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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Next to none tests This platform even with an installed app on the PC has literally no tests at all? Now i get why UserFeel is considered one of the most unreliable platforms amongst all of them

Beoordeeld met 5 van de 5 sterren

Userfeel is a legit platform for usability testing. The pay is fair for the time, and payments come through PayPal once tests are approved. Sometimes tests are limited depending on your profile, but o... Toon meer

Beoordeeld met 4 van de 5 sterren

I worked with them as a user tester and found them to be trustworthy and responsive — they addressed my concerns quickly and paid me within a week. The only reason I wouldn't give a full 5/5 is that... Toon meer

Beoordeeld met 5 van de 5 sterren

I had opportunity to use this user testing tool for my online store, and I can't recommend it enough! The insights provided were significantly. This tool need to be considered, particularly about prod... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Discover your visitors issues and doubts with a better user testing tool. Get better insights from our panel of high quality testers. No subscription needed. No monthly fees. $60 per user test.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

96 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 1 van de 5 sterren

Did not pay anything

SCAM! They are scammer. I was waiting for my payment. But this site has been removed the survey optiona and survey history option. That means, they have scammed with me. They have eaten my full money. Shame u on guys. You have eaten my hard working money.

28 mei 2024
Review zonder uitnodiging
Logo Userfeel

Antwoord van Userfeel

Have you contacted our support? Contact us at https://app.userfeel.com/contact for immediate support. We pay hundreds of testers daily. We pay within 7 days of test completion.

Beoordeeld met 3 van de 5 sterren

Payment complete

Update: Usefeel has paid me for the survey I completed in my review/complaint, hence I have upgraded the review. It would have been a higher rating had it been review and paid on a timely basis or when I initially made the claim.

Additionally, the survey option has been deleted due to a severance of the partnership. I take this as a serious move to remediated the problem.

I've been endeavoring to collect a payment of $13.10 for a Health Hygiene study that was duly completed on Precision Sample's end. However, Userfeel has not updated my status to reflect the completion, thus delaying the processing of my payment. I've been awaiting this payment since the study's completion on Precision Sample's wall on Userfeel's platform.

Userfeel
481243 Hygiene Survey Pending approval 03/04/2024 22:29:18 $13.10

Precision Sample History on Userfeel's platform:
2024-04-03 12:55:26 481243 Hygiene Survey 13.1 Complete

Despite my attempts to address this issue with their support team, I have not received a resolution. I was informed that it could take weeks or even months to receive credit. After verifying that the study was successfully completed on Precision Sample's platform, I contacted Userfeel once more to update my completion status. However, they are still awaiting a response from Precision Sample - how is that so, when the study is already complete. This was my first time participating in this survey, and I have not completed it elsewhere using the same survey ID. If payment is not received within the next 24-48 hours, I will escalate the matter to the Better Business Bureau (BBB) and the Federal Trade Commission (FTC) due to potential fraudulent activity.

One of their representatives got back to me, and they have since terminated their partnership with the external provider, Precision Sample, after supposedly attempting to contact them for pay out. That survey options is eliminated from their site as well as Userfeel's responsibility to pay me what I am owed. I will report to BBB (if possible), the FTC and file legal action against Userfeel for this lost payment with the evidence I have and they have attempted to erase.

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Le site Userfeel est fiable j’ai eu…

Le site Userfeel est fiable j’ai eu deux tests le premier j’ai eu problème technique a me connecter pour faire le test mais le deuxième c’était la bonne j’ai passé le test et je viens de recevoir un mail avec une bonne nouvelle. J’ai été payé ça a pris un peu de temps mais ça valait le coût d’attendre. Merci et foncez.

25 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam Seite. Größte Zeitverschwendung

Scam. Lässt mich erst eine Umfrage ausfüllen, und am Ende heißt es, ich passe nicht ins Umfrageprofil, nachdem ich bereits mehrere Minuten Fragen beantwortet habe!!!!

8 april 2024
Review zonder uitnodiging
Logo Userfeel

Antwoord van Userfeel

Have you contacted our support? Contact us at https://app.userfeel.com/contact for immediate support. We pay hundreds of testers daily. We pay within 7 days of test completion.

Beoordeeld met 5 van de 5 sterren

Easy to complete

The tasks were easy to navigate especially when you watch the demo and follow it strictly to the letter. I got paid $20. Nice one

25 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good

The work has been very enjoyable and really easy and satisfying.

29 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Major league con artists

Major league con artists. They get you to fill out all their stuff then once you are finished you do a sample review, then you are supposed to be able to make money doing this. So you check back and they say we don't have any paying reviews do this one for free.Then they use the free reviews that you did to sell to companies. hahaha they tricked me.

15 januari 2024
Review zonder uitnodiging
Logo Userfeel

Antwoord van Userfeel

That's not true. We ask for 1 qualification test and only, which by the way does not belong to any of our clients. We don't get paid for that. Instead, we pay to review and rate these qualifications tests. After that, test availability depends on sales we generate, tester avaiability etc.

Beoordeeld met 4 van de 5 sterren

مرحبا

مرحبا
ملخص التجربه جديدة ومبتكرة خاصه الصوت اي انني قيمت بالصوت اثناء الاختبار وقد وجدت صعوبه من ناحيه التعبير لكن تم الاجتياز وجصلت على المكأفاه

العيب الوحيد قله الاختبارت المتوفرة

10 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I think they are great

I think they are great. I made decent money for the test i've taken and haven't had any problems.

2 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a scam

This company is a scam. I did multiple surveys, did not get paid for any of them. Do not waist your time on this company. False advertisement company does not pay you for your time.

1 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

$3 tests with instructions that take 40…

$3 tests with instructions that take 40 minutes to complete! This is just free labour and it needs to stop. They make so much money from their clients and pay us not even 5%. Who is in charge for regulating these companies and making sure they do not take advantage of people?

Answer for the Userfeel employer: There were, in total, around 20 questions for that particular test. It took me almost 5 minutes to answer the first two questions. Instead of being sarcastic with the people who help you put food on your table, maybe you should focus on doing your job well and providing helpful answers rather than derogatory ones.

18 november 2023
Review zonder uitnodiging
Logo Userfeel

Antwoord van Userfeel

There is a timer for each test that stops recording when time limit is reached. How did you manage to do a 5-minute test for 40 minutes?

Beoordeeld met 5 van de 5 sterren

userfeel the best

hello everyone , i have been using this testing platform for a while now , and i can assure u that this is the best testing website in the market now . the only red flag is that u won't find 60$ moderated live test

13 oktober 2023
Review zonder uitnodiging

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