Vapor Clean Reviews 

1.808
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Vapor clean came to clean our food production facility before we opened. They were friendly, professional and efficient and we were really impressed by how thorough they were and how fresh the whole b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The initial phone call was easy and pleasant. The young lady on the call was polite, friendly and very helpful. The booking was made quickly and simply over the phone, and follow up emails, including... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The lovely Sam, the technician, was brilliant. He arrived early, offered lots of advice and told us exactly what he intended to do.... fussed the cats, who were very curious, and worked diligently th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very easy to book and clear upfront cost. The gentleman that came to clean our cooker wasn’t phased by how badly it needed cleaning and did a brilliant job. Highly recommend.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoonmaakdienst
  2. Tapijtreinigingsbedrijf
  3. Commerciële schoonmaakdienst
  4. Hogedrukreiniging
  5. Reinigingsbedrijf voor meubelbekleding
  6. Glazenwasser

Geschreven door het bedrijf

Commercial & Domestic cleaning services like no other. Vapor Clean uses dry steam technology, along with other advanced technology and modern techniques, to provide fast and efficient eco-friendly cleaning services. With full-time employed professional cleaning technicians, Vapor Clean is able to carry out a vast range of cleaning services through Weston Super Mare, Bristol, Gloucester & Cheltenham, covering the majority of the south west. Services include oven cleaning, carpet cleaning, window cleaning, pressure washing, end of tenancy cleaning, deep cleaning, kitchen extract cleaning, commercial kitchen deep cleaning.

Environmental Friendly Services

Geschreven door het bedrijf

Vapor Clean is committed to being as environmentally friendly as possible
From the Vapor Steam itself in some circumstances allowing us to clean solution free, to operating with smaller, lower carbon footprint vehicles, using as little plastic as possible and making sure we wash and re-use cloths, Vapor Clean carry out all services with the environment in mind. We only have one earth and although we need to clean, we do this in a way which keeps things green.

Free Returns Guarantee

If you are dissatified contact our team for a free return

If you are dissatified contact our team for a free return
We want to leave all our customers happy at the end of a clean, if for some unlikely reason you are dissatisfied contact our customer service team within 72 hours of your clean being completed providing the full details and they will investigate and arrange for a Techncian to return and rectify.

Contactgegevens

Get A Quote

Let us know How we can help you

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
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2 sterren
1 ster

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4,7

Alle reviews

(1.808)

190 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I reached out to Vapor Clean WSM just…

I reached out to Vapor Clean WSM just to ask about pricing and services, and the customer service alone deserves five stars. They were very responsive, friendly, and took the time to explain everything clearly without any pressure to book. It made the whole process easy and comfortable, and I definitely plan on booking later in the year because of how professional and helpful they were. Highly recommend based on customer service alone!

12 januari 2026
Review zonder uitnodiging
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for sharing this lovely feedback. We’re really pleased to hear that your initial enquiry felt clear, friendly, and pressure‑free — that’s exactly the experience we want every customer to have.

It means a lot that our approach made things easy and comfortable for you, and we truly appreciate your intention to book with us later in the year.

Thank you again for the recommendation and for taking the time to leave such a thoughtful review.

Daniella

Beoordeeld met 5 van de 5 sterren

Oven clean

Thanks to Vapor Clean for a (long overdue!) clean of our oven, hob and extractor filters before a house move. VC were able to fit us in at relatively short notice. The technician was polite and friendly, turned up on time and was tidy, efficient, and thorough with the cleaning.

2 januari 2026
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Antwoord van Vapor Clean

Thank you so much for taking the time to share your experience. We’re delighted to hear that we could help get everything sparkling ahead of your move. It’s great to know our technician made a positive impression and that the clean met your expectations.

We really appreciate you choosing Vapor Clean and wish you all the best in your new home.

Daniella

Beoordeeld met 5 van de 5 sterren

Impressed

From customer services,Ann to the carpet cleaner Alex both were very polite and well mannered ,and very professional. Alex worked wonders on my carpet and worked very hard getting out a few stains that I was surprised he removed . I was so pleased with the end result that I will be reusing you in the future .

9 januari 2026
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Antwoord van Vapor Clean

Thank you so much for sharing your experience. It’s wonderful to hear that both Ann and Alex made such a positive impression with their professionalism and manners.

