Venicewind Reviews 

38
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have received from the delivery yesterday that I got it! I want to let you that it’s perfect fit for me. I’m happy with this item was delivered yesterday at my apartment front door rang bell... Toon meer

Beoordeeld met 1 van de 5 sterren

Item arrived not very good material thy didn't hang right so asked for return and refund 16 emails later still no response DO NOT USE THIS COMPANY

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I ordered 2 of these glass smashing items to keep in the car incase of any accident which may result in being unable to open doors or windows! we have all seen these items advertised. Well placed an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wonderful customer service. My initial purchase never arrived but Miya and her CS team reassured me they’d resend another. And true to their word they did. Thank you


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

38 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,5

Alle reviews

(38)

8 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

A fed up customer!…

I am really fed up with ordering goods and when I receive them they are too tight in size. With respect, the idea of large in the east is complete different from the west. So anther waste of about £30 of my hard earned money! Trousers much too short and small but posting will cost too much!

16 oktober 2025
Review zonder uitnodiging
Logo Venicewind

Antwoord van Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. If the issue is with the sizing, we offer an exchange service, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Sewing

Great producers. Needles are so sp much better than I have used on the past. The reel i watched was so true which iwas surprised by.

11 september 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The first time I used a needle it broke…

The first time I used a needle it broke and I was only sewing something light. Not used since.

16 oktober 2025
Review zonder uitnodiging
Logo Venicewind

Antwoord van Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

Placed an order one month ago and still…

Placed an order one month ago and still haven’t received it.

4 oktober 2025
Review zonder uitnodiging
Logo Venicewind

Antwoord van Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 4 van de 5 sterren

Redeemed themselves!

I ordered 2 of these glass smashing items to keep in the car incase of any accident which may result in being unable to open doors or windows! we have all seen these items advertised. Well placed an order for 2 ,weeks ago ,have asked the company many times for information on my delivery, they now tell me they have arrived at my local post office sometime at the beginning of September and I need to collect it before it gets returned back to them??? So ive asked why do I have to do the search around. All the PO's in my area when I paid for delivery to my door??? Just get the same reply , go and collect before it gets returned back,and so on and so on * UPDATED REVIEW!!!
Well after a few replies and requests for a full refund im happy to say I was fully refunded so they have redeemed themselves.

24 september 2025
Review zonder uitnodiging
Logo Venicewind

Antwoord van Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS WEBSITE

I placed an order in good faith, and paid for item. On delivery the item was of bad quality and was too short so i contacted the company to ask for refund. the refund policy states
What is the company return policy?
A: After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange.
They have advised that to return the item is too expensive in shipping fees but if i want to pay another £4.49 they will send another item out. I have refused this option and requested a refund, all i am receiving now is you query has been answered and no more communication. DO NOT BUY FROM THIS WEBSITE unless you want to loose your money

28 augustus 2025
Review zonder uitnodiging
Logo Venicewind

Antwoord van Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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