VanPimps Reviews 

Bang on, quick delivery and got what I wanted. Thanks guys be back for more soon

Very pleased with the new seat covers, as described and look great, a little awkward to fit but worth the effort. Despatched and delivered quickly I would be happy to use Van Pimps again.

Ordered front splitter for my Transit Custom and was really impressed with the quality, a little fiddly to fit but that’s probably just me.

Easy web site great price delivery on time will be using again and would recommend to everyone

The seat covers look very smart,durable and top quality. They are expensive but worth every penny. Difficult to fit with no instructions, I googled the covers and a private buyer did a video on the best way to fit which was great, it's a pity that Vanpimps haven't done there own instruction video

Item arrived on time, was a good fit

Delivered within 2 days well packed fitting instructions very helpful as this was my first time fitting running boards very happy great product from a good seller

just great from when i ordered it and turned up when they said it was great company
will be coming back for stuff for my van

Very quick delivery, very pleased

Brilliant experience dealing with van pimps, ordered 2 side windows for custom transit, arrived promptly and in good order. Quick turnaround on delivery, will be using again.

Stuff all arrived as described and very quick delivery

i ordered a bonnet bra that matched the picture advertised but the one they are selling is for a different van,several emails later i asking if they sell the one wanted,but was told to return it(at my cost) for a credit, but they wont tell me if they sell the one want,
I gave up asking the same question,

Outstanding service. Speedy solution to my problem. Awesome

Very please with customer service. I asked when something would be back in stock. Got a reply within the hour.
Luke C actually went to the warehouse to check and found some more of what I needed. Excellent service. Above and beyond.
I keep buying from here as the products do exactly what they say. Fully recommend.
(Pssst Van Pimps. Get instructions for products)

The delivery was excellent but the drivers side glass poorly contours the van. Only obvious once fitted. This leaves a larger gap than on the passenger side, therefore showing sealant. Think the QC needs further work before reaching the end user.

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the job. Also me being a prat and doing it on a really cold day and not reading the adhesive tube instructions which clearly says warm it in hot water first. So a quick dash to the kitchen, under the hot tap and away we go again. I'd definitely recommend this window supplier.

Ordered two rear privacy windows for our beloved VW Crafter (Morticia)😆 Fast delivery even being Christmas and New year, products very well packaged, was a bit concerned as they were delivered via courier but all was fine, just need to fit them now !🫣🤔

One star is forced I am afraid as this company would not get 1 star if that was possible.

I would avoid this company like the plague. They sell goods that can be purchased from many other suppliers but one thing this company does not do is respond to warranty issues.

They do not react & leave it over a week to contact what they say is the manufacturer to actually really be a UK distributor of the product.

Then because they are incapable of reacting in the way in which was advised to them & even the contact whom they needed to speak with they didn’t bother meaning the vehicle is not even usable for now 3 weeks but which will be over 6 weeks due to Christmas. All of which was completely unavoidable but their methods & ability is disgusting at best.

Avoid ! Completely avoid !

The response… to a Google review left is laughable. You were contacted by the garage carrying out the work & two members of your team repeatedly asking the garage irrelevant information as all had been provided.

Initially you responded to the garage saying there was zero stock in the UK of a replacement shock as discontinued from the range. I made one call to the UK distributor of Bilstein & they had stock & were based near to your location. You were informed of this & even given the name & contact I had spoken to. Again your poor efforts as a company made zero contact with this distributor who you buy your stock from.Then to add insult to injury you continued with your scripted incorrect information from a Ben B & said you had received no response from Bilstein although it is not Bilstein you are dealing with it was ThyssenKrupp Bilstein Technical Centre UK so effectively their UK agent. I spoke with them of which I have names of the people I spoke with & they informed me that they had responded to your warranty claim & no one had replied back to them & they were closing for Christmas but the guy still at the office of ThyssenKrupp Bilstein Technical Centre UK even said he would wait there for one of your team to collect the warranty replacement so that this could be done prior to the Christmas holidays even though you had only emailed them that actual day. You had not reacted to the information provided by the repairing garage. Clearly expecting them to just have the vehicle using the ramp space whilst your team dawdled on the matter & did not demonstrate any urgency although again explained to Ben B. This also meaning that the vehicle was off the road now since the 4th December. Meaning a considerable amount of loss of earnings as a business as this vehicle is a business vehicle again of which was notified to Ben B.

Nothing has been done with any urgency or any consideration by your company of which I will be seeking loss if earnings over. Also to then today by the illusive Ben B decide to tell the garage that they have to pay for the replacement shock & you will have the other collected & sent back to Bilstein (actually ThyssenKrupp Bilstein Technical Centre UK) & they will test the item to see if it is faulty & then if it is refund the payment. Although from speaking to your supplier ThyssenKrupp Bilstein Technical Centre UK they tell me that the whole process is a very simple one & you as a company would have to pay for the replacement until they received the faulty one & then they would credit your account with this cost. But as a company you want to pass that responsibility on to your customer the garage carrying out the repairs. Utterly shocking & respond with whatever lies or poor information you like but I can categorically tell you it is all utter nonsense & as stated I have the names of all the people I have spoken to at your suppliers and they may chose to confirm or deny this but also have proof of these calls. So my advice would be improve on your excuses & really look in to the matter & have one of your directors call me & discuss the best way to proceed. Your company supplied the faulty goods & should have acted in a way that resolved the matter a lot faster than what your poor team have carried out.

So ZERO stars & still definitely avoid !

Spoiler arrived quickly, well packed,great finish,look forward to adding it to the caddy.well done