Placed order enquired a week later where it was, was told sorry having trouble with supplier we will give you a refund. Wonder how long that will take?
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Found Vape Liquid on the search for a particular brand & liquid I like and I’m so glad I found them! The delivery is always quick! Recently had an issue where I only received one liquid instead of 5,... Toon meer
Great company to deal with. I placed my order but did not include the house number🙈. Order returned to seller and I was quite annoyed about it thinking it was their mistake 🙃. Customer service info... Toon meer
I contacted Paul from the sales team for advice after my ‘go-to’ liquid seemed to be out of stock. He suggested a great alternative which I cannot wait to try. Speedy no-fuss delivery and extremely re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vaping products specialist.
Contactgegevens
Verenigd Koninkrijk
- contactus@vapeliquiduk.com
- vapeliquiduk.com
3,7
Gemiddeld
48 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Absolutely avoid!!!
Ignored my emails, took a week to send, paid for 24hr tracked but was sent via 48hr tracked. Avoid!!!
And poor customer service. Telling me im banned,like I would want to order from a company like this again, no thanks
6 november 2025
Antwoord van vapeliquiduk
Well Nathan, I've just checked and we have no emails from you at all. Further, we don't offer "24hr tracked", we offer "Shipping Method: 1-2 days (depends on courier)". So how about stop lying, and consider yourself banned.
Good, please don't. Goodbye.
Placed order enquired a week later…
Placed order enquired a week later where it was, was told sorry having trouble with supplier we will give you a refund. Wonder how long that will take?
31 oktober 2025
Antwoord van vapeliquiduk
Yeah it's not good but also not our fault, so thanks for the 1* review 🤦♂️ Anyway you should have your refund by now.
Out of date product
Ordered for next day delivery and it came 3 days later and the juice was out of date . Won't be buying again
7 april 2025
Antwoord van vapeliquiduk
We don't offer next day delivery but thanks for blaming a small business for the postal service's delays and trying to harm our reputation. Also we sent you a replacement plus some freebies yet you still thought a 1 star review was appropriate. Consider yourself barred from our shop.
Easy to use…
6 maart 2025
Great company to deal with
Great company to deal with. I placed my order but did not include the house number🙈. Order returned to seller and I was quite annoyed about it thinking it was their mistake 🙃. Customer service informed me about the issue and send my items again very fast, included also a juice gift which was very nice, even though it wasn't their fault.
Competitive prices as well 😉
4 maart 2025
Review zonder uitnodiging
Fab company & customer service!
Found Vape Liquid on the search for a particular brand & liquid I like and I’m so glad I found them! The delivery is always quick! Recently had an issue where I only received one liquid instead of 5, emailed and received a quick response from Paul who was super helpful and sent out 5 more and on top of that some extras as a gift! Amazing customer service and would definitely recommend to other people! Thanks again!
3 maart 2025
Review zonder uitnodiging
Really helpful and quick to respond to…
Really helpful and quick to respond to my question- checked stock for me and my order arrived within a few days - would recommend
18 februari 2025
Great customer service
Vape juice sent an incorrect juice flavour to me and the way in which they handled it was absolutely brilliant. Quick response to my email, no quibbles and not only sent me a replacement juice but also an extra juice too!! Great service.
I have purchased from Vape Juice for a number of months now and find they are always quick to send out the order (normally arrives within 2 days) and their recent demonstration of how well they handle problems just goes to show they are great to do business with. Thanks, Vape Juice team.
21 januari 2025
Review zonder uitnodiging
Had trouble with delivery company but…
Had trouble with delivery company but was resolved in no time thanks to first class communication. Will definitely use again.
Graham
2 december 2024
Brought 25 bottle and all are out of date
Brought 25 bottles. Only got 24 of what I ordered and 1 of a different flavour. All of which are past their expiry date.
28 november 2024
Great service & quick delivery…
Great service & quick delivery definitely use again 👍🏻
29 november 2024
Amazing service
Amazing service, The Order was super fast, ordered and rec the next day in the UK for a friend to bring abroad for me, It was a Great quality liquid. and great prices, I will be ordering again from this company.
18 september 2024
Antwoord van vapeliquiduk
Thank you so much for your kind review, we try our best!
Antwoord van vapeliquiduk
Very glad to hear this, thanks so much for taking the time to review!
Excellent
Excellent, missed an email from them for a vape salt and they just refunded me. Also great vape salt flavours and cheap thanku.
14 augustus 2024
Antwoord van vapeliquiduk
We're very glad to hear you had a good experience Pal!
The product was fine
The product was fine. The delivery took an age despite paying extra to receive it within a couple of days.
1 juni 2024
Antwoord van vapeliquiduk
We process and post our orders immediately, so it's not fair to give us a bad review for something that's totally out of our control. Not cool Susan.
Antwoord van vapeliquiduk
We're very glad to hear you're happy, thanks so much for taking the time to leave a review.
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