Alex will be especially pleased to know his hard work on those stubborn stains made such a difference.

We’re delighted you’re happy with the results and truly appreciate your intention to return.
I hope we can help again in the future for any cleaning services you may require.

Daniella

Beoordeeld met 5 van de 5 sterren

Great company

Great company , really really pleased with clean. Professional and punctual Booked with Lily. Really polite and helpful would definitely recommend

18 december 2025
Review zonder uitnodiging
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for your lovely feedback. We’re delighted to hear you were pleased with the clean and found everything professional and punctual. Lily will be thrilled to know she made such a positive impression.
We truly appreciate your recommendation and look forward to helping you again in the future.

Daniella

Beoordeeld met 5 van de 5 sterren

great quick service

great quick service, aways arrives on time and always completes a great job.

many thanks

9 januari 2026
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Antwoord van Vapor Clean

Thank you so much for taking the time to leave this review. We’re really pleased to hear you’ve consistently had great, reliable service from our team.
Arriving on time and delivering a thorough job every visit is exactly what we aim for.
Many thanks for your continued support.

Daniella

Beoordeeld met 1 van de 5 sterren

bad expirenece

I requested a full house and carpet cleaning for the property I was moving into on the same day. I was advised the cleaning would take approximately seven hours. However, there was a delay in the previous owner vacating the property; they were scheduled to leave by 10 AM, but did not depart until 12 PM. Vapor Clean informed me that they would begin cleaning from the top floor while the previous owner continued moving out, which was acceptable to both parties.
Later, at noon, I received another call from the cleaning company explaining that, due to the owner's delay, they would not be able to complete all tasks as planned, and asked me to prioritise areas for cleaning. I specified the bathroom and kitchen (limited to oven and hob).
Unfortunately, several issues arose with the cleaning. The shower area, basin, taps, and toilet seat were not properly cleaned and still showed limescale and stains. This was disappointing given their advertised commitment to thorough service. Additionally, while the website stated carpets would dry within 30 minutes, the cleaner advised it would actually take 24 hours. As we needed to move in immediately, he suggested using plastic sheeting overnight, which was inconsistent with the advertised information.
The services were supposed to include:
• Cobweb removal
• Internal window cleaning (glass, handles, frames, sills)
• Door cleaning (frames, handles, glass, treads)
• Light fittings, shades, and switches
• Radiators
• Skirting boards, architrave, dado/picture rails
• Curtain poles dusted
• Plugs, switches, fixtures
• Fitted furniture (interior/exterior)
• Mirrors & pictures
• Carpets and hard floors vacuumed
• Hard floors mopped
• All cupboards and drawers (interior/exterior, doors, shelves)
• Tiles degreased and buffed
• Worktops degreased and buffed
• Exterior appliances cleaned
• Washing machine soap drawer cleaned
• Fridge/freezer interior & exterior cleaned
• Sink/taps and fixings de-scaled
• Descaling of shower, bath, sink, plugs, showerheads, hoses, pipes
• Shower screen, rails, handles, seals descaled
• Tiles descaled and buffed dry
• Taps, soap trays de-scaled and buffed dry
• Toilet pan descaled and disinfected (including pan, seat, fixtures)
• Mirrors, shelving, cabinets cleaned
• Extractor fan vacuumed
For these services, I paid £84 for oven cleaning and £110 for full carpet cleaning, both as additional charges.
Based on my experience, only about 20–30% of the work was completed over four to five hours, despite having paid in full.

7 januari 2026
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you for your feedback. We're genuinely sorry to hear that your experience didn’t meet expectations, especially during what we understand was a stressful moving day.

We do want to clarify that when our team arrived, the property was still fully occupied, with belongings in all rooms. This significantly impacted our ability to begin the full clean as planned. Despite this, we started on the top floor with agreement from both parties and later sent an additional technician to help maximise what could be achieved once full access was granted — which wasn’t until after midday.

Given the reduced timeframe and limited access, we contacted you to prioritise key areas, and our team worked hard to complete those to the best possible standard under the circumstances. We’re sorry to hear that some areas didn’t meet your expectations, and we’ll be reviewing this internally.

Regarding carpet drying times, we always aim to provide realistic guidance based on the property’s ventilation and weather conditions. While our website states carpets can dry within 30 minutes under ideal conditions, we advised a longer drying time in your case to ensure transparency.

