Dear Simon,
It is with much dismay, that Vamoose has received this review. Especially, given that we have been in non-stop communication with you since we executed the clean.
As previously explained to you, we are a small business and we cannot afford to take liability for damage(s) we did not inflict. You first accused Vamoose of damaging your cooker, and when that issue was resolved, you then went on to accuse (6 days following the clean) Vamoose of breaking your tumble drier, and you even went so far to state that if we did not pay for a replacement you will post damaging reviews on all social media outlets. We have been fair and provided you with responses to all of your complaints.
Regardless, it is disheartening to have received this review despite the continuous attempts we have made to appease you. As you know, customer satisfaction is our number one priority, and we have a
great reputation for performing high standard cleans, and that’s evidenced in the reviews we receive from our customers, which I am sure led you to purchase our services.
Vamoose Cleaning Services