Outstanding customer service from Olivia. I had to return 4 packs of UB Mini S3 coils I purchased in May as they did not fit in my Ursa Empty Cartridges or connect with my device. Olivia sent me a fre... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This was a repeat order, i have been getting vape liquids and vapes from this company for about 18 months now, always excellent products and next working day delivery. Can’t recommend highly enough.
Bedrijf heeft geantwoord
super fast delivery,great easy to use products my only complain was not recieving the free vape juice with my last voopoo vape and coils,i really liked the blue razz lemonade with my first order fro... Toon meer
Bedrijf heeft geantwoord
I have used Vapouriz for a number of years and always received orders promptly and well packaged. The products are one of my favourite and i have recommended them to friends. I actually had a problem... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2011, Vapouriz Electronic Cigarettes is committed to providing premium quality electronic cigarettes accessories, and e-liquids manufactured right here in the UK by Vapour Labs (a Vapouriz company). As one of the leading brands in the UK, we offer over 50 different flavours of Vapouriz Premium e-liquid, in five different strengths of nicotine (including zero percent).
Contactgegevens
7a Henley Business Park, GU3 2DX, Guildford, Verenigd Koninkrijk
- 0800 644 0000
- support@vapouriz.com
- vapouriz.co.uk
4,8
Uitstekend
5K reviews
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Antwoord van Vapouriz
Hi David,
Thank you for your great review!
We're pleased to hear that you were happy with our service. We really appreciate your feedback and look forward to serving you again soon.
Kind regards,
Rose
Antwoord van Vapouriz
Hi Lorraine,
Thank you for your excellent review!
We're delighted to hear that you were happy with the service and fast delivery as always. We really appreciate your continued support and look forward to serving you again soon.
Kind regards
Rose
Quick processing and dispatch as usual
Quick processing and dispatch as usual. Good relationship with Evri
3 juni 2026
Antwoord van Vapouriz
Hi James,
Thank you for your great review!
We're pleased to hear that your order was processed and dispatched quickly as usual, and that everything arrived smoothly via Evri. We really appreciate your continued support and look forward to serving you again soon.
Kind regards
Rose
Antwoord van Vapouriz
Hi John,
Thank you for your great review!
We're pleased to hear that you were happy with the fast delivery and enjoyed the flavour. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Vape doesn't last that long on fully…
Vape doesn't last that long on fully charged and when I had it was leaking when I put liquid into the vape
3 juni 2026
Antwoord van Vapouriz
Hi,
Thank you for your feedback, and we’re really sorry to hear about the issues you’ve experienced with your vape.
We apologise that the device is not lasting as expected on a full charge and that you experienced leaking when filling it with liquid. This is certainly not the experience we want for our customers.
We can see that you are already in contact with one of our customer service advisors, and we are currently awaiting a response from you so we can assist further and resolve this for you as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Rose
Delivery (Evri) did not arrive on…
Delivery (Evri) did not arrive on time, but rapid response from Vapouriz and welcome effort to rectify
3 juni 2026
Antwoord van Vapouriz
Hi Nicola,
Thank you for your feedback.
We’re sorry to hear that your delivery with Evri did not arrive on time, and we completely understand how frustrating that can be. However, we’re really pleased to hear that our team was able to respond quickly and make efforts to put things right for you.
We appreciate your patience and your kind comments about our service, and we’ll continue working hard to ensure a smoother experience going forward.
Thank you for your support.
Kind regards
Rose
Antwoord van Vapouriz
Hi Gary,
Thank you for your great review!
We're delighted to hear that everything has been top-notch as always. We really appreciate your continued support and look forward to serving you again soon.
Kind regards
Rose
Always quick with despatching orders
Always quick with despatching orders. Customer services are also excellent.
2 juni 2026
Antwoord van Vapouriz
Hi Steve,
Thank you for your great review!
We're delighted to hear that your orders are always dispatched quickly and that you've had a positive experience with our customer service team. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Fast very good service.
1 juni 2026
Antwoord van Vapouriz
Hi Peter,
Thank you for your great review!
We're pleased to hear that you received fast and very good service. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Top quality products and reliable service…
Top quality products and reliable outstanding service. A great range of top quality products combined with outstanding service, means I don't have to shop anywhere else. Thank you
1 juni 2026
Antwoord van Vapouriz
Hi,
We are so pleased to hear you appreciate our product range and outstanding service. Your loyalty means a lot to us, and we are grateful for your kind words.
Kind regards
Rose
Antwoord van Vapouriz
Hi Amanda,
Thank you for your kind review! We’re really glad to hear you were happy with the service and fast delivery. We appreciate you taking the time to share your feedback and hope to see you again soon.
Kind regards
Rose
Great prices and fast delivery
Great prices and fast delivery. Thankyou so much. Will definitely be using site again
31 mei 2026
Antwoord van Vapouriz
Hi Alan,
Thank you for the lovely feedback! We're really pleased to hear you're happy with the prices and fast delivery. It means a lot to know you'll be using us again, and we look forward to serving you next time.
Kind regards
Rose
Antwoord van Vapouriz
Hi Deborah,
Thank you for your review! We're glad to hear you were happy with the quick delivery and found our vape pods good value. We really appreciate your support and hope to see you again soon.
Kind regards
Rose
Antwoord van Vapouriz
Hi Sheila,
Thank you for your kind feedback! We're really pleased to hear the service was friendly and punctual, and we’ll be sure to pass your lovely comments on. We appreciate you taking the time to share your experience.
Kind regards
Rose
Been buying from vaporise for years now…
Been buying from vaporise for years now website easy to browse and purchase and delivery is quick so I’m happy with this company 👌🏻
30 mei 2026
Antwoord van Vapouriz
Hi Nesta,
Thank you so much for your continued support over the years! We're really pleased to hear you find the website easy to use and that delivery has consistently been quick for you. It means a lot to know you're happy with the service, and we look forward to keeping it that way!
Kind regards
Rose
Antwoord van Vapouriz
Hi David,
Thank you for your lovely feedback! We're really glad to hear you were happy with both the service and the product. We appreciate you taking the time to leave a review and look forward to helping you again soon.
Kind regards
Rose
Antwoord van Vapouriz
Hi Paul,
Thank you for your kind review! We're really pleased to hear you're happy with the product and that reordering online has been quick and easy for you. It’s great to know your orders are arriving promptly too. We appreciate your support and look forward to serving you again soon.
Kind regards
Rose
Always excellent service
The speed of delivery is superb - ordered Saturday lunchtime, delivered on Sunday. Fantastic!
15 mei 2026
Antwoord van Vapouriz
Hi Danielle,
Thank you for the great feedback! We're delighted to hear your order arrived so quickly, especially over the weekend. It’s always our aim to get things to you as fast and smoothly as possible, and we really appreciate you taking the time to share your experience.
Kind regards
Rose
Been using vapourz.co.uk for years.
Been using vapouriz .co.uk for years.
Quick service.
Free postage.
Great prices.
29 mei 2026
Antwoord van Vapouriz
Hi Susan,
Thanks for your continued loyalty over the years; it really means a lot to us. We’re pleased to hear you’ve consistently had a quick service and found our pricing and free delivery worthwhile. We look forward to keeping things just as smooth for you in the future.
Kind regards
Rose
Gggggggrrreeeaaattt
15 mei 2026
Antwoord van Vapouriz
Hi Matthew,
Thanks for the fun review! We're really glad to hear you had a great experience—appreciate you taking the time to share it!
Kind regards
Rose
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