Umrah Insights Reviews 

I travelled for Umrah through Umrah Insights a few years ago and had a fantastic experience. Recently I planned to go again but unfortunately had to cancel however the service remained just as impressive. Sarah was my advisor and was an absolute pleasure polite professional and with a lovely sense of humor throughout. JazakAllah Khair to the whole team. Looking forward to booking again when Allah wills it.

Al aswad travels is FRUAD AND DANGEROUS! DO. NOT USE THEM AS THEY WILL TREAT YOU IN MOST MEAN AND WICKED WAY AFTER RIPPING YOU OF YOUR MONEY!
Al aswad travels is a scamming company, horrible, dubious, very wicked, fraudulent as they issue forged visa, they lack customer care, they are incompetent, liars , very wicked , one sister Aliza is very rude she is the most wicked Muslim sister I have met in my entire life!, inconsiderate, dubious and wicked.They would take your money and after making you pay, they will send a form to you for you sign that the money paid is non refundable even when the problem encountered is caused by them . They take no responsibility for their failure , they scammed me with £1395 and even insulted me and shouted me down on the phone, they are the worse agent I have ever encountered. Still having PTSD from the treatment they gave me. NOT EVEN MY ENEMY SHOULD USE THEM AS THEY ARE ROGUE!
I booked my Umurah with them and after having paid £1395 just for 4nights, I got stranded at London airport. The agent especially Sister Aliza who has been the one picking my calls and responding to my chat booked my flights with an airline without checking the conditions of the airline, I was stranded at the airport for hours couldn’t fly due terrible arrangements and dubious flight bookings she made , I called al aswad and the sister Alisa picked she wanted to offer me a forged Saudi visa , she told me to hide the visa and not to show any one, the moment I refused to take part in their fraudulent package she insulted me, said to me in the most demeaning manner that if I don’t want the forged visa I shld forget my £1395 in the most wicked way!
They scammed me , I went back home, could not go for Umurah with my money gone!
They stopped reaching out they switched of their line!
SCAM ALERT!

A girl named Malaika owes me £900. No booking was ever made despite taking the money. She is still answering calls and continues to scam people using the name of Umrah.
Please be very careful and do not trust or deal with her.

I had an outstanding experience with Umrah Insights, thanks to Aliza Khan. She expertly managed all aspects of the trip. Firstly, i wasn't convinced about the company but she assured me that the company is ATOL protected. She arranged hotel accommodations in Medina, Makkah, and Dubai, as well as very good transportation. The hotels were conveniently located near the Haram and included an excellent breakfast. It was direct flights with Saudi airline Aliza's attention to detail and dedication truly enhanced our pilgrimage. I highly recommend Umrah Insights and especially commend Aliza Khan for her outstanding support." When ever we wanted any advice she was like available 24/7.
Overall it was an excellent package by Umrah Insights with the help of Aliza Khan . May Allah swt reward them for thier efforts for making this a memorable journey🙏❤️

Thank you Aliza sister for all your hard work. In shaa Allah next year we will go again with you. All was perfect and Aliza was very supportive, whenever I need her support about my trip, she was always help me with kindness ❤️.
5 🌟 for Aliza xx

Scammers and fraud beware of the two girl, Malika n the other one. Bunch of 3 idiots who are literally putting on fake reviews and scamming most of the people from UK.
Don’t trust them with your pennies.

Thanks for your all efforts Aliza which you had done in entire Umrah Trip for my Parents. May ALLAH accept your all efforts.
I am happy with the way everything has been sorted out for me by Aliza. One issue was occurred for hotel where we have wasted 5hours however this is Lesson learnt for you so in future you have avoid this. However rest all good and she coordinated with me for each update and ALLAH made it easy journey for my parents. Thanks

Small note for Customers -When anyone book the package kindly check all the details clearly specially the hotel and check the review on Google or YouTube to avoid any issue for distance etc or services. Also you need to chase them for each task then only your journey will smooth.

Feedback to Jawad from Umrah Insight-When anyone book the economy package to Umrah Insights team get agreed with all details as I had faced one small issue for hotel checkin where I had wasted 5hours and Jawad clearly said we are not responsible for economy package so my feedback here is if you are not accountable for economy package then please don't accept to book it as not everyone in this world is financially strong might be like you. So if your company is taking economy package provide the 100%service to the customers as they are paying the amount to you and not asking any favor in free of cost. Thanks

I highly recommend UmrahInsights. They go above and beyond to assist you with any issues you may encounter

We used the services of this company for our Umrah but it was totally a nightmare from flight booking to hotel booking everything was not up to the mark. They booked below average hotel in madinah by stating it 4 star hotel and shown us a video of a different 4 star hotel but thrown us into a below economy hostel in a slum area. We couldn’t sit on those dirty beds and we stayed the whole night in haram. I kept them requesting to change our hotel and give us what you have shown. But they went offline and we were helpless under open sky. We couldn’t pray properly that day and night. We have a girl with mental trauma already and this took her into anxiety attacks and for 3 days it was hard for us to control her. when the new hotel was given it was also economy class in a very dirty area they given 1 sharing room. But charged us for 2 separate rooms. And flight in 25 years it happened first time that there was no meal offered in the plane not even drinking water. And she should have tell before hand that meal is not included with this flight. We didn’t take anything to eat and drink. We tried to buy but they were not accepting debit cards and we were not been informed before flying. Very poor services, below to the average hotels booking, unprofessional our trip was ruin.

I just done with my parents umrah package. I am so happy with the way everything has been sorted out for my by agent Aliza. She informed me on every single step And made it so easy for my parents thanks Aliza.

Had a chance to book Umrah for me and my family with this company. They gave me best price and hotels. Throughout the journey, an agent was connected with me to assist in case if there is any issue.
Very much recommended if you are travelling with family.

All the reviews are false these guys are scamming around. These guy run campaigns on meta and then scam the people who are willing to perform umrah. Please for god sake don’t trust these guys. All they say is a lie and they’re not professionals at all. I’ll make sure my experience reaches everywhere so they don’t scam anyone after me. I’ll share there contact details later. These guys are shameless I’ll expose them everywhere and report everything to scam wing and police. Please be aware.

The whole process was easy and straightforward. Everything was taken care of for us, and we had a great Umrah experience. Very pleased!

We had an absolutely perfect Umrah experience! Everything from the flight to the hotels and transfers was seamlessly arranged, allowing us to focus on our pilgrimage without any worries. Highly recommend their service for a stress free and well-organized journey! Qurat was great !!