Vanhallenmelbourne Reviews 170

Poor quality Chinese import, lengthy time for shipping, did not fit at all, no tags on item, company is based in Netherlands not Melbourne Australia. Will not honour the refund policy as shipping takes longer than 7 days to return to Netherlands. Do not waste your time and money!

I did some digging before buying from this company - they pretend to be melbourne based, use an Amsterdam address and operate multiple other sites using either the same website (translated to Dutch, targeting netherlands), VAT number and/or address. Reviews have them based in China. Obviously not a legitimate company.

When a product doesn't fit (XXL the size of a M) youre offered with an option to pay 25% of what you purchased it for originally on another size (there are no bigger sizes) or 15% of purchase price refunded and you keep the garment. Disappointing and not worth the trouble.

Sizing was a bit off, and the material feels thin. Okay for occasional wear.

The shirt looks nice, but the stitching isn't perfect. Took 10 days to arrive.

Deceptive and disappointing!! Poor quality, not as advertised!! Leather!! Suede!!! Fake ripoffs and not as advertised. SO SO disappointed!!!
DO NOT BUY FROM THIS SITE!!!

Do not buy from them. Ships from china and is very bad quality, looked good in the photo but was extremely cheap material considering the jacket was $120, I can buy far better quality jackets for $60. Will never buy from them again. Since it’s sent from china they tell me customs could make the cost more than the product for returning. They offer a 10% refund, which is an absolute disgrace. Avoid at all costs.

The product took awhile to get here and it’s absolute garbage. I would never buy it again. I bought a size up from what I thought would fit me and it’s still too small and the quality is awful. Don’t waste your money.

I purchased what was described as a linen shirt. On arrival it was not linen. It was polyester. I asked for a full refund. I paid for the product to be sent back to the warehouse in China. They refused to accept the item back and it was returned to me. They will not process the refund until the shirt is returned. 20+ emails and 5 month later I still have no refund. DON'T BUY.

WARNING, DO NOT BUY FROM HERE!!!

Products quality, style, size, colours and fabric are all not true to the picture ypu think you are buying in Melbourne Australia. The company operates under false pretences and is unprofessional and dishonest.

It's a scam! do not buy from here, the clothing is cheap and made in china, store isnt based in melbourne or Australia, I tried cancelling my order but then they said it already shipped and it couldnt be cancelled even though my order hadnt even be processed yet? So i called my bank and luckily that gave me money back by via chargeback, now ive got my money back and two cheap shirts that dont even fit made by some kids in a sweatshop.

Not bad overall, just wish the fabric felt a bit thicker and sturdier.

If I could I would give no star.
Please be aware of this company. Their picture look good, but their products was shockingly cheap. I received my formal dress today that was not cheap, but came looking very cheap. So so disappointed!!!

Van Hallen Melbourne – Disappointed and Misled

I ordered a cardigan for my husband on May 5th, and as of May 20th, it still hasn’t arrived. I placed the order thinking this company was based in Melbourne, but it’s now clear that the product is not coming from Australia at all.

After doing some digging and reading other customer reviews, I strongly believe this is a scam or at the very least, a misleading business.

Please be cautious before ordering from Van Hallen Melbourne.

The quality’s decent for the price, but the fit wasn’t quite right for me.

AVOID at all costs ! The product is a cheap, terrible quality material, absolute rubbish from China. You can buy better and MUCH cheaper from TEMU. Don't believe in 5 star reviews, they're fake ! The support will gaslight you about a refund telling you how great their product is and how much they want to help you in the end leaving you out of pocket with a rubbish product.

BEWARE!!! I have ordered and received a 3 Piece Cotton Suit from Van Hallen Melbourne. But was send a polyester version which is also, in my opinion, of the lowest quality similar to that of a cheap dress-up costume.
They have offered to refund the purchase price but require me to return the items at my expense and warned me that it will be expensive and will take months. Seems like a well calculated way to scam money from people through nasty return policies. BEWARE!!!

Scammers. Still trying to get a refund 5 months later

Quality is poor. Sizing on my suit was wayyyy off - like 3 sizes too small. Refund process is a nightmare and they are certainly not based in Australia - actually in China! Stay away. Not worth your money or time.

Piece of absolute SHIT! to the highest level total scammers!!!
Van Hallen China not Melbourne like the website advertises,
These guys should be in jail This piece of garbage suit they sent, after I asked you to refund me and cancel my order ,as I found out you lied about where the company was from ,claiming to be an Australian brand when you are based in china and you still delayed and sent it late anyway, this suit is beyond a joke and not what was described I ordered an XL and I can’t even get it on it’s that small and the material isnt even cotton it’s honestly, something you would find in a costume store on a ventriloquist’s dummy I demanded a full refund from this con job of a website, and they just give you the run around. Please don’t buy !!!