Vecta Healthcare Reviews 

Really good experience from start to finish.
Good communication.
Easy to explain needs and they were quick to respond.
Excellent transfer with kind and compassionate staff who reacted quickly and appropriately to an unexpected incident.
They transported my 95 year old dad with dignity and care and I am very thankful for the crew we had.
I cannot recommend highly enough.

Can't fault this friendly, efficient and compassionate service

This is a fantastic service. We travelled 10 hours from London to Edinburgh and the paramedics were fantastic the entire time. They put my father in law, who has dementia, at ease and treated him with dignity and respect. They made regular stops to accommodate his needs and could not have been more helpful or good natured.

Ben and Courtney were kind, friendly, professional and personable.
Father was transported from south of England to a Nursing home in South Wales. Our Mother accompanied in the ambulance and were ver well taken care of, Mother was quite anxious about the journey but was relaxed and enjoyed the trip.
They were on time and prepared to wait whilst carers finished their visit with our Farther. The transport was very clean, tidy and comfortable.
Booking and query was simple and easy to do.

I was tasked with finding a reliable private ambulance to transport my sister in law who was awaiting discharge from a hospital some 150 miles from home.
She had been let down by hospital transport and was desperate to return home.
Vecta Healthcare responded with incredible efficiency in order to effect the transfer within hours.
The communication was extremely professional and at all times reassuring.
Would definitely recommend this company.

Needed help with an ambulance service for my father.they responded very quick. Kept to my time frame.very truthful and trustworthy. Very well mannered with the way they communicated.

Wonderful caring service. We did a long journey-4 and a half hours and the service from booking to delivery home was first class. Super communication and lovely drivers .

At an extremely stressful time for our family Vecta arranged a private ambulance for my bed bound father with very little notice. The communication was excellent, costs clear and value for a very skilled job the crew did with the steps and narrow door ways. More than this though- every member of the team- by phone, for payment, the crew- showed so much compassion for us all. Can’t recommend enough.

I needed to organise a transfer for my sister from a care home in Cambridgeshire to Wales. My sister is blind, limited mobility and frail. I couldn’t travel with her. I was extremely anxious and had great difficulty finding a service that could accommodate all her needs. I had spent several days but with no luck. I called Vecta on the third day and from the outset I felt confident and a huge sense of relief that they would not only be able to fulfill what was needed but would do it professionally and efficiently. For me I knew my sister would be safe. The communication and reassurance was brilliant. A huge thank you.

The staff were so kind to my dad and made the whole process far easier than we had expected. Dad is now really comfortable in his new room. Thanks so much!!!

From initial enquiry at short notice to providing the service within a few hours the whole experience was dealt with professionally efficiently and with care.
The gentlemen organising the operation that being I required a quick discharge from hospital to home were excellent through to the two young paramedics who came to collect me were also professional and caring
and efficient - excellent team work

Needed a last minute ambulance to move my eldery mum from one house to another, she can not walk and neededlots of man power and equipment, the service was spot on and effortless, we was kept update on every stage of the journey.

I needed to book a private ambulance transfer at zero notice on a Sunday for noon that day.
Vecta worked with local providers to find an ambulance and the arrangements were made very quickly.
They turned up exactly when they said they would, came up to the ward and got us home no problem.
Other providers were unable to help at such short notice.

Excellent customer service. Ian went above and beyond on getting the ambulances for my mom's appointment at the hospital.
They confirmed it quickly even though it was ordered the day before. This was the second time I used their service, super professional team, on time, and Ian's communication was excellent. Recommend!

Most people in need of a private ambulance are in a stressful situation themselves or are acting on behalf of someone who is. I contacted Vecta Healthcare when my father was seriously ill and needed transport. Ian went beyond what could be expected to help us out and I am happy to recommend Vecta to anyone else in a similar situation.

We used Vecta Healthcare to bring my 93 year old father in law from Scotland to Stockport.
Right from the start Ian was very responsive. He answered questions and was clear and very helpful.
When we were let down the day before the move he quickly found another company and crew. The crew were really good. They really took care of him.
10/10 to all 3 of them.

My husband had an important appointment at the National Hospital for Neurology and Neurosurgery and needed to travel from his rehabilitation centre in Northamptonshire to London. The usual patient transport could not guarantee arrival on time for his appointment, so I approached Vecta Healthcare. They responded straight away arranged everything in a professional, friendly and client-focused way.
My husband’s travel to London and his return journey both went smoothly. Due to unforeseen circumstances his hospital discharge date and time have changed but Vecta Healthcare staff were great in managing this change, communicating and reassuring me when I was in a bit of a panic. The ambulance crews were fantastic. We made to the hospital on time and safely and timely back to my husband’s rehabilitation centre.
Great service, well worth it. We would definitely use again and highly recommend.

I needed immediate private ambulance service to take my frail mum who is bedridden and had been discharged from A&E back home. Vecta Healthcare were very helpful and arranged a very fast ambulance discharge service to her home.

Excellent service. Accommodated next day request. Arrived on time. Friendly and kind crew who made the journey to and from the care home to an imaging centre really easy for my elderly father. Would recommend.

I needed a private ambulance to transfer my 91 year old frail mother from a residential home to a more specialised nursing home. With less than 48 to arrange the transfer I contacted Vector Healthcare. The whole process was so simple-from the initial online request that was followed up within minutes by a telephone call. Within an hour I had a (competitive) quote and confirmed the transfer within a couple of hours. Highly recommended.