sold liquid made in 2020 for £2 off (£17.99 reduced from £19.99) - their mystery boxes with expired liquid is fresher. left prices unchanged after my complaint.
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Lees wat reviewers zeggen
Placed my order 27 June, its now 7 July and not a word about my £40 order - emailed their customer service yesterday but not a thing back. Wish I'd read these reviews before ordering
Ordering on there website was easy, next day said it was dispatched, that was on 19th November and I still haven't received my items, I contacted them on the 1st December and was told Royal had lost m... Toon meer
Bedrijf heeft geantwoord
I ordered on a Thursday and paid for special next day delivery. It is now 5 Days later on Tuesday and my order still hasn't arrived. I have emailed customer services and have not even had a reply. So... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Vapor Shop Direct is UK's leading online vape shop of the latest and best e-cigarette starter kits, e-liquids, tanks, mods, and vaping accessories.
Contactgegevens
Verenigd Koninkrijk
- vaporshopdirect.com
1,4
Zeer slecht
70 reviews
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Good price, fast shipping but expired geek bars...
The 100ml of e liquid was a good price on sale. The geek bars were a good price, 3 for £10. But they are expired and the expiration date is blacked out with a felt tip marker which is a bit dodgy. They're ok tho. It can be labeled as expired and that's why they're on sale. Instead of blacking out the exp date. The shipping was very fast, a day or two.
17 april 2022
Still yet to receive my purchase nearly…
Still yet to receive my purchase nearly a week later after paying for 2-4 day signed and already having my money taken out of the account
10 april 2022
Terrible customer service
I have ordered a few times and each time it has taken over 10 days to receive the order despite paying for 1st class delivery. I ordered 3 weeks ago and received 8 packs of refill cartridges. On using the 1st pack they all leaked and the liquid was dark in colour and I ended up throwing away that pack and the next. On opening the 3rd pack I noticed that they were out of date by a year! I emailed them and asked to send them back for a refund. They asked for a picture of the date label which I sent straight away but I have had no further response despite emailing 3 times. Really awful customer service and it’s disgusting that they are selling out of date products and then won’t correspond to try and solve the problem. Avoid avoid avoid!
29 maart 2022
Review zonder uitnodiging
The vape was out of date by two years…
The vape was out of date by two years also the box said do not sale outside USA.
25 maart 2022
DO NOT BUY HERE!!
I placed my order at 5th of march
I got the order confirmation and after that nothing
I send a email at 9th of march and until now 12th march i got no answer
So untill now 1 star
Two day after i send a second email i got an answer with apologises
The package was lost by the RoyalMail
I get an replacement
One day later i got an email that the package was sent wit a track and trace
Now waiting for delivery in the Netherlands
Review upgrade from 1 star to 3 stars
I have received my order but it was incomplete
I orderd two bottles of 100ml but I received only one
Probably it was sold out but the told me nothing
I have send them now 3 email to come with a solution but they are not answering me
I now have sent them my fifth email and after a week again no answer
What an awfull shop is this, i wil never never buy here again
12 maart 2022
Order not dispatched after a month of…
Order not dispatched after a month of waiting and no reply to enquiries.
15 februari 2022
I have placed an order 2 weeks ago and no reply
I have placed an order 2 weeks ago, still have not received a confirmation of shipping or tracking, i have sent more than 4 emails asking for status updates with no reply.
9 februari 2022
Review zonder uitnodiging
I ordered on a Thursday and paid for…
I ordered on a Thursday and paid for special next day delivery. It is now 5 Days later on Tuesday and my order still hasn't arrived. I have emailed customer services and have not even had a reply. So very disappointed with their service. I understand Covid has affected time scales however I have not even been offered an explanation. If I had been offered an explanation I would have been more patient therefore I have requested a refund. But guess what? No reply
11 januari 2022
Ordered at 2.30 and was delivered at 4…
Ordered at 2.30 and was delivered at 4 great service highly recommend
30 december 2021
A great website
A great website. Delivery is very quick. I've ordered from here a lot and only once have I had a problem. I contacted customer support and with 3 days, problem was sorted.
An easy to use website great selection of products, very Well priced and great delivery
28 december 2021
Will never get anything from here again…
Will never get anything from here again that juice was not good little to no flavor have vaped this juice for a long time something not right
19 december 2021
Very happy with the price and service
2 december 2021
Thank U so much!
Thank U so much! I'm very happy with the product, It came quickly & nicely packaged! Definetly will be ordering again!
16 november 2021
Ordering was easy and the shipping to…
Ordering was easy and the shipping to Bermuda arrived in a much shorter time than expected. I will definitely be ordering again.
5 november 2021
Stay clear simple as that
Stay clear simple as that. Shocking service had to email them regarding order (twice I may add) as hadn’t heard anything for 3 day and my items weren’t even in stock in the first place. Would have been nice to have been notified. NEVER AGAIN
16 september 2021
Review zonder uitnodiging
Bunch of cowboys
No reply to emails, no item dispatched , no refund given by the company, I had to do a CHARGEBACK to get my money back.
AVOID AT ALL COSTS, A COMPANY RUN BY A BUNCH OF COWBOYS.
24 mei 2021
Review zonder uitnodiging
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