Due to a mistake I made I had to return vape liquids , not only did they arrange the pick up but also delivery of new liquid. I was very surprised at the level of customer service something I haven’t... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Super fast delivery, great deals on a regular basis, value for money, rewards program, all topped off with outstanding customer service. Had a package unknowingly delivered to a waste paper bin that... Toon meer
What a great shop, very helpful, good prices, fast delivery and a wide selection. would highly recommend
Very happy with service good price and when I have spoken to them very helpful and friendly delivery is fast have ordered with you several times 😁
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Manufacturer and distributor of the exquisite City Vape range & LVWell CBD.
Contactgegevens
Verenigd Koninkrijk
- ukvapesupply.co.uk
4,9
Uitstekend
715 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great price and fast delivery
Great price and fast delivery. Won’t go anywhere else now 5⭐️
30 januari 2025
Easy to order and next day delivery…
Easy to order and next day delivery makes ordering from here a pleasant experience
30 januari 2025
fast delivery good quality
29 januari 2025
Very fast delivery great company to buy…
Very fast delivery great company to buy from 👍
29 januari 2025
3 days waiting then stated a refund coming back to my family members account
My family member has tried to order from this site and after 3 days of us waiting and paying extra money for next day delivery it then stated that a refund would be sent to their account in 10 working days, terrible service
22 januari 2025
Review zonder uitnodiging
Antwoord van UK Vape Supply LTD
Hi Jack, you may have the wrong company unfortunately, we don't offer next day delivery or any option to pay extra for faster shipping, we only offer 1 shipping service (Royal Mail Tracked 24) and most of the orders we process, it is free of charge due to the order value. That said we do want to help our customers as much as we can so please have the customer contact us directly, we cant help a customer through a review website and a third party unfortunately. Generally a refund is only put through if we have tried to contact the customer and had no response, this is always done the day of the order and we advise that the refund will take 3 to 5 working days to arrive back with the customer on their payment card.
Many thanks for your review and as I say, please have the customer contact us if they require assistance.
Everything has been resolved, updated review...
This is my second order from the company,1st was great and 2nd not so great, as I order 3 packs of KOP Xlim Plus cartridges 4ml and I received 3 packs of Oxva Xlim cartridges 2ml, extremely disappointed,tried to contact them today but they don't work weekends,which is frustrating,as I needed them asap.
Ashley was on the voicemail recording.
Left my details and waiting patiently for a reply to get this resolved asap
Updated review.
Customer service was amazing and dealt with my issue asap and the correct pods were sent out with a returns label and padded envelope,thank you Shawn.
18 januari 2025
Review zonder uitnodiging
Antwoord van UK Vape Supply LTD
Hi Alex,
Of course this will be resolved for you today. We are closed weekends because our couriers do not operate collection routes here at the weekend.
If possible please contact enquiries@ukvapesupply.co.uk with your order number so that we are 100% certain we have the correct order and account.
Many thanks
Always helpful and fast delivery
Always helpful and fast delivery. Even a personal call to arrange an order alternative if product is not available.
30 december 2024
This is best company I have ordered…
This is best company I have ordered from. Quick delivery and great prices.
30 december 2024
Good prices and excellent delivery
Good prices and excellent delivery service two days from ordering to delivery
30 december 2024
Item ordered late afternoon but still…
Item ordered late afternoon but still delivered next day.
30 december 2024
Super fast delivery and great selection…
Super fast delivery and great selection of devices & eliquids. I have them saved on my browser as my go to store for competitive costing and superior customer service.
29 november 2024
Always speedy service very good prices…
Always speedy service very good prices and collecting points on purchases to change into discount vouchers is great
29 november 2024
Ease of ordering and very fast…
Ease of ordering and very fast delivery. Thank you so much.
29 november 2024
So easy and quick to use and delivery…
So easy and quick to use and delivery next day and always have what I’m looking for at a great price
29 november 2024
Quick delivery and excellent price
29 november 2024
Hi it’s good stuff but I have 2 of them…
Hi it’s good stuff but I have 2 of them not working at all
31 oktober 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.