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Under The Hammer Reviews 

349
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

The communication from the enquiry at the beginning right through to the sale was excellent. Reece was very helpful in the early stages explaining how the process worked. Then on the auction day itse... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Booked to view two properties today and no one turned up to either. Very disappointing service after juggling family commitments to make the appointment times. Complete joke. Oh, and you can’t contact... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was an easy process from start to finish. I was kept informed throughout the actual sale day with regular phone calls on the bidding and what was best for our property. This has been a very stressf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Under the hammer are an exceptional company. They conduct good business but it is the staff that I am so impressed with. Especially Jack. He has been solid from start to finish. It’s rare to find peop... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veilingmeester onroerend goed
  2. ook in
  3. Kantoorvastgoedbedrijf
  4. Makelaars
  5. Vastgoedinvesteerder
  6. Veilinghuis

Over Under The Hammer

Geschreven door het bedrijf

A faster, easier, safer way to sell your property

Because buying and selling property shouldn't be slow, stressful or uncertain

Buy your next property with confidence

Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.

Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.

This is how property buying should feel.

A faster, smarter way to sell

When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.

We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.

Because selling shouldn't be stressful.

Join Us For Auction Day!

We hold auctions every other week, join us at underthehammer.com and share in the excitement!


Contactgegevens

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Under The Hammer

The easier way to buy and sell property.

4,2

Goed

TrustScore 4 uit 5

349 reviews

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1 ster

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4,2

Alle reviews

(349)

134 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I won some land at auction for £25 in…

I won some land at auction for £25 in September 2022 and it cost me over £11000 for legal fees. Wouldn’t recommend at all they don’t even deserve 1 star but that’s the lowest I can score

5 februari 2026
Review zonder uitnodiging
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Antwoord van Under The Hammer

Hi Stephen,

Thank you for taking the time to leave a review. We appreciate you sharing your experience following your purchase.

To clarify, all auction listings include a full legal pack, which is available to download and review prior to bidding. This pack contains the contract documentation and any special conditions, including the legal fees and costs associated with the transaction.

Any legal fees referenced within the contract are set by the seller and their appointed solicitor, who also prepare and provide the legal pack and contract terms. Under The Hammer does not draft, amend, or influence the seller’s contract conditions, and we are not involved in setting those fees.

We always strongly recommend that bidders review the legal pack in full and seek independent legal advice before placing a bid, as bids are legally binding once made. If you would like us to look into the documentation relating to your purchase, please feel free to contact us directly.

Beoordeeld met 4 van de 5 sterren

Great service

Under the Hammer always have time to discuss various aspects of business especially when unfamiliar with the process. Reece has been very patient and informative which has helped me massively, great service, thanks

4 februari 2026
Review zonder uitnodiging
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Antwoord van Under The Hammer

Hi Dee,

Thank you for taking the time to share your experience. It’s great to hear that you felt able to talk things through and get clarity, especially when parts of the process were unfamiliar. Taking the time to explain things properly is something we really value, so it’s good to know that support made a difference for you.

We appreciate your feedback and are glad the service has been helpful.

Beoordeeld met 5 van de 5 sterren

Quick turn around

I approached under the hammer 8th January give or take a day or so. Reece was my first point of contact whom explained the procedure clearly and to the point. My property was in for auction and also open to bids. Jodeane dealt with this side for me again very good at what she does. Jodeane managed to achieve the sale at the sale price I was looking for. 10 out of 10 all round. Straight up to the point and a very quick sale. All done within 4 weeks. Highly grateful for the service and recommend them without any doubt

2 februari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Stuart,

Thank you for taking the time to share your experience. It’s great to hear that everything moved quickly and smoothly from your first conversation through to a completed sale. Having clear guidance early on and strong support throughout the process can make all the difference, so it’s really pleasing to know that came through for you.

Reece and Jodeane will both appreciate your comments, and we’re glad the outcome matched what you were aiming for. Thank you for the recommendation and for choosing to work with Under The Hammer.

Beoordeeld met 5 van de 5 sterren

Professional and straightforward

Jodeane was clear, professional and efficient throughout the process. Communication was straightforward, and everything was handled well from my perspective as a buyer. I’d be happy to work with her again.

2 februari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Lu,

Thank you for sharing your experience. It’s great to hear that the process felt well-managed from your point of view and that the communication was clear throughout. We’re pleased to know everything ran smoothly for you.

Jodeane will be really glad to read your feedback, and we’d be happy to work with you again in the future!

Beoordeeld met 1 van de 5 sterren

Scam..

Scam... Alert for all who are going to use services from Under The Hammer.

