We recently switched from Line2 to Upcentral. It is so much easier to use than all the other phone services we've ever tried, and there are so many useful features! The technical support has always be... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
EXCELLENT I opted to using UpCentral because I was starting a new business and I was blown away by the features and amenities offered. I was able to get a toll free number, given the option to text,... Toon meer
Scam. Tracking shows it was delivered to an entirely different town. Customer service says they can’t help because of proof of delivery even tho the address doesn’t even match my shipping address and... Toon meer
Bedrijf heeft geantwoord
There is most definitely on Facebook a page with a "Follow," option by the name of UpCentral Store with the UpCentral Logo promoting a VitaDrink Juicer for the price of $29.99 with thousands of views... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are cloud-based business phone system built for small and medium-sized businesses. We provide a complete solution that includes voice calling, shared SMS inboxes, voicemail, call routing, scheduling, invoicing, and payment tracking—all in one easy-to-use platform. Our system helps teams streamline communication and manage day-to-day operations efficiently from anywhere. We’re focused on simplicity, reliability, and responsive support to help businesses stay connected and productive.
Contactgegevens
7181 N. Hualapai Way, Suite 130 - 884, 89166, Las Vegas, Verenigde Staten
- (702) 827-0550
- hello@upcentral.io
- upcentral.io
4,1
Goed
27 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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they delivered on time and also they…
they delivered on time and also they communicate to you nicely nice experience
23 maart 2026
Review zonder uitnodiging
Broken service
Broken service, broken promises. Got as a skype replacement, it stopped working. Need to find something else, trying to get money back from this joke company with no support.
23 juli 2025
Review zonder uitnodiging
Antwoord van Phone Company
Thank you for your feedback. While many customers have successfully ported over from Skype, we have not received any support request from you and cannot locate an account under your name.
If you are a customer and unsure how to use certain features, we’re happy to assist. Please email us at hello@upcentral.io using the email address associated with your account so we can verify your details and provide the appropriate support.
— UpCentral.io
Scam
Scam. Tracking shows it was delivered to an entirely different town. Customer service says they can’t help because of proof of delivery even tho the address doesn’t even match my shipping address and it’s not even the same town. They probably didn’t even ship anything at all.
3 mei 2025
Review zonder uitnodiging
Antwoord van Phone Company
We want to clarify that you’ve contacted UpCentral.io, a cloud-based phone service provider for businesses. We do not sell or ship any physical products.
It seems you may be trying to reach UPCENTRALSTORE.COM, which is a completely separate entity and not affiliated with us in any way. Unfortunately, despite our efforts, they continue to use a similar name, causing ongoing confusion. We hold a registered trademark for UpCentral and have already issued a cease and desist.
You can find reviews about UPCENTRALSTORE on Trustpilot here:
👉 https://www.trustpilot.com/review/upcentralstore.com
Again, we are UpCentral.io. If you’re looking for a cloud-based phone system, we’d love to help. Otherwise, we recommend reaching out to the correct business.
– UpCentral.io
Awesome company they provided fantastic…
Awesome company they provided fantastic service and were very attentive to my needs
2 mei 2025
Review zonder uitnodiging
Worth the money!
I've been using UpCentral for several months (since mid-January) and, while the interface isn't the flashiest, the service and customer service has been exceptional! And the price is unbelievable!
17 januari 2025
Review zonder uitnodiging
The setup was smooth
The setup was smooth, the features are easy to use, and support has been helpful. Would love to see a few more advanced options in the future, but overall, very satisfied!
19 april 2025
Review zonder uitnodiging
Antwoord van Phone Company
Thanks Brad, glad to hear everything went smoothly and that the setup is working well for you. Your A2P registration has also been approved. If you have any questions, feel free to reach out.
– UpCentral.io
There is most definitely on Facebook a…
There is most definitely on Facebook a page with a "Follow," option by the name of UpCentral Store with the UpCentral Logo promoting a VitaDrink Juicer for the price of $29.99 with thousands of views and comments saying they've ordered and love their Juicer. When you click on the UpCentral Store Logo it takes you to a shopping website all by the name UpStore. It also says "Grab Yours Now with the logo and upcentralstore.com The guy has dreadlocks and demonstrates the Juicer and how to use it. I shared it on my FB page at ENDTIMES. The negative comment you responded to with taking legal action is not a false review. ...REPLY to UpCentral's response: Please read my comment in its entirety as I stated it has YOUR Logo. Maybe you should go to the post on FB and check it out for yourself.
8 april 2025
Review zonder uitnodiging
Antwoord van Phone Company
We want to clarify that you’ve left a review for the wrong company.
We are UpCentral.io, a cloud-based phone service provider for businesses. We do not sell or ship any physical products. It looks like you’re referring to UpCentralStore.com, which is not affiliated with us in any way.
They’ve caused ongoing confusion by using a similar name, and despite us sending them a cease and desist (we hold a registered trademark for “UpCentral”), they continue to operate under that misleading branding.
You can find the correct business and their reviews by searching “UpCentralStore” on Trustpilot.
Please update your review to reflect the correct company. Again, we are UpCentral.io, and if you're actually looking for a cloud-based phone system, we’re happy to help.
– UpCentral.io
I am a new customer and I appreciated…
I am a new customer and I appreciated Emma Rose's service today. She was responsive and solved my problem. I will recommend you to those around me
18 maart 2025
Review zonder uitnodiging
Antwoord van Phone Company
Thank you so much for the kind words and for shouting out Emma Rose! We’re lucky to have her on the team, and we’re thrilled she was able to help you out so quickly. We truly appreciate your recommendation and are excited to have you as part of the UpCentral family!
We need an actual hold button and also…
We need an actual hold button and also when you are on a call you cannot leave the interface and you cannot do anything like checking the call logs to check the phone number if they called before unless the call is done, you also need to have a separate dialer from your dashboard😆 dashboard is a dashboard dialer is a dialer.. other than that its great...
4 februari 2025
Very helpful support team!
27 januari 2025
Antwoord van Phone Company
Thank you so much for your 5-star review! We really appreciate your support and are glad our team could help. Your feedback means a lot to us!
Great customer support
If it is available from them we are using it. We have had great help from their customer support line with timely responses to any and all questions including use and setup questions. So far so good!
15 december 2024
Antwoord van Phone Company
Thank you for your fantastic 5-star review! We’re thrilled to hear that you’ve found our service and support team helpful and timely in addressing your questions, including setup and usage. Your satisfaction is our priority, and we’re delighted to know everything is going “so far so good!” Please don’t hesitate to reach out if you need any further assistance—we’re here to help.
THEY WALKED ME THROUGH THE A2P PROCESS…
THEY WALKED ME THROUGH THE A2P PROCESS AND HANDLED THE SUBMISSION FOR ME. IT WAS SUPER EASY AND I REALLY APPRECIATE THE HELP
17 december 2024
Review zonder uitnodiging
Antwoord van Phone Company
We’re thrilled to hear that the A2P process was smooth and easy for you. Our team is always here to make things as seamless as possible, and we’re glad we could help with the submission. If you ever need further assistance, don’t hesitate to reach out!
We appreciate your kind words and your support!
Amazing support that answers promptly…
Amazing support that answers promptly and with care. Their all in one dashboard and dialer combination is simple and easy to use!
9 december 2024
Antwoord van Phone Company
We’re delighted to hear that you’re enjoying our all-in-one dashboard and dialer combination. Providing prompt and thoughtful support is our top priority, and we’re glad it’s making a difference for you!
If you ever need anything, we’re always here to help. Thank you for choosing us!
They created and hosted my website for…
They created and hosted my website for my A2P campaign at just $10 a month! amazing quality and super affordable...
5 september 2024
Antwoord van Phone Company
We’re so glad to hear that you’re happy with the quality and affordability of your website for the A2P campaign. Providing exceptional value while keeping it budget-friendly is what we aim for, and we’re thrilled it’s working well for you!
If you ever need further assistance or enhancements, don’t hesitate to reach out — we’re here to help!
Antwoord van Phone Company
Thank you for your feedback and for giving us 4 stars! We’re glad to hear you’re enjoying our phone system. We understand that messaging registration can feel a bit complicated. This process is a requirement across the entire industry, mandated by the FCC and mobile carriers in the US and Canada to ensure compliance and reduce spam messaging. While it’s not unique to UpCentral, we’re here to help make the process as smooth as possible. If you have any questions or need further assistance, please don’t hesitate to reach out. Your feedback helps us improve!
Switched from officetree to upcentral…
Switched from officetree to upcentral with ease. The porting process was smooth, and they helped with A2P registration. Thanks Emma!
1 mei 2024
Antwoord van Phone Company
Thank you so much for the wonderful 5-star review! We’re thrilled to hear that the switch from OfficeTree to UpCentral went smoothly for you. Our team, especially Emma, works hard to make processes like porting and A2P registration hassle-free. If you need any further assistance, don’t hesitate to reach out—we’re here to help!
Is excellent but can I have the option…
Is excellent but can I have the option that I can text ?
4 november 2024
Antwoord van Phone Company
Thank you so much for your positive review! We’re thrilled to hear you’re enjoying your experience with UpCentral.
Regarding your request for text messaging, we’re happy to let you know this feature can be enabled. Simply submit the A2P 10DLC campaign through your dashboard, and once approved, text messaging will be activated for your account.
If you need any assistance with the submission, don’t hesitate to reach out – we’re here to help!
Thanks again for being part of UpCentral, and we look forward to continuing to support you.
I was very impressed with how…
I was very impressed with how UpCentral.io responded to an issue one of my cell phones had with not ringing through. Within a few hours, they had an update pushed up to Play Store and sure enough it fixed the problem. We needed a very easy and "simple to setup" phone system for an emergency call bank in the event our main phone system failed. Everything worked on our live tests just the way we were hoping. It is great knowing we have a working system in the event we need to operate in an emergency.
16 juli 2024
good
all of their plan features are included with no extra costs. Highly recommended!
10 juli 2024
Review zonder uitnodiging
Antwoord van Phone Company
Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our all-inclusive plan features and the value we strive to offer. Your recommendation means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing UpCentral!
I texted them with an issue late at…
I texted them with an issue late at night thinking no one would respond until the next day, but a reply with a solution came right back to me. I was impressed! They solved another need on the spot.
3 juni 2024
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