We appreciate your comments and will use them to improve how we communicate in time-sensitive situations like this. If you’d like to discuss this further, we’re happy to speak directly.

Daniella

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant 👏

Excellent service from start to finish. Was even able to book Christmas week. My carpets look brand new. Very thorough cleaning and explanation throughout!!!
I would highly recommend Vapor Clean

7 januari 2026
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for the glowing review! We’re thrilled we could help over Christmas week and that your carpets are looking brand new. It’s great to hear our technician kept you informed throughout — we always aim for a thorough and reassuring service. Thanks again for the recommendation!
Hope to see you again in the future :)

Daniella

Beoordeeld met 5 van de 5 sterren

Excellent job

Will deep cleaned our Bosch double oven today for us before we move house. He was on time, professional and did a brilliant job. Would highly recommend!

6 januari 2026
Review zonder uitnodiging
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for the fantastic review! We’re really pleased to hear that Will delivered such a great clean for your Bosch double oven before your move. Being on time, professional, and thorough is exactly what we aim for, so your feedback means a lot.

We truly appreciate the recommendation and hope we can help you again in the future with any other cleaning services you require.

Daniella

Beoordeeld met 3 van de 5 sterren

The oven still felt greasy and when I…

The oven still felt greasy and when I put the oven on the kitchen filled with smoke and I had to open the windows and put the extractor fan on. A very disappointing experience for the amount it cost.

19 december 2025
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Antwoord van Vapor Clean

Thank you for taking the time to share your feedback. I’m really sorry to hear that your oven still felt greasy and produced smoke after the clean — that’s not the standard we aim to deliver!

We do offer a free revisit policy if we’re notified within 72 hours of the appointment, as we always want the chance to put things right. Unfortunately, we didn’t hear from you, but we still appreciate you letting us know about your experience.

Thank you again for your feedback — it genuinely helps us improve.

Daniella

Beoordeeld met 5 van de 5 sterren

Lee was very good with a very dirty…

Lee was very good with a very dirty oven.

19 december 2025
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for your review. We’re really glad to hear that Lee did such a great job for you, especially with a very dirty oven. We’ll be sure to pass your kind words on to him.

We appreciate you choosing Vapor Clean and hope to help again in the future.

Daniella

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Lewis was really friendly and carpets turned out brilliantly!

18 december 2025
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you for sharing your feedback! We’re so pleased to hear that Lewis made the experience friendly and that your carpets look brilliant after the clean. It’s always great to know our team’s efforts make such a difference, and we look forward to helping again whenever you need us.
Daniella

Beoordeeld met 1 van de 5 sterren

My experience was absolutely horrible, we struggled to pay as we were moving and wanted to have a professional clean, we had to move into a dirty carpet

Well my husband contacted Vapor clean, we were moving to the new house to just clean the lounge and stairs, they cleaned and left the area patchy with obvious dirt, we were advised not to go on the carpet and since we don’t live there yet on day 4 I took my vac carpet cleaner to do a spot and it was really clean so we contacted them on day 5, the manager according to the persons that spoke with me said the carpet was really dirty,(if my carpet was clean I wouldn’t pay you to clean it) they only responded with I need to pay another £60 note that the previous cost was £89, sent mails and now they confirmed they won’t be coming back to do the job I payed for. During one of the call a technician that came to measure my tv area spoke to the customer service that this carpet is not clean at all that they need to send someone over but still Vapor clean wants me to pay again which I feel is cheating, I will advise not to even bother yourself. Get another company to do you cleaning I would have uploaded pictures if this platform allows

31 oktober 2025
Review zonder uitnodiging
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you for taking the time to share your feedback. We are sorry to hear you remain unhappy with the carpet clean carried out at your property.

Our technician completed the work and the individual present at the time confirmed they were pleased with the results, even observing the dirty water being extracted from the carpets. A few days later, you hired a Vax machine and some further dirty water was released, which understandably raised your concerns. However, when carpets are heavily soiled, it is common for embedded dirt to continue releasing over time, even after a professional clean. This does not reflect a lack of care or skill, but rather the depth of soiling within the fibres.

We do offer a free‑of‑charge revisit if we are notified within 72 hours of the clean. As this was not the case here, we instead offered a revisit at a reduced cost as a goodwill gesture.

