Vape At Door UK Reviews 

I have been ordering from VAD for some time, I’ve never had any major issues, and the very minor one I had was put right almost immediately, without any fuss.
Shout out to Dan
He gives any query his personal attention and things are absolutely perfect.
I wouldnt vape shop anywhere else.

Great price and quick deliveries thank you

customer services are great! my go to vape place will defo be ordering again 🙂

Excellent experience with this company. I've used them for a few months now and never been disappointed. Always on time and with little bonuses. Glad I found them

After taking my order and payment you contacted me to say most of it was out of stock offered full units instead of refills , poor management of stock control, has happened several times

A big thank you for my order. And very quick delivery to. Many thanks all.

They went out of their way when a product I order was no longer I. Stock to find me a replacement! Clear open and honest communication throughout, have used many times and never had a problem. Quick fast delivery and products are always as described and of high quality!

First order was small, as you're always dubious when using a company for the first time on the internet. All was okay, now ordering in larger quantities and never had any problems. All deliveries have been correct to order, and all arrived on time. Just had the one faulty battery, but I'm sure it would have been replaced, had I asked. Highly recommend.

Good. Always arrive on time and any issues that happen they compensate for it

Excellent service and very helpful staff, very quick delivery, the best vape site going!

This store is great. I’ve been buying from there for a long time now. The customer service is the best I’ve ever experienced in any business, not just from a vape store. I’d highly recommend them to anyone.

I have been ordering from this company for a while now, the first time i was a bit scared as had bad experience from other online companies, but there was no need to be. I had an issue with a vape and Dan replied straightaway and was very helpful. My recent order was delayed and Dan got it shipped asap. What i love is their honesty he straight up told me there was a delay in the shipment. That is what you call excellent customer service! I strongly recommend them and their prices are very reasonable, but its the good customer service that does it for me.

Have been ordering with vape at the door for well over a year now , always keep you updated with delivery times etc . Will continue to order from here

Everything was fine. I don't believe in 10/10 so could not give you 5/5. You must always strive so if you get a 10/10 or a 5/5 where can you go, only down. My only gripe is when I get an offer on email, it is only just after I have already ordered or won't link to my account so never benefit and I have spent quite a few quid with you so do feel a little bit peeved.

The best online service for anyone who vape , fast and allways have great deal , cheer's Dan for all you do.

Fast delivery and easy to order no messing and good products

Purchased off this company for over a year, the products are always what I ordered and the delivery is super fast and free if you spend over £30.. great customer service and have recommended to friends who now vapeatdoor

I have bought from vape at door before. Brilliant prices. Excellent delivery time. Will buy again from vape at door.

After quite a few orders (I like to try something new, ha ha ha!), I can honestly say that this site has now become my “go to” for all my vaping needs.
A great selection to choose from, and what puts it above the rest, is the option to actually buy the extra refill tanks. As some places just sell the kits. So it’s frustrating when you can’t order more extra pods once you’ve found one you like. Not here! They have a smorgasbord to pick from, reasonably priced and delivered really quickly.
Keep doing what you do, as you’re doing it well, and you have a loyal customer here.
Top marks all round, from communication, offers, selection, and price.
I couldn’t ask for any better!

Vape at Door have consistently been good, great prices and choices. I was after a different brand, but unfortunately it was out of stock, but the team messaged me to order similar device. The Maxgo range is pretty good, not as smooth as my initial order, Hayati Pro, but will enjoy these for the moment.
Keep up the good work team.
All the best for 2026.