Vehicle Multimedia Systems Reviews 

130
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Exceptional service, helpful in teaching me how to navigate the system after its been installed. High quality product with experienced mechanics installing the car play. Have already recommended to my... Toon meer

Beoordeeld met 5 van de 5 sterren

"VMS is undoubtedly the go-to car media shop for all your needs. Mr. Ray, the owner, and his second in command, Mr. Jay, provide impeccable service. They're honest, kind, and passionate, ensuring ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The lads turned up on a Saturday afternoon to install a aftermarket HUD unit on a brand new model Y 2026 Juniper Tesla and did a fantastic job. Saved lots of time and very professional. I’ll use them... Toon meer

Beoordeeld met 5 van de 5 sterren

I upgrade my Mercedes Android entertainment system, rear view camera,interior ambient light and speakers make my car like new interior and luxury. The sound system and android system is so nice and ea... Toon meer

Bedrijfsgegevens

  1. Auto-accessoirewinkel
  2. Autowerkplaats
  3. Auto-accessoire winkel
  4. Autostereoapparatuur winkel

Geschreven door het bedrijf

The leading vehicle automotive upgrade specialists. We pride ourselves in providing your vehicle with the latest Android Screen, Carplay Boxes and accessories. We have retrofits available such as Apple CarPlay/Android Auto, Reverse Cameras, Rear Parking Sensors, Ambient Lighting and much more for your car. We aim to have products available for almost every vehicle on the market whilst also having engineers readily available across the UK to help with the installation process should wish to include the service with your purchase! With top professionalism and helpful staff, it is a no brainer to come to us for your vehicle upgrades without breaking the bank - shop with us today!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

130 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(130)

53 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great CarPlay

Great shop - super responsive on WhatsApp, very knowledgable & got the CarPlay working perfectly! Recommend using these guys.

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS PLEASE!!!!!!!!!


AVOID AT ALL COSTS PLEASE!!!!!!!!!! Brought a device APRIL !!!!! JUNE we still have no product or installation. All items and accessories. Paid £500 . Received nothing . Constant chasing of technicians. Cancelled installation dates last minute. Very unprofessional. I WILL BE DOING SMALL CLAIMS AS THERE ARE TAKING NO RESPONSIBILITY.

-Technition came first to install when came couldn't due to my oem device not working so i purchased and installed a brand new oem device. Upon installation found out he had left 6-7 screws missing out my centre console and oem device so it rattles.

- SINCE installation of my new device trying to nail down dates for him to come is non existant . Poor communication. Doesnt even respond to me.

AVOID PLEASE DO NOT USE!!!!
NEVER EXPERIENCED SERVICE LIKE IT EVER!

3 juni 2026
Review zonder uitnodiging
Logo Vehicle Multimedia Systems

Antwoord van Vehicle Multimedia Systems

Hi,

We are struggling to understand the basis of your complaint.

Following your order, our engineer attended within the agreed timeframe to carry out the installation. However, the installation could not be completed due to a fault with your vehicle’s OEM system, which was outside of our control and required rectification before any installation work could proceed.

You have since informed us that the OEM fault has now been resolved. As we have already explained on multiple occasions, the engineer is currently away and unavailable. He has confirmed that upon his return, he will contact you directly to arrange a new installation date.

It is unreasonable to expect the engineer to cancel existing commitments, reschedule other customers, or return from leave at short notice simply because your vehicle is now ready for installation. We have fulfilled our obligations by attending when originally booked and have continued to communicate with you throughout the process.

The reason you have not received a direct response from the engineer is because he is currently away and not working. Despite this, our office has continued to respond to your enquiries and keep you updated.

The situation has been explained clearly and repeatedly. Once the engineer returns, your installation will be scheduled accordingly.

Beoordeeld met 5 van de 5 sterren

Exceptional service

Exceptional service, helpful in teaching me how to navigate the system after its been installed. High quality product with experienced mechanics installing the car play. Have already recommended to my friends and family and this is a game changer for your car.

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BMW series 1 I drive fault

Ray came to look at my bmw series 1 which the I drive kept turning on and off. He kept me informed with what was happening and arrived on time. Very happy with the service, would highly recommend!

3 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Media system

Thanks to Usman for fitting in my media system. Absolutely love it! It has made such a massive improvement and looks really good. Usman also did a good job answering any questions I had when trying to figure the system out. Hightly recommend.Thanks again!

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Can't say is a good experience

I'm sorry to give a not a great review but what i'm experiencing is beyond disappointing! Bought the radio with all parts 3 month ago (3!!) Waited 3 weeks to have it installed, when that happened, one piece wasn't the right one, steering commands and reverse cam not working, the engineer ordered the right part and I had to stay without steering commands and reverse cam for 3 weeks (not big deal) but when the piece arrived and the engineer came back the piece was (again) the wrong one and this time it burned something or whatever happened and as result I had to stay 2 weeks with no radio at all! Ordered a whole new unit and 2 weeks later had it installed, and AGAIN a part is missing and the radio doesn't switch off and drains my battery so...another time left with no radio for god knows how long. From January to April to be again without radio at all. I understand inconvenients can happen when working but this is going on in a loop now. Even the engineer was frustrated telling me the same story again. Now the new deadline is for next Friday and if that day I won't have the radio working I will ask for a full refund.

15 maart 2026
Beoordeeld met 5 van de 5 sterren

Fantastic from start to finish

Fantastic from start to finish, great product knowledge and don’t try to up sale you, they get you just what you need, Ray the installer was professional and fitted from my home, showed me how it all works afterwards and needed a couple of after install messages which Ray was happy to explain, top company , very professional and great pricing.

15 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am so happy with my new carplay and…

I am so happy with my new carplay and reverse camera, my Hyundai i30 2010 is facing a newly and upgraded life, I appreciate you guys for the fittings. You are reliable. The VMS! this is truly your speciality, keep the good work and trust running. I will always recommend you. gibradek

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sent wrong kit shockingly bad customer…

Sent wrong kit shockingly bad customer services

24 november 2025
Logo Vehicle Multimedia Systems

Antwoord van Vehicle Multimedia Systems

Thank you for your feedback. We’re sorry to hear that you’re unhappy with your experience.

When placing the order, the colour selected was silver, which is why the silver kit was sent out. As soon as you contacted us, we issued return labels promptly and remained in communication with you throughout the process to ensure the matter was handled efficiently.

The correct replacement kits were then dispatched, and a refund was also provided for the returned kit to bring the issue to a resolution as quickly as possible.

We always aim to provide clear, responsive customer service, so we’re disappointed to hear that you feel this was not reflected in your experience. If there is anything further you would like to discuss, please feel free to contact us directly.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer