All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into accou... Toon meer
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Lees wat reviewers zeggen
Great service fast shipping definitely one of my 2 favorite places to buy gunpla or models in general. They have a pretty good selection of kits from hg to pg and beyond plus they carry hard to find t... Toon meer
Got the item as described. Arrived in excellent condition. All runners were in great shape. Nothing was missing, broken or deformed. As I ordered the upscaled RG Zeong 1/100 scale. Communication betwe... Toon meer
All orders I have made so far (3-4) have come in a timely fashion with little delay with prices that are either comparable or lower than other sellers. I have heard of delays for pre-orders, but as of... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Contactgegevens
Verenigde Staten
- usagundamstore.com
4,8
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Great experience with my order
Great experience with my order! Arrived earlier than expected, was a plus! Definitely will order more for our son!
3 augustus 2026
Always the best!
4 augustus 2026
Excellemt delivery service.
27 juli 2026
Good general experience
Easy to order, actually notified the status of my order and had no need to call for any concerns. Delivery was quick and undamaged. Will order the rest of the Armored Core 6 collection soon.
3 augustus 2026
Your staff is highly knowledgeable…
Your staff is highly knowledgeable super friendly and quiet efficient . Thanks for that
3 augustus 2026
Great store and fast shipping!!
Just got back into the Gunpla hobby and I would say this store has about everything I need to build my kits. Shipping is fast and everything arrives in good packaging.
27 juli 2026
USAGS has really good sales and I've…
USAGS has really good sales and I've never had any problems with any orders.
25 juli 2026
Just straight forward a big problem I…
Just straight forward a big problem I see listed is the whole pre order system which is why I don’t pre order in case shipment issues happen to them I only buy in stock and I’ve never had a problem
3 augustus 2026
The website itself to present the items…
The website itself to present the items could be better but this election of product is good for the hobby
27 juli 2026
Placing the order was great
Placing the order was great, no problems but it took way to long to ship
3 augustus 2026
Antwoord van usagundamstore.com
Hi Paul!
Thank you so much for taking the time to provide us with feedback regarding your order. We truly appreciate you bringing your experience to our attention.
I went ahead and looked into your order, and I can confirm that it shipped on the third business day, which falls within our estimated processing timeframe. However, I do see that there was a slight delay with our shipping partner in getting the package delivered to you.
While the delay occurred after the order left our facility, we understand how frustrating it can be when an order takes longer than expected to arrive. I’ll be sure to pass your feedback along to our shipping partner so they can review the delay and help us improve the experience for our customers moving forward.
Thank you again for your feedback and for giving us the opportunity to look into this for you!
Great product and was shipped fast.
27 juli 2026
👍 but how can I use my points?
3 augustus 2026
Overall Just a Great Experience
Package comes earlier than expected which I’m always a sucker for, a really great selection of Gunplas not to mention the very fair price for each different size for said Gunplas, packaged very neatly to where I’m actually able to keep the Gunpla’s packaging, and are always in pristine shape.
27 juli 2026
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