My experience with this online auction company was extremely disappointing and felt misleading from start to finish. The listings were unclear, important information was missing, and what was promised did not match what was delivered.
After payment, communication became very poor. Emails and queries were either ignored or met with vague responses, and resolving issues felt intentionally difficult. Additional fees appeared that were not clearly explained upfront, which gave the whole process a very untrustworthy feel.
Customer service showed no interest in resolving concerns or taking responsibility. Instead of transparency and professionalism, I was left feeling misled and taken advantage of.
I would strongly advise others to do thorough research before dealing with this company. Based on my experience, I would not use them again and would not recommend them to anyone looking for a genuine and reliable online auction platform.

31 januari 2025
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Dhiren,

Thank you for sharing your feedback. We take comments like this seriously and want to address the points you’ve raised. Under The Hammer operates as a transparent auction platform, with all property information, terms, and fees clearly set out in advance within each listing and the associated legal pack, which is available to review prior to any commitment being made.

Transparency, communication, and accurate marketing are very important to us, particularly in an auction environment where buyers must make informed decisions. The issues you have raised are taken seriously and will be reviewed through the appropriate channels.

As we are unable to discuss individual cases publicly, we would encourage you to contact our Complaints Department directly so this matter can be reviewed in full. Please email complaints@underthehammer.com with the relevant property details, and a member of the team will respond.

Beoordeeld met 5 van de 5 sterren

Selling late brother’s flat

Have just sold my late brother’s flat through Under the Hammer, and I would like to say what great service I received from them, especially Dominic McLoughlin who I dealt with.
He was always there for advice, explained what was happening really well, and always tried to help, a credit to the company.

27 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Maureen,

Thank you for taking the time to share your experience with us. We appreciate you placing your trust in Under the Hammer during what can be a difficult time, and we are very pleased to hear that Dominic provided clear guidance and supportive advice throughout the process.

Your kind words mean a great deal to us and we will be sure to pass your feedback on to Dominic and the team. We wish you all the very best moving forward.

Beoordeeld met 5 van de 5 sterren

Under the Hammer set a target and hit…

Under the Hammer set a target and hit it early, so very grateful for the hard work.
Reece is great to deal with, attentive, and level-headed. Wish him all the best, and Jodeane is a real superstar, super bright and articulate. Appreciate everything and wish the team success.

27 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Bruce,

Thank you for your thoughtful review. We are delighted to hear that the target was achieved ahead of time and that the team’s efforts made such a positive difference for you. It is great to know that Reece’s attentive and calm approach, along with Jodeane’s support, contributed to a smooth experience.

We truly appreciate your kind words and well wishes, and we will be sure to share your feedback with the whole team. We wish you every success going forward.

Beoordeeld met 5 van de 5 sterren

Jodeane Smith went above and beyond by…

Jodeane Smith went above and beyond by putting in the extra time over the weekend to get the deal over the line. Thank you very much for all of your help and your communication was spot on.

Hope to do business again with.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Under The Hammer

Hi Michael,

Thank you for your wonderful feedback. We are delighted to hear that Jodeane’s dedication and clear communication helped move everything forward so smoothly. Going the extra mile to support our clients is something we value highly.

We truly appreciate your kind words and would be very happy to work with you again in the future.

Beoordeeld met 1 van de 5 sterren

Advertised and sold to me property…

Advertised and sold to me property without any check and in the end had to go to Court as it was a froud and I lost my deposit.
They don't feel any responsibility to refund 3.5k also they took first of all.!!!!
Biggest nightmare ever!!!

15 oktober 2025
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Thank you for taking the time to leave your feedback.

We are sorry to hear that you feel disappointed by your experience and appreciate how distressing property transactions can be when matters do not proceed as expected.

However, we must respectfully clarify that Under The Hammer is not a legal party to the transaction itself and does not hold or retain buyers’ deposits. Deposits are managed in accordance with the terms agreed between the buyer, seller, and their respective legal representatives. We also refute any suggestion of fraud on our part.

At all times, the property was marketed based on the information provided to us, and buyers are strongly advised to carry out their own due diligence and obtain independent legal advice prior to committing to a purchase. As is standard practice, this includes confirming title, ownership, and any legal issues through a solicitor.

We understand this outcome was upsetting for you, but we do not accept responsibility for losses arising from matters that fall outside our control or remit.

Beoordeeld met 5 van de 5 sterren

Dan is always professional in his…

Dan is always professional in his dealings. He's a great communicator and always goes above and beyond to help.

