I had purchased a refurbished safe and was immediately impressed with the build quality and functionality! It met my requirements perfectly! After several months, my refurb model had some issues. I... Toon meer
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I spent a good amount of years in the Customer Service realm, working for L.L. Bean in Maine; 15 years to be exact. So I can tell when a company is providing world-class service to their customers, an... Toon meer
I recently purchased a Vaultek safe and it’s great! I got the one that looks like an alarm clock and I love it. But, more importantly, the young man who guided me on my buying journey from the company... Toon meer
Had to reach out to support for something that was my own fault and they responded within minutes and helped me quickly and effectively solve the issue. I’ve never had customer service as quick or as... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.
Contactgegevens
37 N. Orange Ave STE 770, 32801, Orlando, Verenigde Staten
- (407) 329-4164
- support@vaulteksafe.com
- vaulteksafe.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lifepod 10 (small one) fits a G19.5…
Lifepod 10 (small one) fits a G19.5 with RMR and Tadian Guardian. Can also hold a removed Surefire X300 (A) on the side. Perfect for transport
My safe had stopped responding to me…
My safe had stopped responding to me not allowing me to gain access. It was out of warranty but VAULTEK took it back and repaired it and shipped it back at no charge.excellent customer service and support!
The many usages
Im so happy that I have bougth 5 of the same pice and the customers service great
The ease of use and the highly secure…
The ease of use and the highly secure method of firearm storage.
Good Safe But...
Good safe but the new app update doesn't work with older WiFi safes so I have to use 2 Vaultek apps AND I have to keep the safe plugged in at all times? Really? That wasn't very well thought out. I wish you still sold the older version WiFi compatible 30 series.
Great Safe super happy
Brandon made my otherwise a bit…
Brandon made my otherwise a bit confusing decision making process easy. Helped me figure out what I needed and didn’t. Then the order came quickly and I’m all sorted out in just a few days.
I purchased the Vaultek DS5i Smart…
I purchased the Vaultek DS5i Smart Station safe which I happen to REALLY like. I contacted your customer support and was fortunate to have connected with Morgan. Morgan was professional, listened to what the issue was. He then walked me through the troubleshooting process. He saved me from a potential negative experience and turn it into a positive one. I work in a similar environment and I understand the demands of the job. Morgan is an exceptional representative for Vaultek. Give this man a raise, bonus, or a gift card for his professionalism.
Regards,
Oscar Urbina
A satisfied Vaultek safe owner.
Great customer service
I purchased a Vaultek safe for my truck about 5 years ago and was very happy with the product. The controls stopped working so I contacted the company. They offered to service it even though it was out of warranty, with no cost to me except to ship it there. It was not repairable, but they sent a like-new refurbished unit that works just like brand new. I was very impressed with their level of service and they have earned a lifelong customer.
Amazing company!!!
Absolutely incredible customer service!! I purchased my Vaultek lockbox and the previous owner didn’t include the keys. Within one business day Vaultek completely resolved the issue. My product is high quality and I am looking forward to using it! Thanks so much Vaultek!! I will definitely be recommending their products to…everyone!!
Great customer service/products
Great customer service, had an issue with an expensive safe and they helped me with a warranty claim to fix it. Great safe!
Great Service
I'm impressed with Vaultek Safe
I'm impressed with Vaultek Safe, It's a quality product that will last a lifetime with features that are easy to use with the technology of today. They deliver on time with no hick-ups and damage. I would recomend these safes for anyone looking for a safe way to retain a weapon at home or away. Thank you Vaultek.
Safe and Sound
Living in an apartment, I needed a safe that was practical, secure, and manageable in size and weight. This one checked all the boxes. It was reasonable to bring in, yet once set up, it feels solid and secure.
The customizable interior is fantastic. You can configure most of the space to suit your setup, which makes organization easy. It’s clean-looking, well-designed, and blends in nicely without screaming “gun safe.”
Access is quick and simple for authorized users, which was important to me. Overall, I’m very pleased with it and would absolutely recommend it.
Awesome product!!!!
Fast and great shipping. Great product. I just love it!!! Exceeds my expectations.
For the safety and security of my family!
Easy to order and a great price for the security of myself and my family. It’s fits perfect on my nightstand and was very easy to setup.
Vaultek safes are great…
Vaultek safes are great very happy with the safes that I have and as a firearms trainer I do recommend them to my students all the time. With Illinois being a gun safe state the selection Vaultek offers is great.
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