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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We recently took a vacation and felt far more secure with these protective cards in our wallets!! There's no way to judge their effectiveness, but let's just say that we experienced no hacks or finan... Toon meer

Beoordeeld met 5 van de 5 sterren

Vaultskin offers a variety of small, well designed card and paper currency wallets in a variety of colors. As this is a recent purchase, durability is unknown but the item appears to be well construc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I’ve had mixed feelings about Vaultskin products. While their minimalist designs and leather quality are great, some issues stand out—like stiff sliders and weak magnets in the phone case or tricky ca... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just got the NOTTING HILL Zipper Wallet and it is AMAZING!!! It is EXACTLY what I needed. Quality and well designed.. I can organize all of my cards finally. This wallet is the mother of wallet or... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

Introducing Vaultskin, a fashion-plus brand. Vaultskin isn’t just fashion. It is gorgeously fashionable premium leather wallets and iPhone accessories with thoughtful design features and unique technology that keeps you several steps ahead of card-skimming criminals. Vaultskin looks exquisite. It provides unparalleled RFID protection. It feels beautiful and minimalist. Vaultskin is engineered elegance. The following pages show you our range, created by a symphony of designers, engineers, architects and technologists to be utterly unique and desirable.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

226 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,7

Alle reviews

(226)

41 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The slim size with functionality is…

The slim size with functionality is what attracted me to Vaultskin. After a couple weeks of use, I am pleased with the functionality of this slim wallet. So much so, I may purchase another Vaultskin wallet.

11 april 2023
Logo Vaultskin

Antwoord van Vaultskin

We're pleased to hear that you're happy with your wallet! :)

Beoordeeld met 5 van de 5 sterren

My son who lives in London loves his…

My son who lives in London loves his wallet and your customer service was very efficient and done with great respect and I wish you great success. Diane Cross

7 maart 2023
Logo Vaultskin

Antwoord van Vaultskin

Thank you for your kind words, Diane! We're delighted to hear that your son loves his Vaultskin wallet and that you had a positive experience with our customer service. Your support and well-wishes mean a lot to us.

Beoordeeld met 5 van de 5 sterren

I love my wallet it’s functional and…

I love my wallet it’s functional and very nicely made and very attractive

8 maart 2023
Logo Vaultskin

Antwoord van Vaultskin

We're thrilled to hear that you love your Vaultskin wallet! Functionality, quality, and attractiveness are key features we aim to provide with our products. Your satisfaction is our priority, and your feedback is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Nice purse

Nice purse, compact, stylish

6 maart 2023
Logo Vaultskin

Antwoord van Vaultskin

We're glad to hear that you like it. :)

Beoordeeld met 5 van de 5 sterren

Useful and stylish

I have had so many compliments about my Victoria iPhone case. Now I no longer struggle to find my phone when it rings, and when I want to take a quick photograph it is always to hand. When it’s time for a phone upgrade I will definitely be back for another case. The guys at Vaultskin were so helpful, delivery was foc, altogether a great experience.

6 maart 2023
Logo Vaultskin

Antwoord van Vaultskin

We're thrilled to hear that you've been receiving compliments on your Victoria iPhone case! Our products are designed to not only be functional but also stylish, and it's wonderful to know that it's made your life more convenient.

When it's time for your phone upgrade, we'll be here to provide you with another top-notch case. Your positive feedback and experience mean a lot to us.

Beoordeeld met 5 van de 5 sterren

Great experience

Great communication great service, good quality item and exactly what I wanted.

4 maart 2023
Logo Vaultskin

Antwoord van Vaultskin

We're happy to hear that we've met your expectations. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Quality product

Quality product, I no longer carry around a massive wallet with things in it that I don’t need !

2 maart 2023
Logo Vaultskin

Antwoord van Vaultskin

We're delighted to hear that our product has helped you streamline your everyday carry! Our aim is to provide quality, functional solutions to our customers, and it's great to know that you're enjoying the benefits of a more minimalist approach.