We take all feedback seriously and will continue to review our processes to ensure customers receive clear communication and the best possible service.

Daniella

Beoordeeld met 5 van de 5 sterren

Excellent service!

Will cleaned our range cooker today - he was on time, polite and did an excellent job of cleaning our cooker which hadn’t had a deep clean in years! We are really pleased with the results and will definitely be using Vapor Clean again.

16 december 2025
Review zonder uitnodiging
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for your kind words! We’re delighted to hear that Will provided excellent service and that you’re pleased with the results of your range cooker clean. It’s wonderful to know the difference a deep clean has made, and we truly appreciate your recommendation. We look forward to welcoming you back to Vapor Clean again in the future.
Daniella

Beoordeeld met 5 van de 5 sterren

Good reliable service

Lee was efficient, he let me know that he was running late due to traffic. He was polite and friendly. It was easy to make the appointment through vapour clean, everything was explained.

3 december 2025
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Antwoord van Vapor Clean

Thank you for sharing your experience! We’re glad you found our service reliable and appreciated the clear communication and friendliness. It’s great to hear the booking process was easy and everything was explained clearly. We look forward to helping you again in the future.
Daniella

Beoordeeld met 5 van de 5 sterren

Best oven cleaning service Ive used

Great service quick efficient and on time. Did a great job of cleaning both the ovens .

9 december 2025
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for your kind words! We’re delighted to hear you found our service quick, efficient, and on time, and that you’re happy with the results on both ovens. Your feedback means a lot to us, and we look forward to helping you again in the future.
Daniella

Beoordeeld met 5 van de 5 sterren

Recently moved into a property where…

Recently moved into a property where the oven had been left in quite a state. Vapor clean did such an amazing job. The oven, hob and extraction look brand new. They left the kitchen in a clean condition as well. I would highly recommend them.

4 december 2025
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for your kind words and recommendation. We’re delighted to hear that you were pleased with the results and that your oven, hob and extraction now look brand new. Our team always aims to leave kitchens spotless after a clean, so it’s great to know this stood out to you.

We truly appreciate you taking the time to share your experience and look forward to helping again in the future.
Daniella

Beoordeeld met 5 van de 5 sterren

On time and did a fantastic job

On time and did a fantastic job. No fuss just got on with the work. He even tidied up before he left. A friendly attitude to customers, was much appreciated. I will be calling on you again to do my new home when I move sometime in the new year. Many thanks and have a good Christmas.

5 december 2025
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that the work was carried out to your satisfaction and that our technician’s friendly attitude and attention to tidiness stood out. It means a lot to know you’ll be calling on us again for your new home in the new year.

Wishing you a wonderful Christmas and a happy start to 2026 — we look forward to working with you again!
Daniella

Beoordeeld met 5 van de 5 sterren

Quality

Amazing work kept us informed just an fantastic job I would recommend this company to anyone

27 november 2025
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Antwoord van Vapor Clean

Thank you for such a fantastic review! We’re delighted to hear you were kept informed throughout and that the results impressed you. It’s wonderful to know you’d recommend us — feedback like this means a lot to the whole team.
Daniella

Beoordeeld met 5 van de 5 sterren

Oven cleaning

Will cleaned my oven today & I had a phone call to advise me that he would be a little bit late arriving as he was stuck in heavy traffic which I really appreciated. He was really friendly & answered all the questions I asked with good knowledge .My kitchen was left clean & tidy when he had finished. Great job. Would recommend. Thanks 😁

4 december 2025
Review zonder uitnodiging
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for your thoughtful review! We're really pleased to hear that Will kept you informed and made a great impression with his friendly manner and expert knowledge. It's great to know your kitchen was left spotless and you're happy with the results. We’ll be sure to pass your kind words on to him — thanks again for recommending us! 😄
Daniella

Beoordeeld met 5 van de 5 sterren

Will arrived promptly and immediately…

Will arrived promptly and immediately explained how the process would work. Very friendly and efficient. Oven is mostly used for roast dinners and we thought it would just get a little cleaner...we were wrong! Shiny and ready for action!

3 december 2025
Review zonder uitnodiging
Logo Vapor Clean

Antwoord van Vapor Clean

Thank you so much for your lovely review! We're thrilled to hear that Will made such a great impression — prompt, friendly, and clear from the start. We'll be sure to pass your kind words on to Will.
Daniella

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