UniMed Reviews 6

Cumulatively I have spent over three hours (and counting...) today waiting in a phone queue just to speak to a representative (I have been next in the queue for over an hour of this latest call).

Poorly designed user interface and seem to have a very small team on the phones with no option for a call back.

We have received the new pricing for 2025 and our premiums have gone from $450/month to just over $700/month!!!
Why? Ridiculous increase. How can you justify this?

We’ve just received an email from Unimed informing us that our premiums are increasing from $486 to an outrageous $774 per month — for just two people. This isn’t a price adjustment; it’s extortion, plain and simple.

Unimed was once a trusted name in health insurance — a company I stood by for over 30 years. Sadly, those days are gone. The decline has been staggering. The staff are unhelpful, often rude, and either ignore enquiries or respond with dismissive, delayed replies. It’s clear that customer care is no longer a priority.

I urge anyone facing these obscene premium hikes to lodge a formal complaint with the Insurance and Financial Services Ombudsman. The more pressure we apply, the more scrutiny Unimed will face — and they deserve every bit of it.

Been with Unimed since 2014 and my Policy covers hospital and specialist, I have had and constant increase of about 10 to 15% every year which I can understand BUT 2025 I have just had a 66% increase which takes me to $10000 a year, just insane, well done Unimed pricing loyal members out of health insurance

I belong to the PPTA union. As part of PPTA membership years ago I could join Unimed. The first ten years, I didn't claim. However once my premiums started going up, I made sure that I did. I get half back from the doctor, osteo, the molemap etc and $250 a year on glasses and dental. It is commonsense to join if you are eligible. Thankyou Unimed.

Das wohl lästigste Dienstleistungsunternehmen, welches mir jemals untergekommen ist. Mehrfach falsche Rechnungen erhalten, welche mit Vorlage meines KV-Ausweises bereits mit der KK abgerechnet wurden. Nichtsdestotrotz erhalte ich immer wieder Mahnbriefe etc. ohne jemals Privatleistungen in Anspruch genommen zu haben. Telefonischer Kundendienst Fehlanzeige, die Nummer dient wohl nur der Veranschaulichung der Briefe oder es herrscht dauerhafter Stromausfall, wer weiß.