UK Stairparts Ltd Reviews 

Excellent quality materials & A1 communication,fast delivery 🚚 definitely be using again in the near future ⭐⭐⭐⭐⭐

Always a great service

Very friendly helpful guys.
Top quality products and a very good range of styles.
Fast turn around from ordering to collection.
The best company to use for stair parts by far!

I’ve been using this company for at least ten years now. Reliable , with quality products with great customer service. I wouldn’t use anyone else.

Excellent service! The delivery was very fast, the product is of high quality, and the communication with customer service was outstanding. Highly recommended!

Very happy with the stair parts just needs a little more information on delivery date.

The only negative is the delivery needs to be quicker other than that ☆☆☆☆☆

great service, fantastic products

When placing my order I requested urgent delivery. In order to ensure the goods were dispatched asap one of the managers personally drove them to the courier depot. Sadly the courier (DX) then badly let down Stairparts, firstly by missing the promised delivery date and then only delivering 3out of 4 packages. The fourth one turned up 4 days late. Throughout the frustrating delays Stairparts were doing everything they could to chase the courier and ensured I was kept fully informed throughout. The delays were entirely down to the courier. I couldn’t have asked for more from Stairparts as they tried to fix the problem.
When the goods did finally arrive ( oak spindles, rails and newel posts) I was extremely happy with their quality.

Forgot to order a down ramp with the main order. It was put on overnight the next day and protect completed as planned. Very helpful on phone when choosing components. Ki i

Swift and polite service, and very quick to remedy my mistake on an order.
Products arrived in good time and finish our DIY project off nicely.

I would highly recommend

Always good service here used many time even when things are wrong they are always helpful

Received what I ordered, when I expected it and really well packed to keep it safe. Well done :)

Great supplier of top quality products.
Had a query that was sorted instantly - no hassle at all. Postage is really quick and quite reasonably priced too.
Products are really well packaged when posted - you can really tell it matters 👍🏻
Highly recommended, will definitely return 🙂

I ordered the wrong spindles there was no hesitation from them in replacing them very polite lot of fellows

The product was well made, it was delivered promptly, it was fairly priced.
The rail was excellently packed.
My only comment was that I needed to ask for a spare bit of wood for varnish testing which was willingly given, no problem.

User friendly website. Quick response, even for small orders. Products are good quality

Brilliant Service - easy ordering , delivery spot on, well packaged and kept updated on delivery . 1st Class Service.

Our experience was very good. They assured us that the stair handrails were going to be the right length. They were. The quality of the wood was excellent. They phoned us with an arrival time and everything arrived in perfect condition and perfect timing. Highly recommend the product and the service.