Ultimate Padel Reviews 51

Very useful website that helped me pick out my first Padel racket. Plenty of payment options along with free next day delivery made check out easy. Item was delivered well packaged the next working day at what must be a busy time of year.

Fabulous Customer Service from "Toby"!
Advice, options & reasoning before our selection was very informative and a great help. Order placed in chat, seamless payment link, goods arrived very promptly!
Definitely recommend Ultimate Padel!!! 🤩

Quick and easy. We're quick to process and deliver item.
Only thing I'd say for future orders. Maybe package items with more pomp (instead of a plain flimsly brown box). Specially when you're spending £200 plus.

Very fast delivery , fair price for what I purchased, and appears to be trustworthy. Can't vouch for returns as I havent done so. Very happy, thank you.

Great prices, and super quick delivery, highly recommend Ultimate Padel!

Incredibly speedy service with great customer care. Racket arrived with a small cosmetic mark - but Toby responded immediately to my questions and provided a range of resolutions to the problem. Would not hesitate in ordering from them again or recommending to others!

I want to begin by expressing my appreciation for Ultimate Padel and their commitment to customer service. Recently, I purchased a NOX racket that unfortunately showed clear signs of a manufacturing defect after only three games. I sent photos and all necessary information to Ultimate Padel, and although the 14-day cooling-off period had passed and I received no response from the NOX warranty team after several weeks and emails, Toby at Ultimate Padel truly stepped up. When I reached out to Toby again after noticing increasing damage on the racket, they responded quickly and, without hesitation, swapped the faulty racket for another NOX model from their shop—even though the warranty process was not yet resolved.

Thanks to Toby’s prompt and understanding support, my concerns were addressed and my trust in Ultimate Padel was restored. For anyone seeking reliable advice and quality padel gear, I highly recommend Ultimate Padel and their professional staff. It is a pleasure to shop with a team you can truly rely on. Thank you again to Toby for the excellent service.

Fantastic customer service!! The website had said I would get 10% off for all purchases over £60 but when I bought my new padel racquet for £89.99, (great price by the way!!), I only got 5% off. I sent an email to them and within a couple of hours, and on a Sunday, Toby, the site owner emailed me personally to ask where it has said 10% because it should have been 5%. Luckily I had a screenshot of it and he came straight back and honoured the 10%, admitting it was a mistake and should have been updated to only 5%! Just a by the way but when the racquet arrived it had a bag and a free keyring with it, which I wasn't expecting. Great work guys, I've recommended you to all my friends!!

I got a racquet for a great price and I was really surprised at how quickly it came. It was really straightforward to order and had no issues whatsoever, would definitely use again.

Good products - good prices - good service - thanks 👍

Very helpful and prompt responses on WhatsApp chat, coupled with a free next day delivery and competitive prices, will most definitely be using this website again.

Prompt delivery of what I ordered at a great price

Amazing service definitely will buy again thank you ultimate padle for my racquets

It was so easy to place the order and the racket came the next day. It even came with a cute keyring !! Deffo will be recommending to my friends.

Can't reccomend ultimate padel enough, providing a fantastic service, and their customer service is fantastic also, had a warranty issue and they have sorted me a solution with very little hassle. And as a bonus N. Ire shipping next day which is very rare. 10/10

Excellent..

Purchased two rackets at a competitive price. An issue with delivery was fixed quickly - would purchase from Ultimate Padel again

Great product and great price. Fab comms throughout.

A little cautious as I’ve never purchased from you before but I certainly will again. Absolutely fantastic service it arrived well packed my wife loves the racket. The little touch off the key ring gift was excellent.
Thank you
⭐ 🌟🌟🌟🌟👍👍👍