Vaultek Safe Reviews 

I love the safe, only problem is that it frequently drops wifi in the middle of the night and does not reconnect. Otherwise it would be 5 stars

Excellent customer service! I called in, and Brandon was very friendly. He was sure if the upgrade kit that I wanted (for an older unit) was still available, but promised that he’d find out. Sure enough, he emailed me an hour later and said they had one, and that they’d mail it out (for free). I received just two days later, because they priority shipper it. Very happy with how I was taken care of!

I had purchased one small safe from Vaultek for my car and found the quality exceptional. I returned to purchase a larger safe and accessory for our home. Due to a change in family circumstance and well after having taken delivery of the new safe, I contacted Vaultek and asked if they would consider accepting a return despite the length of time I had it.

I explained my situation and the the items had not been opened, and I have to say the company were both highly responsive and incredibly helpful. They accepted the return and processed the refund promptly.

So I can say two things about Vaultek:
1) The product I purchased from them is quite impressive.

2) The experience I had when needing to see about a return was also exceptional. I hope and intend to do business with them again in the future and wish them every success. My experience tells me it will be well deserved.

Long time customer! Started with a lifepod grew into their larger safes and sliders and LOVE THEM!!! This by far is a superior company offering a far advanced product and even better customer service. Any questions are addressed by customer service almost immediately and they stand behind their products. Will be adding more to my collection very soon.

Sent in safe for repair. They sent return shipping label for me to send it in. And the turn around time was super fast.

Vaultek is absolutely the best - feature packed and at a great price

The LifePod XRC is a well-constructed safe for whatever you need to store and protect. Like other LifePod enclosures, it comes with a cable to connect it to something substantial so it can't "walk away". The cable is easily cut through, which really only keeps honest people honest. If someone wants your safe, it's theirs.

The outer shell makes the entire case rather sexy. But it scratches easily and can be marred with little effort. If there is a fire, the safe will simply melt around your valuables until your valuables begin to combust. So, not safe when the possibility of a fire exists.

I'm using this XRC to store weapons, and the current weight of the whole case now exceeds 60lbs. This makes the wheels a must. I can store many handguns and magazines in the lid; however, you can only fit two rifles in the case but only if there are no optics on the rifles.

Another issue I have found is that if you mount handguns in the lid, when you close the safe, they push down onto the rifles and or optics. As long as you don't shake the safe (by dragging it across the surface of the road, for instance) I do not believe the shuffling of the weapons against each other will damage any of the objects.

Overall, a great safe, with just a few minor issues. I'd buy it again, but then I own more than one rifle with optics on them, so I kind of need another one.

Your products are as advertised. Customer service is outstanding.

My Safe came super quick, was super simple to set up and the quality is top shelf!!.. #VAULTEKFOREVER

My husband can’t wait to Christmas TO OPEN i am making him wait but he knows what it is!!! We have several small Vaultek safes in our house!

Horrible set up instructions and follow up. I need to return this non-functioning product.

I love it!!
Buts it’s kinda heavy.

This case is the best case out there. Extremely high quality, sharp design, and smart design. The modular storage system has a multitude of different configurations. Go to the range with a lot less gear and look good doing it all while having a little more peace of mind your setup is secure.

Fast turnaround on a warranty repair. My unit was promptly returned to me in "like new" condition.
It seems customer service is non existent these days in this country but, it’s alive and well at Vaultek.

The MR series is a little touch sensitive. When removing or replacing anything it triggers the alarm. Have not called to see if this unit is intended to alarm after an authorized user opens it, but mine does.

Nice little gun safe to handle overflow in gun room.

Overall, I like the safe, but I also have some concerns. First off, I get "offline" warnings every couple of days. Now, maybe that is my internet, but I doubt it; it's probably the safe. Secondly, the fingerprint scanner is good, but it isn't great. Sometimes, it takes a try or two before it works. Thirdly, is that the setup instructions are truly awful. The connection instructions that came with my unit didn't actually apply to my unit. That caused me hours of frustration before I contacted support to find out that the instructions they gave me were wrong for my unit. How does that happen? Great idea, poor execution.

Vaultek answered the questions I had before purchase. The purchase went smoothly, and shipping was fast. The LifePod XRC is an awesome case. Most importantly, I feel like I can securely store my firearms in my vehicle when I need to and not have to worry about them walking away. The features are great and the case looks great too.

Had a safe for a couple years and it was fantastic. I ended up needing to have it serviced. They were quick and thorough. After a couple weeks, the same issue started to arise. They decided to send a complete upgraded safe. Great service, and a great product as well.

I have own the DS2i for a couple years and now the NDS2i.

I have loved them since I received them.

I write this review to talk about their customer service. I have had a couple small issues and they have been nothing but perfect though the process.

Electronics have issues it’s a given but… how they handed is top notch service!!

Thank you VAULTEK team!!!

If you have had doubts, push them to the side and buy one today!!