I recently tried the Nasdrow drinks and honestly, I was really impressed 😍 The flavors are super well balanced and incredibly refreshing! The mojito is crisp and refreshing, super easy to en... Toon meer
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After receiving news that my order couldn't be completed without paying extra shipping on top of the original shipping fee, I thought being glass bottles that it would at least be packaged accordingly... Toon meer
Bedrijf heeft geantwoord
Tried the HPJuniper Single Malt. Did not taste at all like single malt when tried on ice with club soda nor with just the club soda, and I am very familier with single malts: Islay, Highlands, and La... Toon meer
Bedrijf heeft geantwoord
We love the Loxton Sauvignon Blanc, mix it 50/50 with our favourite alcoholized Pinot Grigio. Also very much enjoying the Loxton Cabernet Sauvignon, mixed 50/50 with a favourite alcoholized Cab Sauv.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Upside Drinks is Canada’s #1 store for alcohol alternatives. We offer 2,500+ non-alcoholic beverages to help you celebrate without compromise. Drink Differently Founded in 2022 in Longueuil, Québec, Upside Drinks began with a simple idea: that celebration should never come at the cost of something else. After cutting back on alcohol ourselves, we realized there were almost no exciting options for mindful drinking out there. So we created the destination we wished existed: A place entirely dedicated for alcohol alternatives. Why We Exist Alcohol-free options faced limited, uninspiring choices for too long. Upside Drinks solves that problem by gathering the most extensive collection of non-alcoholic beverages, all in one destination. Whether you’re exploring mindful drinking, looking for a better balance, or just curious about the next great taste, Upside makes it simple to celebrate your way. Our Mission At Upside Drinks, our mission is to make alcohol-free drinks easy to find and quick to get across Canada, so you Can enjoy a different way to drink with a wide range of wines, beers, spirits, and mocktails that taste as good as they look. Our Values Obsessed with our customers. Every decision starts with their experience. Impact first. We exist to create a real change in how people drink and celebrate. Beyond limits. We never settle, and we keep pushing boundaries, one sip at a time. Our Vision Our vision is to make Upside Drinks the world’s #1 reference for alcohol-free living, inspiring people everywhere to connect, celebrate, and live well, without compromise. We’re not just a shop; We’re part of a growing movement that celebrates inclusion, balance, and joy.
Contactgegevens
521 Beriault, J4G 1Z1, Longueuil, Canada
- 5145880037
- info@upsidedrinks.ca
- upsidedrinks.ca
3,1
Gemiddeld
140 reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The St Regis sparking Rose was really…
The St Regis sparking Rose was really good and tasted like a real wine.
18 april 2026
Review zonder uitnodiging
The drink i purchased tastes horrible
6 april 2026
Review zonder uitnodiging
Love that JP Chenet sparkling rosé
Love that JP Chenet sparkling rosé. And the NA passion fruit martini is great too.
10 april 2026
Review zonder uitnodiging
I recently tried the Nasdrow drinks and…
I recently tried the Nasdrow drinks and honestly, I was really impressed 😍
The flavors are super well balanced and incredibly refreshing!
The mojito is crisp and refreshing, super easy to enjoy 🍃
The espresso is bold and smooth , perfect for coffee lovers ☕️
The strawberry basil is just wow , light, fruity, with a subtle herbal twist that really stands out 🍓🌿
And the margarita… a classic, but so well done. It tastes like summer in every sip 🍋✨
You can tell these drinks are thoughtfully crafted, not too sweet, just right. I would definitely buy them again 🙌
9 april 2026
Review zonder uitnodiging
My delivery didn't come today April 13
My delivery didn't come today. today April 13
13 april 2026
Review zonder uitnodiging
Havent recieved it yet my item yet has…
Havent recieved it yet my item yet has not moved
12 april 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello,
Thank you for sharing your feedback, and we sincerely apologize for the delay and the lack of movement on your tracking. This is certainly not the experience we want you to have with Upside Drinks.
We would like to investigate this immediately to see why your package has stalled and get it moving or sent back out to you. Please reach out to our customer service team at info@upsidedrinks.ca with your order number so we can prioritize a follow-up for you.
We appreciate your patience and look forward to resolving this as quickly as possible.
The Upside Drinks Team
Didn't get delivered at all
Didn't get delivered at all. Having trouble getting money back
8 april 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello Shelley,
We are sorry to learn that your order was not delivered. We completely understand your disappointing.
Please contact our customer service team at info@upsidedrinks.ca with your order number, they would be more than happy to investigate the delay with the carrier.
We appreciate your understanding.
The Upside Drinks Team
Antwoord van Upside Drinks
Hi Diane,
Thank you so much for your feedback! We are glad to know that your delivery was fast.
We wish you a wonderful day!
The Upside Drinks Team
To sweet tasted more like juice
Tow sweet tasted more like juice
2 april 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello Robert,
We are really sorry to learn that the product you purchased did not meet your expectations. We would love to help you find your perfect match with recommendations from our experts. Please reach out to info@upsidedrinks.ca if this interests you.
Thank you!
The Upside Drinks Team
Shipping and products perfect
Good variety of products, a lot of choices
The shipping was fast and easy
30 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello,
Thank you so much for your amazing feedback! We appreciate your kind words and cannot wait to prepare your next order.
Have a lovely day!
The Upside Drinks Team
Will not order again
After receiving news that my order couldn't be completed without paying extra shipping on top of the original shipping fee, I thought being glass bottles that it would at least be packaged accordingly. The bottles arrived in thin plastic bags with some cardboard on top and bottom. Nothing in between. I ended up paying $300 for 3 bottles when I ordered 6. Also, way too many emails. I received over 30 in the week or so that I waited for my package to arrive.
31 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello Tessa,
Thank you for taking the time to share your honest feedback. We are truly sorry to learn that your experience with us fell so far short of the premium service we strive to provide.
Regarding the shipping costs, we want to clarify that while we aim for transparency, some remote regions are not fully covered by our primary carriers as mentioned on our website. In these specific cases, an agent will contact you with the next steps, whether you prefer a cancellation or to pay the additional fees. We apologize for any frustration this caused.
We are also deeply concerned by your report on the packaging and the missing items. Shipping glass is a delicate process, and the protection you described is certainly not our standard. We would like to investigate this immediately to understand why half of your order was missing and why the protection was insufficient. Please contact our customer service at info@upsidedrinks.ca
Lastly, we hear you loud and clear regarding the frequency of our emails. We aim to keep our customers informed, but it sounds like we missed the mark and became a nuisance during your wait. We are currently reviewing our automated notification settings to ensure a better balance.
The Upside Drinks Team
Prompt delivery
Prompt delivery. One of the “new” beers I tried is Sober Carpenter “White”, it has a strong taste of Corriander which I do not like. Will skip that in the future. The SC IPA and Scottish Ale are quite palatable.
26 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello,
Thank you so much for your kind feedback! If you are ever looking for personalized beer recommendations, please do not hesitate to reach out to our experts at info@upsidedrinks.ca. They would be more than happy to assist you.
The Upside Drinks Team
Awesome packaging to prevent breakage
They package as carefully as possible. I've been ordering from them for over a year and the only times I had a broken bottle, they reimbursed me quickly. They have the best choice selection of alcohol free wines, beers,and spirits. They have great sales so helps with the budget.
29 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello Sheila,
Thank you so much for being a loyal customer over the past year! We are so glad to know that you're enjoying our selection of alcohol-free wines, beers, and spirits, and that our sales are helping you stay on budget.
We take great pride in our packaging, but since we ship glass, accidents can occasionally happen. We're happy to know our team was able to resolve those rare issues quickly for you!
We look forward to preparing your next order.
The Upside Drinks Team
I tried the One+ white and disliked it…
I tried the One+ white and disliked it so much I poured it down the drain. It tastes nothing like wine and shouldn’t be marketed as such.
7 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hi Jennifer,
I am so sorry to learn that your recent wine experience wasn’t what you hoped for!
I’ve taken a look through our current selection and it appears we don’t carry a wine called "One+" at Upside Drinks. It’s possible this may have been purchased from another retailer, as we want to ensure you're reaching out to the right team for a resolution.
That said, we’d love to help you find a white wine you truly enjoy! If you want personalized recommendations from our experts, please reach to our customer service team at info@upsidedrinks.ca
The Upside Drinks Team
No accountability for big shipping delays
Extremely disappointing experience. Ordered March 14th with no delivery date in sight.
This company advertises fast shipping, but my order is now well beyond their stated delivery timelines with no known delivery date and no meaningful tracking updates.
Customer support is AI-driven and just sends vague, copy-paste responses with no clear explanation of when the order will actually arrive. Just repeatedly telling me to check back in a couple of days.
What really stands out (in a bad way) is receiving marketing emails asking how I’m enjoying the product and to leave a review here before it has even been delivered. That’s just frustrating and shows a lack of basic awareness in how their systems and customer experience are managed.
If you are ordering for a specific date or event, this is a complete failure.
Delays can happen, but being this far outside advertised timelines with no transparency or accountability is not acceptable. It's a shame because I like the products and was keen to give more a try.
27 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello,
We are truly sorry for the frustration this delay has caused. We understand how disappointing it is to receive marketing emails for products you haven't yet been able to enjoy, and we are working to better sync our automated systems with actual delivery dates.
During the colder months, we implement a heated truck policy for all the West Coast to protect our glass bottles and liquid products from freezing and breaking during transit. While this ensures your order arrives in perfect condition, it can unfortunately cause significant scheduling delays with carriers.
The good news is that this policy has now ended, and our regular shipping timeframes have resumed. If you experience any further delays moving forward, please reach out directly to our team requesting to speak to a human at info@upsidedrinks.ca so we can provide a human, personalized update.
Additionally, to better serve the West Coast including Alberta, we are opening a brand new warehouse in BC very soon, which will drastically reduce delivery times for your region.
Thank you for your patience and for being a fan of our products. Your feedback is very much appreciated.
The Upside Drinks Team
Ordered March 17 still haven’t received.
17 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hello Jackie,
We are really sorry to learn that you have not yet received your order. Please reach out to our customer service team at info@upsidedrinks.ca and they will be able to help you further.
The Upside Drinks Team
Great Drink collections
Great Drink collections. Total Surprise
25 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hi Priyesh,
Thank you so much for your kind review! We are happy to learn that you enjoy our drink selection.
If you are ever looking for personalized recommendations based on your preferences, please do not hesitate to reach out to our customer experience team at info@upsidedrinks.ca
The Upside Drinks Team
OMG GIN
OMG, the NOA dry gin is absolutley amazing. Tastes just like the real thing. Was totally impressed.
21 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hi Janice,
That is so wonderful to know! We completely agree, the NOA Premium Dry Gin is a total game-changer for anyone looking for that authentic gin "bite" without the alcohol. It’s always a win when a non-alcoholic spirit can truly impress a gin lover.
Please don't hesitate to reach out to our customer experience team at info@upsidedrinks.ca if you want personalized recommendations.
The Upside Drinks Team
Mixed Review
Guinness 0 is lovely.
However, I am not the intended consumer of the Little Saints - St. Oak, I found it to be terrible. I’m sure many people love it, though, just not me.
23 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hi Sam,
Thank you for your honest feedback! We are sorry to learn that the Little Saints product you purchased did not reach your expectations.
Our customer experience team would be more than happy to help you find products based on your preferences. You may reach out to them at info@upsidedrinks.ca
Thank you again and we hope you find your favorite product soon!
The Upside Drinks Team
Always a perfect experience
Always a perfect experience! No complaints!
24 maart 2026
Review zonder uitnodiging
Antwoord van Upside Drinks
Hi Anna,
Thank you so much for the glowing review! We are incredibly happy to hear that you’ve had a perfect experience with us every time. Knowing that we’ve met your expectations with no complaints is the best feedback we could ask for.
We look forward to preparing your next order!
The Upside Drinks Team
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