ULX Store Reviews 

298
TrustScore 3.5 uit 5

3,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The backpack is exactly what Im looking for. Great material, high quality, modern design, premium look. Perfect for everyday carry. An amazing padded laptop compartment giving enough protection. And... Toon meer

Beoordeeld met 3 van de 5 sterren

Build quality is okay (Small Crossbody Pack Bag) Generally happy with the product, nice all black look, metal finishes. However to point out a few disappointing areas, the metal zipper tabs m... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought the 'Black Valet Tray' and can say it's an all-round quality product. Comes with a subtle yet attractive wood grain pattern and is scratch resistant, it hasn't shown any signs of degradation... Toon meer

Beoordeeld met 1 van de 5 sterren

The worst online shopping experience I’ve ever had. It’s been almost 6 weeks since my order was placed and it still hasn’t arrived. I’ve repeatedly followed up via email. My first 2 emails were ignore... Toon meer

Bedrijfsgegevens


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

298 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(298)

10 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Stopped responding after shipping issue and has not issued a refund

I placed an order (#25563) on 6 March 2023 and it was never delivered because it was stuck due to issues with Royal Mail (which is totally understandable). They asked if I wanted them to try again or receive a refund. Responses were very slow (1-2 weeks in between responses) but I was hopeful they would come with a solution.

I asked them to send it again but haven't heard from them since. I sent 4 emails since then and eventually asked for a refund since I wasn't hearing anything and it was over 3 months since I placed the order. Since 9 May 2023 I have not received any response from them. I even reached out on social media and i'm still being ignored.

Very disappointed since I used to be a fan of your content on IG / YT.

Update; eventually received a refund after writing this review. I'm not changing my rating as i've received notification that "ulxstore.com has flagged your review because they don’t think it’s based on a genuine experience." to save their avg review score...

4 maart 2023
Beoordeeld met 5 van de 5 sterren

I love the design of the backpack!

I love the design of the backpack. Perfectly like what I really want from a backpack; great design, and enough compartments for my needs. Highly recommend this for those who are looking for a cool backpack!

26 april 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I love the product but delivery too late

I love the product, it is the right size for keeping both a canon r5 mirrorless and an iPad mini along with some other EDC tools. I wanted this review out there because people might think you can use it only for pocket cameras. A camera body with a 70-200mm lens would easily get into this bag, My only issue was with product delivery. As an international order it would take months to get delivered so plan accordingly and order in advance if you need to gift this to someone.

4 april 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great products, long waiting time

I think the products are just great. The only issue was the terribly long (several months) waiting time to receive them. But I believe this was the problem of Royal mail, not the brand itself.

31 maart 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good quality, long shipping.

I ordered the Classic Leather Backpack on the 28th of January.
I then waited about a month before receiving a confirmation that my order was shipped (24th of February).

Then I waited about another month before finally receiving my order (27th of march).

However, it's not really ULX's fault. Apparently, there has been a hacking incident at Royal Mail, so that's the reason for the long delivery time.

The quality of the bag is quite good. It's not real leather, but I already knew that, since it's stated in the product description (it's vegan/plastic leather). I wouldn't say that it feels like leather, it doesn't smell like leather either, but it's fine. I do think it's quite expensive for a bag that's not even made of real leather. I also had to pay import taxes, which made it even more expensive...

But overall, I'm happy with my purchase :)

27 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

too slow, no mention of import tax, strong plastic smell

Taking a month to confirm my order and then another 2 months to get my things delivered is a way too long. On top, having to pay import tax, almost 1/3 of the product cost made me decide not to order anything anymore at ULX Store. It is unclear that the products are shipped from UK, so unclear if import tax needs to be paid. Not to mention the strong plastic smell of the desk mat.

1 februari 2023
Beoordeeld met 5 van de 5 sterren

Great service and great quality

The team at ULX and Oliur were really awesome in the handling of the purchase I made. The quality was really great and it came in super clutch for my New Zealand trip I recently did!

3 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High quality and luxury

I purchased the Black model.
I am very happy with the quality and it matches my desk environment.
The packaging is also very nice.

10 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst after sales service

Worst after sales service, it's hard to be more dishonest than this company when it comes to fulfilling their responsibilities as a seller. To begin with, the package was sent the day after a follow-up email made after 10 days of waiting, as if by chance. Great not to have your Christmas present in time. But the worst is yet to come: when the package is announced as delivered to the mailbox and is in fact stolen, and more over obviously is way too big to even fit inside, and when I ask the company to see this with the carrier and reimburse me or send me a new package, something to which it is bound by law, they refuse all responsibility and entirely discard themselves. This company is an absolute scam, to be absolutely avoided.

8 januari 2023
Logo ULX Store

Antwoord van ULX Store

Hi Fabrice,

As I've mentioned before in email, La Poste has given us full assurance that the parcel was delivered to the correct address, if this isn't the case, we'll give you any information you need to file a complaint with them and we'd have no problem reimbursing you if the claim is unsuccessful.

Beoordeeld met 3 van de 5 sterren

Slow to ship, no customer service

Took a few weeks before order was shipped. Contacted seller prior to it shipping to cancel order, was immediately shipped the next day. Would have rather had the order canceled. Product is nice quality.

11 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality!

Fast delivery, safe packaging, easy tracking and quality product!

1 november 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer