uniteco.bike Reviews 

I recently picked up the Chain Guide V3 with Modular Design and Bash Guard compatibility, and I couldn't be happier with how it turned out.

Finding components that integrate cleanly onto an e-bike frame can sometimes be a bit of a puzzle, but this fitted absolutely perfectly on my Trek Rail. The alignment was spot on right out of the box, requiring zero hassle or frustrating modifications to get everything sitting right in the sweet spot.

The modular design is a massive standout feature. Being able to run the upper guide and bash guard configuration modularly means you can tailor the protection exactly to how and where you ride without adding unnecessary bulk. On the trail, it gives total peace of mind knowing the lower chainring is shielded against direct rock strikes, while the retention keeps the chain locked securely in place even through severe, high-speed chatter and rough compressions.

It looks sleek, feels incredibly robust, and holds up to hard impacts without shifting or rattling loose. If you are running a Trek Rail and want a reliable, clean-looking chain and bash protection setup that actually fits the frame geometry properly, this V3 system is well worth grabbing. Highly recommended!

Really bad awful customer service, continuously delaying the product, and when i emailed they didnt reply for weeks and this happened 3+ times. Not good customer service even though the product looks great, would love to have tried the stem i ordered but the service ruined it for me and i probably wont shop here again. Wanted to cancel my order and they still dont reply.

Ordered at 38teeth bash guard for my bike when it turned up it didn’t fit my bike as it rubbed against chain ring when I peddled, I messaged the shop asking for help they asked for pics so I sent them and there reply was “it’s fits fine” so I showed them were it rubs and they ignored me

Whilst ordering from Unite can mean waiting a little for your product to arrive due to manufacturing time, the end result is totally worth it. Great customisation options, and the product itself is well thought out and finished to a great standard. A really innovative chain guide system.

- "Free Worldwide shipping" from the UK applies to New Zealand, but not to Norway.

- Currency and price changed between basket and checkout. I noticed that only after I placed the order. Contacted them immediately on WhatsApp, but they refused to cancel the order or refund the excess charge (up by about 17%).
The next day I emailed them and asked again to refund the difference between quoted price and actual withdrawal. So they canceled the whole order.

Now (few days later) it seams that the webshop currency issue is fixed - and the price for this item is higher.

We were a reseller of Unite. Warranty claim stays unanswered, we contacted them by e-mail and their What's App but they don't take responsibility for their bad quality and defects. 2 of 5 stems have got a defective screw thread. The Cerakote coating literally falls off just by looking on it, it's nothing about the so called durable coating. Don't waste your money for these junk products.

Awesome!

very nice UK made CNC machined parts. A good ''Hope'' equivalent. I ordered a stem and it arrived the very next day, even though I didn't choose the faster delivery option. The stem is a thing of beauty too. great to support a UK brand.