fall into the same trap. This service needs urgent regulation, transparency, and consumer protection.

Avoid this company at all costs. Apply only through the official UK government site or app.