Beoordeeld met 2 van de 5 sterren

great customer service, poor experience

I was sent the wrong order twice before finally receiving the correct one. It’s not a bad wallet, but the cards I have stick to the inside every time I use it, which makes it difficult to get them out.

1 maart 2023
Logo Vaultskin

Antwoord van Vaultskin

Dear Kevin,

We're truly sorry to hear about the difficulties you've faced with your recent orders and the inconvenience caused by the cards sticking inside your wallet. Your experience is important to us, and we're committed to making it right.

Regarding the order mix-up, we understand how frustrating that can be, and we apologize for the confusion. Our aim is to ensure you receive the correct products in a timely manner.

As for the issue with the cards sticking, this is not the experience we want for our customers. We use genuine leather, which can sometimes lead to cards sticking. Over time, the leather should naturally loosen up and alleviate this issue. However, to assist you in the short term, we recommend placing a single card in each slot initially, which should make it easier to remove them.

We greatly appreciate your feedback as it helps us improve our products and services. If you have any further concerns or require additional assistance, please reach out to us at info@vaultskin.com. We're here to help and ensure you have a wallet that meets your expectations.

Best regards,
Your Vaultskin Team



Beoordeeld met 2 van de 5 sterren

Poor customer experience.

The ethos of the company appears to be one of seeking excellence in the design and manufacture. They seem to have forgotten about customer service. I ordered a product, but was not informed that it is out of stock in the UK. It seems to be coming from Germany, but no trace of any progress. Never had this problem with Bellroy products! Looks like others have had the same poor Vaultskin service.

11 maart 2023
Review zonder uitnodiging
Logo Vaultskin

Antwoord van Vaultskin

Dear Laurence,

Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you've faced with your recent order. Your experience is important to us, and we're committed to addressing your concerns.

We deeply value the trust you place in us, and it's disheartening to hear that your order was not promptly fulfilled as expected. We apologize for the oversight in communicating the stock availability accurately.

The delay in shipping that you've experienced is not reflective of the high standards we aim to uphold. We understand your frustration, and we're working diligently to improve our fulfillment process, including shipping from our German location to the UK, to prevent such issues in the future.

We greatly appreciate your comparison to Bellroy, and we're taking your feedback seriously to enhance our customer service and ensure a seamless shopping experience.

To address your specific order situation and provide you with more information, please contact us at info@vaultskin.com. We're here to assist you and make sure your experience aligns with the excellence you expect from Vaultskin.

Best regards,
Your Vaultskin Team

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. I did have a problem and the product was quickly replaced under warranty.

31 januari 2023
Logo Vaultskin

Antwoord van Vaultskin

Thank you so much, we're here to help! :)

Beoordeeld met 1 van de 5 sterren

You makes it looks really good but…

You makes it looks really good but actully really cheap matrials

18 februari 2023
Logo Vaultskin

Antwoord van Vaultskin

Thank you for sharing your feedback with us. We're sorry to hear that you found our product's materials to be of a lower quality than expected. We strive to maintain a high standard of quality in our products, and your input is valuable to us.

Please know that we use premium materials to ensure our products meet our quality standards. We'd appreciate more specific information about your experience so we can investigate the issue further. Feel free to contact us with more details or any concerns you may have.

Best regards,
Your Vaultskin Team

Beoordeeld met 5 van de 5 sterren

Favorite wallet ever!

The quality of these wallets is outstanding! Every time I take it out of my purse, I’m reminded of how wonderful they are! Ordered two & will order more as gifts this Christmas.

11 januari 2023
Logo Vaultskin

Antwoord van Vaultskin

Thank you so much for your kind words, we're very happy to hear that you're happy with our products! :)

Beoordeeld met 5 van de 5 sterren

Excellent craftsmanship

Excellent craftsmanship. I loved the wallet phone crossover, but unfortunately, it was a little small, the return process was the best I have ever seen. This company is TOPNOTCH. I kept the vault card because I know it will help keep my personal data safe. I love this company!

25 januari 2023
Logo Vaultskin

Antwoord van Vaultskin

Thank you for your feedback! Nothing makes us more happy than knowing our customers are happy and safe with our products. :)

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