Verbalplanet Reviews 

684
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Good : - easy booking - easy payment - email recap new bookings - email 24h hours prior to each lesson, as reminder VERY DISSATISFYING : - No REFUND any more of cancelled lessons, even far... Toon meer

Beoordeeld met 5 van de 5 sterren

It’s the tutors they use! Take my French tutor Nicolas Jean. I have been having French conversation classes with him for a number of years now. He has a really good sense of humour, corrects my error... Toon meer

Beoordeeld met 5 van de 5 sterren

I learned about Verbal Planet through two of my friends who wanted to learn Arabic. It is an excellent program, easy to access, practical, and helpful. I thoroughly enjoy my classes with my Italian te... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My teacher is kind and personable. She is always there on time. She is encouraging and although we use a workbook, she goes off script to help me understand things I struggle with and she helps me p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taalcursusaanbieder
  2. ook in
  3. Frans taleninstituut
  4. Taalopleiding Chinees
  5. Taalopleiding Duits
  6. Taalopleiding Engels
  7. Taleninstituut

Informatie afkomstig van verschillende externe bronnen

Learn to speak a foreign language; online language courses and language training. Live one to one lessons and classes with a personal language tutor on Skype. Learn French, Spanish, Italian, German, Chinese and more with Verbalplanet.com. Take a free trial lesson today!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

684 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(684)

15 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

What made my experience great!…

What made my experience great is my fantastic tutor, Jerome Deparou.

Every lesson is interesting, relevant and fun, plus I always learn lots from Jerome.

Thanks, Verbal.Planet!
Lise Allin, Belleville, Canada

1 juli 2023
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Antwoord van Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Beoordeeld met 2 van de 5 sterren

Misuse of Verbalplanet by tutor

Had a bad experience with a specific tutor, increasing the price by a factor of three after I indicating that I want to continue and book several lectures in advance. The price increase was not visible at first and I was charged more than 70 EUR/45 minutes. Canceling the booked lectures is not possible on the platform. After submitting a complaint VerbalPlanet reimbursed me and was helpful. The price increase was then also indicated on the tutor's page. Since there are several tutors indicating similar prices / 45 minute lecture the method might be applied by other tutors as well. So better not book several lectures in advance in order to avoid simiar experiences.

28 juni 2023
Review zonder uitnodiging
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Antwoord van Verbalplanet

Thank you for your feedback.

Our support team has contacted you directly on this issue to ensure that the problem is resolved. If you have any other concerns please do not hesitate to get in touch.

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Beoordeeld met 4 van de 5 sterren

No refundable trials

I like the fact that you can see the description and background of each tutor, so you can find one that might suit you. Also, it's very convenient to see all available timeslots of tutors and if you are shy to say goodbye you can just stop scheduling classes :)

What upset me is the refund policy, each student has only 1 trial and in case for any reason the trial didn't happen, they will not return it to you. Like, in my case, the teacher didn't show up for a lesson, but I wasn't able to use trials anymore to schedule a lesson with some other teachers :/

2 mei 2023
Beoordeeld met 5 van de 5 sterren

What makes the Verbal Planet experience great?

What makes the Verbal Planet experience great for me? My tutors, of course. I am lucky enough to have found 4 excellent teachers who have helped me develop my abilities even (and especially) when I was totally lost and needed encouragement. Kudos and many thanks to those who have become friends and to Verbal Planet for making our work together easier.

20 april 2023
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Antwoord van Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Beoordeeld met 3 van de 5 sterren

I found VerbalPlanet on Google…

I found VerbalPlanet on Google searching to take language lessons online. Upon visiting their website, it's a little cluttered at first glance and difficult to use.

And I was disappointed with the quality of the teachers available on the platform. It was not clear to me how the teachers were selected or what their qualifications were, and I did not feel confident in the quality of instruction I was receiving.

In my opinion, while the website has some useful features, but still, the cluttered interface and unclear quality of teachers make it difficult to use and not worth the time.

1 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful

So helpful. I learnt a lot of new things which were all explained in a way i understood and can remember going forward

27 maart 2023
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Antwoord van Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Beoordeeld met 4 van de 5 sterren

Lessons are easy to book

Lessons are easy to book, pay for and cancel if needed. Progress reporting for the tutor is also useful.

20 maart 2023
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Antwoord van Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren

Aurélie helped me prepare for Delf B2…

Aurélie helped me prepare for Delf B2 and TEF IRN - she was brilliant both times. Thank you

9 maart 2023
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Antwoord van Verbalplanet

Hi and thank you for your feedback.

We're glad to hear that you are enjoying learning a new language online with us.

If there is anything you feel we can improve on, please do get in touch

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren

You have a good computer program to…

You have a good computer program to organize and recordkeep the lessons.

13 maart 2023
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Antwoord van Verbalplanet

Hi and thank you for your feedback.

We're glad to hear that you are enjoying learning a new language online with us.

If there is anything you feel we can improve on, please do get in touch

Kind regards

The Verbalplanet Team.

Beoordeeld met 2 van de 5 sterren

I tried applying with two emails

I tried applying with two emails. Both times I tried to login, it said ¨user with these credentials are not found.¨ I tried logging in probably 5 times with both emails, and it never worked. I could create a student account with no problem. What´s going on? Are y´all not hiring right now?

26 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am glad I found VerbalPlanet

I am glad I found VerbalPlanet. It's very easy to use and allowed me to find the perfect Japanese teacher.

9 februari 2023
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Antwoord van Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren

I am following Arabic lessons …

I am following Arabic lessons with Somaia and she is a great teacher. More over the online teaching offers an opportunity to learn from where ever you are. Quality and cost are also a good

1 februari 2023
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Antwoord van Verbalplanet

Hi and thank you for your feedback.

We're glad to hear that you are enjoying learning a new language online with us.

If there is anything you feel we can improve on, please do get in touch

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren

Leslie is very helpful in understanding…

Leslie is very helpful in understanding what i need. She is an amazing Professor and understands where i need the most help

26 januari 2023
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Antwoord van Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren

Easy to book.

20 januari 2023
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Antwoord van Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren

It’s easy to use website also…

It’s easy to use website also instructor is flexible and very helpful from grammar to conversation

13 januari 2023
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Antwoord van Verbalplanet

Hi and thank you for your feedback.

We're glad to hear that you are enjoying learning a new language online with us.

If there is anything you feel we can improve on, please do get in touch

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren

I’m very happy with Verbalplanet

I’m very happy with Verbalplanet. Trustworthy and efficient. I have been taking French classes with an amazing tutor for a few months now. No complaints whatsoever.

11 januari 2023
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Antwoord van Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Beoordeeld met 5 van de 5 sterren

Bewertung meiner Tutorin

Ich bin mit Francoise, meiner Tutorin, sehr zufrieden. Sie ist sehr sympathisch und sie hat ein sehr gutes Lehrkonzept.

20 december 2022
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Antwoord van Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Beoordeeld met 1 van de 5 sterren
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Antwoord van Verbalplanet

Thank you for your message and we are sorry to hear that your lesson did not take place.

So that we can resolve this for you as soon as possible, please raise a dispute against this lesson via your account homepage.

To raise a dispute please go to your account homepage and then select the flag icon shown next to the lesson in question.

As soon as we have confirmed the lesson did not take place a full refund will be issued to you.

Should you have any further questions please do not hesitate to get in touch.

Kind regards

The Verbalplanet Team.

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