Great service at all times

5 januari 2026
Review zonder uitnodiging
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Antwoord van Under The Hammer

Hi Naveed,

Thank you for sharing your feedback. It’s great to hear that your interactions have consistently felt professional and well handled, and that the communication has been so strong throughout. Dan will be pleased to know his approach and effort have made such a positive impression.

We really appreciate you taking the time to leave a review and look forward to supporting you again whenever needed.

Beoordeeld met 5 van de 5 sterren

Professional and the staff were very…

Professional and the staff were very helpful especially Emily was very helpful

23 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi John,

Thank you for taking the time to leave a review. It’s great to hear that you found the experience professional and supportive, and that Emily was able to help when you needed it. She’ll be really pleased to know her support stood out.

We appreciate your feedback and are always here if you need anything in the future.

Beoordeeld met 5 van de 5 sterren

Have been dealing with Jamie Gower in…

Have been dealing with Jamie Gower in my attempt to sell my rental property at auction. Jamie has been superb in his dealings with me stating everything in a clear, concise, friendly and non pressurised manner. It has been a joy to work with him and I am hoping for a successful sale in the near future.

23 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Neil,

Thank you for such a thoughtful review. It’s great to hear that your experience so far has felt well supported. Jamie will be really pleased to know his approach has made the process enjoyable and straightforward for you.

We appreciate you taking the time to share your experience and look forward to our continued work together.

Beoordeeld met 5 van de 5 sterren

Reece explained the process.

Reece explained the process, including the pros and cons, in a clear and concise fashion.

21 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Jonathan,

Thank you for taking the time to leave a review. It’s good to know the conversation gave you a clear understanding of how the process works and helped you make an informed decision. That clarity is something we place a lot of importance on.

We appreciate you sharing your experience and are always here if you need anything further.

Beoordeeld met 5 van de 5 sterren

Clar

Great Service! Happy to do business with you and in the future.

20 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Clar,

Thank you for your kind feedback. We are pleased to hear that you were happy with the service and we appreciate you choosing to do business with us. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

It was a pleasure working with Jodeane

It was a pleasure working with Jodeane

15 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Envision Finance,

Thank you for your kind comment. We are very pleased to hear that working with Jodeane was such a positive experience. Your feedback is greatly appreciated and will be shared with her.

Beoordeeld met 5 van de 5 sterren

If I could give 7 stars I would

If I could give 7 stars I would. Received a great service and would highly recommend. I would definitely use them again for any future business

16 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi there,

Thank you for such a great review. We’re delighted to hear that the service left such a strong impression and that you’d be happy to use our services again in the future. That kind of feedback means a lot to the whole team.

We appreciate the recommendation and look forward to working with you again when the time comes!

Beoordeeld met 5 van de 5 sterren

Professionals

Updated constantly ensuring a stress free journey and delivered to promise.

18 december 2025
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Gareth,

Thank you for your review. We are pleased to hear that you felt consistently updated and that the process was stress free from start to finish. Delivering on what we promise is very important to us, so your feedback is greatly appreciated.

Beoordeeld met 4 van de 5 sterren

I sold my flat with under the hammer

I sold my flat with under the hammer. Dom and Jodeane were very attentive and committed to the process.

1 januari 2026
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Kiran,

Thank you for sharing your experience. It’s great to hear that you felt well supported throughout the sale and that Dom and Jodeane stayed attentive and committed from start to finish. That level of involvement is something we really value.

We appreciate you taking the time to leave a review and wish you all the best moving forward.

Beoordeeld met 5 van de 5 sterren

Really helpful over the phone

Really helpful over the phone. Haven’t used to buy a house yet, but they went above and beyond to explain the process to me and can tell they have quality customer service.

11 december 2025
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Sami,

Thank you for your review. We are pleased to hear that the team took the time to explain the process clearly and that the support over the phone gave you confidence in our service. Providing helpful and informative guidance is something we take great pride in.

We appreciate you sharing your experience and look forward to assisting you whenever the time is right.

Beoordeeld met 5 van de 5 sterren

Excellent throughout

Dan was extremely helpful and constantly kept me informed throughout the whole process of the sale of the house.
Thank you Dan you are a star and a credit to Under the Hammer

Elaine

11 december 2025
Review zonder uitnodiging
Logo Under The Hammer

Antwoord van Under The Hammer

Hi Elaine,

Thank you for your kind review. We are delighted to hear that Dan kept you well informed throughout the entire sale process and provided such helpful support. It is always great to know when our team has made a positive difference.

We will be sure to share your lovely feedback with Dan and the rest of the team. Thank you again for taking the time to share your experience.

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